Simplicité efficacité
Grandement utile
Great app for Venice, lots of choice
All good but a bit expensive for a family for a few hours. Better if you only have one bag!
Une expérience d’exception, empreinte de lumière et de confiance🫶🏻✨
Depuis longtemps, j’utilise cette application et elle ne cesse de m’émerveiller. Mais cette fois, j’ai été touchée au cœur par la délicatesse et le professionnalisme de l’équipe.
Mon problème a été résolu avec une rapidité et une attention incomparables, et j’ai eu le bonheur de recevoir un coupon de réduction de 30 %, comme un petit geste précieux.
Chaque interaction révèle une équipe bienveillante, respectueuse et profondément humaine, qui transforme une simple expérience digitale en un véritable moment de lumière.
Je recommande cette application à quiconque cherche fiabilité, élégance et excellence, en toute confiance. Une expérience véritablement remplie de grâce et de chaleur.
Mon problème a été résolu avec une rapidité et une attention incomparables, et j’ai eu le bonheur de recevoir un coupon de réduction de 30 %, comme un petit geste précieux.
Chaque interaction révèle une équipe bienveillante, respectueuse et profondément humaine, qui transforme une simple expérience digitale en un véritable moment de lumière.
Je recommande cette application à quiconque cherche fiabilité, élégance et excellence, en toute confiance. Une expérience véritablement remplie de grâce et de chaleur.
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Extremely unreliable
Shows locations that don’t exist on the regular, will give you the wrong directions to existing ones, and doesn’t provide any amenities to actually see opening times at time of last use (march 2025).
Would recommend just walking about on the street in any tourist area and leaving your bags in a tourist guide place that charges for bag storage instead.
Would recommend just walking about on the street in any tourist area and leaving your bags in a tourist guide place that charges for bag storage instead.
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Carissimo
Troppo caro
Avoid at all cost
They didn’t deliver our bag where indicated, didn’t allow 48 hours for collection. And then 2 months later billed us for excess size when it wasn’t. Never have I been so upset and disappointed with a company. Use anyone else!
Avoid at all costs
I would avoid this service at all costs. They never delivered the bag. They actually shipped it to a different pick-up location and then didn't hold it there for 48 hours as they indicated to us they would. And now today over 2 months later they are trying to invoice me an overage charge for a service they never provided saying the bag they never delivered was oversized. It wasn't. Use Sendmybag instead. Sendmybag was cheaper and actually delivered the bag directly to my son.
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Terrible customer service
This app took my payment and didn’t confirm the email address and sent the QR code to a random email address generated by Apple since I paid with Apple Pay. I have no access to this random email. I can’t change the email. There is no phone number to call for customer service and the messaging portal said less than 10 minute response but no one responded to my message. Use bounce instead.
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詐騙
到了預訂的地點飯店說沒有配合app 刷了款也不能退
Nannybag
C’est vraiment top pour se libérer les bras….. 🧰🎒🧳
Response from developer
Bonjour, Nous sommes très heureux de voir que notre service de consigne à bagages vous a plu, vos retours nous sont précieux, merci à vous ! Cordialement, Nannybag 💌
Service trompeur et non fiable
Expérience très décevante avec Nannybag. La plateforme oblige à payer avant de connaître l’adresse exacte, ce qui manque de transparence. Après paiement, l’adresse indiquée était un Franprix, mais sur place le personnel ne savait rien et a précisé qu’ils acceptaient uniquement les bagages, pas les petits sacs. L’application impose pourtant de choisir un type d’objet à déposer (petit sac, valise ou objet spécial), ce qui est trompeur. Impossible ensuite d’obtenir un remboursement. Service peu fiable, limite tromperie. À utiliser avec la plus grande prudence.
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Response from developer
Bonjour, Nous sommes désolés de constater votre insatisfaction. Lorsque vous réservez vous choisissez vous-même l'emplacement, nous vous envoyons simplement l'adresse exacte à la suite de votre réservation, pour plus de sécurité. Nous allons effectuer les vérifications nécessaires avec notre partenaire car tous les types de sacs sont évidemment acceptés. Merci pour vos commentaires ! Bien à vous, Nannybag 💌
Rezalet
Çok kötü bir uygulama. Olmayan restaurant ve supermarketlerde anlaşmaları var gibi gösteriyor ve paranı alıyor. Ve sonrasında para iadeni almak için uğraşıl duruyorsun
Hors de prix
Obligation de prendre une assurance , c’est interdit en France !
Response from developer
Bonjour, Nous sommes désolés de voir votre insatisfaction. Sachez que notre tarif inclut la protection des bagages, un service client joignable toute la semaine. Ce n'est pas quelque chose à rajouter, ni une option. En effet, la sécurité des objets déposés est notre priorité et nous souhaitons que l'ensemble de vos effets personnels soient assurés. Nous espérons que vous saurez apprécier notre application et notre service, bonne journée à vous ! Nannybag 💌
No pude dejar el equipaje
En desastre, no corroboran las direcciones donde se ofrece el guardado. Es una estafa, en Croacia la ubicación no coincidía y di vuelta hasta que di con el lugar y en Venecia, la dirección no existe. Hablas con el soporte y miran para otro lado cero solución. No recomiendo para nada usar esta aplicación, es conveniente para algo más pero conseguir un lugar donde no se va a tener problemas.
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Nereye valiz birakacagin belli degil
Nereye hangi adrese veya lokasyona canta verecegin belli bile degil. Ne haritada adam gibi buyytme var. Ne acik adres. Ne de dukkanin falan adi yazili. Bir yer sectim yan caddenin adi yaziyor o kadar orada kac dukkan ev vs vardir yazsana adresini buyutsene tam lokasyonunu da insanlar rahatca kullansin
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Luggage missing
My two pieces of luggage are missing. They were supposed to be sent to Rome on July 20. Today is July 24, but only one piece of luggage has been received by the hotel. We are now in Italy, and we have to spend time and money to go back to Rome. I still don’t know when the luggage will be delivered. I have set the delivery time several times, but I was deceived every time. What compensation and solution does your company have? I am full of doubts about your company’s control.
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Scam
This app is a scam. They will only give you address after you pay on the app. I walked a mile in Seattle with my suitcases to the address of a print shop they provided only to find that there was no signage at the address. It was a residential building office and it was closed. I tried to contact nannybag but they have no contact number. You can only message them and they do not reply after a few days. I got a message 2 days later that they have verified with the vendor that it was closed but won’t refund the money to me because “they don’t have proof that i actually went to the vendor address”.. I am just amazed that they are running this open scam. Instead of providing the listed service or being apologetic for customer inconvenience because of their fault, they are only interested in scamming you of your money.. totally avoidable
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Scammer ! cheat!
I paid the app, and go to the shop, the shop said never using nannybag for storage agent
Outdated info
I arrived to the place on time, and the guy said the previous owner had the app not him. i could not cancel and lost the money. Look for another app.
Fake drop point
I made the reservation more than two weeks in advance, they sent me a location to put my luggage and when I arrived at the location, there was no guy inside the establishment, as he was traveling and the employee also did not know about the subject. I returned to the hotel where I had all my bags and suffered a loss of 370.00 ead! I’m Dubai trying contact but nobody answered.
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