Nanit User Reviews

Nanit
Nanit
Udisense inc.

Customer Experience

Positive experience66.6% of reviews
Neutral6.9% of reviews
Negative experience26.5% of reviews

~ Based on 1,814 written reviews from the US App Store.

What users say

Is Nanit Safe?

Nanit appears safe based on user ratings. AppsHunter Safety Score for Nanit is 94/100.

This assessment is based on 36,356 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
1.7% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 36,356 App Store ratings for Nanit.

Is Nanit Legit?

Nanit appears to be a legitimate app. AppsHunter Legitimacy Score for Nanit is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nanny

Excellent product

TERRIBLE CUSTOMER SUPPORT

App doesn’t work, paying for milestone plan and does not work. I would not recommend

Avoid

I purchased top tier plan to make sure I can see video history. Video history sporadically works. Whenever I need it, videos are never there and I have to reboot camera to make it work. There is no number to call for support. Help via app also was useless.

Awful

Do you like paying $300 for a device that relies on the worst app ever? This is the one for you. If you aren’t paying the monthly subscription you’ll find it is unstable, it crashes, you can’t turn the camera on or off reliably, and more.

This is a MUST

This u by far the best gift we got

Worth Every Penny

My wife and I wanted something we could trust to keep an eye on our daughter while she slept, and this has exceeded every expectation. The video quality is crystal clear and the app is easy to navigate. Whether she’s in the bassinet or crib, we can check on her from anywhere. The notifications are reliable, the connection has been rock solid, and the setup only took a few minutes.
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Great product

Camera and alarms work very well
Would be great if one could automate the create memories part so that the camera takes the pictures automatically given preset intervalls and then creates an automated slide show.

Buy this!!

We have been using the nanit for 8 months and absolutely love it! Would recommend to anyone and will definitely be repurchasing for our next baby!

Excellent

We’ve had a great experience with the Nanit. The video quality is excellent, and it’s so reassuring to be able to check in on our little one anytime. The app is easy to use, and the sleep insights have been really helpful in understanding our baby’s sleep patterns. The sound and motion alerts are reliable, giving us extra peace of mind, especially during the night. Overall, it’s been a fantastic investment, and we’d highly recommend it to any parents looking for a high-quality baby monitor.
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Onboarding experience stinks

Good luck trying to onboard to this app as a grandparent. I work in tech and attempted 4-5 times. Kept putting me in a loop to setup name the once setup said no devices. I’m done!

Love it!!

This camera and app is so great! Being able to capture all the happenings on video, allowed me to download my babies first real smile. Core memory downloaded and saved forever! Also loved the activity tracking in our first few weeks home.

Glitchy app

Almost every time I try to access the app, I get a toast message saying “Getting video stream” that hangs indefinitely with no stream appearing.

Love it

Great quality! Easy to use, doesn’t lag, I love it!

Baby cam

Excellent quality and very reliable!

The best!

We use this camera for everything! It’s a great app!

Nanit cam

Amazing cam, great resolution app was great too

Insights are awful

I’ve used nanit for both of my kids so far. The main reason I bought this camera is for the breath monitoring, and this part of the system works very well. It’s really nice to have the peace of mind with a newborn.
The reason Nanit has lost its stars for me is because the insights have been wrong literally every single night since using the camera with my second born. It will almost be a year since he was born, and if he gets up even once in the middle of the night, it treats that as his wake up time. So if he wakes at 2 am, it logs it as his wake up time and throws everything off. I’ve adjusted setting but nothing makes a difference. It’s not an essential part of the system, but it’s very frustrating that it doesn’t work, especially since I am paying for it
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Love!

Being able to check on my son without opening his bedroom door is priceless!

Wonderful

Love to see my Leo anytime I want. Wonderful

Grandson 🩵

Love seeing my grandson!