NannyPod User Reviews

Customer Experience

Positive experience78.8% of reviews
Neutral0.0% of reviews
Negative experience21.2% of reviews

~ Based on 33 written reviews from the US App Store.

Is NannyPod Safe?

NannyPod - Sitters & Nannies appears mostly safe based on user ratings. AppsHunter Safety Score for NannyPod is 82/100.

This assessment is based on 61 user ratings, with an App Store average of 4.3/5.

Safety Analysis

85.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
15.0% of ratings point to a risky experience

~ Based on 60 App Store ratings for NannyPod.

Is NannyPod Legit?

NannyPod - Sitters & Nannies appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NannyPod is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

A nightmare to cancel their reoccurring charges

Do not install. This is a scam. They will immediately upsell you on additional services. You get no interest on your postings without paying more than the base subscription rate. Cancelling the base subscription rate is nearly impossible. There is no way to do it in their app or website. “Cancel at any time.” Is simply not something they want you to be able to do. I have made requests over email multiple times and they are still attempting to charge me. Be incredibly wary of this platform.
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SCAM

This app is a scam that will attempt to take money from you account every month but the app doesn’t work and they state in the beginning that they do not offer refunds. DO NOT USE. May have been a real thing at one time but it definitely is operating as a scam right now in 2024z

DO NOT USE

100% recommended!

Thanks to this app I got a job as a nanny with a great family! I am very happy to work for them. the app is easy to use and helps you find a job according to your needs. I absolutely recommend this app!!

Useless App

I used nannypod services a few years ago before the nannypod forum was replaced by the app version. I have requested services and the app states that it is locating a caregiver and it disables being able to make another booking. No notification is given to confirm a booking or one being declined. I also had to pay a credit within the nannypod app. I have asked for a refund, with no response. I have asked for guidance as to how to use the app and shared why it isn’t user friendly, with no response. I believe this app is fraudulent and a way to get users to upload money that will never be returned. My next step will be reporting this to the better business bureau.
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Response from developer

Hello, We are terribly sorry you feel this way about NannyPod. Unfortunately, the developers we used went out of business (we can see why!). Our goal is to ensure that every parent can access childcare safely and quickly. We are working on an even better solution, which will be coming out soon!! Kind regards, The NannyPod Team, www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Awful

When I signed up as a nanny it asked me for all my information, including my bank account to setup payments for any gigs I received. After all that it told me my account was awaiting approval and if I want to log out. I logged out to see if that would quicken the process, but it won’t let me log in and keeps saying “something went wrong” and that my password and email don’t match up. It all seems like a scam to me.
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Response from developer

Hello Gabby, Stripe who is our payment processor would not allow us to change the messaging to our users when setting up payments. We are working on moving away from Stripe for obvious reasons. We are terribly sorry you feel this way. Our goal is to ensure that every parent can access childcare safely and quickly. We are working on an even better solution, which will be coming out soon!! Kind regards, The NannyPod Team, www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Zero stars if possible

Lisa Zemola is the owner of this “company” which i would really use that word lightly. She talked to me like a middle schooler, i really couldn’t believe it. I would choose any other business over this. I would really rethink your decision.

Scam?!

This app wanted me to enter my credit card info and pay without showing me any substantive candidates. Literally gave me a first and last name and that was it. I am not paying or scheduling anything without having information about the nanny or some way of communicating with them to see if they are a good fit for my family. This app is trash- don’t waste your time as I just did!
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Response from developer

Hello, We are terribly sorry you feel this way about NannyPod. Our goal is to ensure that every parent can access childcare safely and quickly. We are working on an even better solution, which will be coming out soon!! Kind regards, The NannyPod Team, www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Great CEO!

I met the CEO in Starbucks this morning and he was awesome!

Great service!

Kevin is great and had good advice

Safe and reliable

Background checks are a plus. CEO ensures the safety of your child. Equally as important, ensure the safety of the babysitter. Get your money fast and easy with Nanny Pod. Count on Nanny Pod for last minute plans and for reliable sitters who want to work :)

Response from developer

Dear BWall, That's a truly awesome review you wrote about NannyPod, thank you so much. We are so happy that so many people are supporting our app. Our goal is to help EVERY parent access childcare, anytime and anywhere! With love 💛 , The NannyPod Team 🙂 www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Immediate, quality service

I needed a baby sitter for Labor Day weekend; the sign up process was quick and painless and I also found someone I liked within a few hours. Definitely recommend.

Response from developer

Dear Samantha, That's so kind you took some time to write a nice review. Thank you. You rock! With love 💛 The NannyPod Team 🙂 www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Great app with a great purpose

This app is easy to use and helps you find a babysitter/nanny short or long term. It’s convenient and the cost is nothing compared to the difficulty of finding help for a date night or help while you work during the day.

Response from developer

Hi Jonathan, We truly appreciate your super positive review, thank you so much. You're a great guy! With love 💛 The NannyPod Team 🙂 www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Great childcare app!

Nannypod had helped me in many ways. Amazing, super fast childcare app that I would recommend to any fellow parent!

Response from developer

Dear Alex, thank you so much for the kind review. Our goal is to have the fastest childcare app available to parents, and help more babysitters & nannies find great jobs. Thanks again. With love 💛 , The NannyPod Team 🙂 +1 843 819 3840 | info@nannypod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Amazing child care app!

The Nanny Pod app is super fast and very easy to use!

Awesome!

I would recommend this app to any parent seeking childcare. Super fast and easy to use!

Awesome!

This app is such a great idea. Kev at NannyPod is so amazing! He’s very dedicated to helping families!

Easy to use

It is super easy to add my pay rate and connect with families that match me! Definitely recommend

Response from developer

Dear Cass, We read your awesome review, thank you so much for taking time out to do that!! With love 💛 The NannyPod Team 🙂 www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

My kids loved their sitter

This app was so helpful! Everything was so easy to schedule and the sitter that came was amazing! My kids had the best time and I will definitely be using again!!

Response from developer

Dear AaronRita, Those are such kind words, we are glad the app worked out so well for you! Thank you. With love 💛 The NannyPod Team 🙂 www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

Amazing customer service

Kevin at NannyPod is outstanding. I needed a babysitter on short notice, and I needed to find the sitter while I was out of town. Kevin was immediately in touch to walk me through the app, speak with me about the process, discuss app and babysitting options and even put out feelers on his own to make sure that I’d be able to get the babysitter I needed.

The app was easy to use, and the fees were entirely reasonable. I also love that I could filter for hourly rate, distance from my location and a variety of other specialty needs and wants, including CPR certifications. This is such a convenient and time-saving option for parents. I’ll absolutely use the app and NannyPod again.
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Response from developer

Dear mljhirsch, We truly appreciate your kind words, and the time you took to write such a nice review about our company and staff. You are awesome!! With love 💛 The NannyPod Team 🙂 www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.

We love Nannypod!!

What an amazing service. It makes finding perfect childcare that suits our family so simple and easy!! It’s helped us find Great sitters that we can trust!

Response from developer

Dear Ginger, Thank you so much for the exceptional review. We have spent a great deal of time building one of the best childcare apps. We are glad you like it. With love 💛 The NannyPod Team 🙂 www.NannyPod.com NannyPod USA Incorporated. All Rights Reserved. NannyPod™.