NaqelExpress User Reviews

Customer Experience

Positive experience6.3% of reviews
Neutral0.0% of reviews
Negative experience93.7% of reviews

~ Based on 174 written reviews from the US App Store.

What users say

Is NaqelExpress Safe?

NaqelExpress does not appear safe based on available data. AppsHunter Safety Score for NaqelExpress is 37/100.

This assessment is based on 148 user ratings, with an App Store average of 1.6/5.

Safety Analysis

14.2% of ratings point to a safe experience
0.7% of ratings suggest some concerns
85.1% of ratings point to a risky experience

~ Based on 148 App Store ratings for NaqelExpress.

Is NaqelExpress Legit?

NaqelExpress appears to be a legitimate app. AppsHunter Legitimacy Score for NaqelExpress is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app ever

It lags so much and can even let me paste and when u want to track it doesnt let me do anything

التطبيق يحتاج الى تحديث

حفظ التتبع و كذلك تضمين الشحنات تلقائيا بالبرنامج مثل بقية البرامج زي سمسا و ارامكس

خدمة سيئة

شركة سيئة و مندوبين وقحين

Bad company

Useless application

Poor and Slow

Unprofessional delivery workers. Not delivered to door. What I paid for ?!!

not friendly app

your App needs to develop and improve more
please use professional people to develop your application and to make it ease to use

App is bad

The app is bad, you can’t find the shipping info most of the time, it should be like other apps info found there shipping out, shipping in, we are forced to use the company!

فيفاء

سيء للغاية

Khlafalla

Very bad service

سي جداً

التواصل صعب او شبه معدوم ولخبطة بالتوصيل

Worst service ever

I have never written a review ever until this horrible customer service forced me to write this.
Drivers dont contact, they say next day another driver will come and they never call. Theres no way to contact customer support directly. The app glitches doesnt let you talk to a support team either. Unreal how they’re running a business. 0/5 Star if possible
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اسوء شركة توصيل ماتدرون من فين جايين

ومحد متعاون لا موظفين ولا خدمة عملاء تحسونهم روبوتات

insufficient application

need alot of improvement i dont like it and i cant add my address.

SOO NOT SATISFIEDD 👎🏻

They don’t notify you about your package. They don’t contact you through whatsapp and update you who the delivery driver is. They don’t call your phone number. The contact number they put on their apps and website is inaccurate. DO NOT TRUST NAQEL EXPRESS WITH YOUR DELIVERIES

Very bad

Old interface, wrong information

It doesn’t not work

I tried to register in and the fact that it didn’t go through is just disappointing, they need to work on this app more and make sure it does work and doesn’t crash out on you .

Bad Service

Three days and the packet has not arrived. The right hand doesnot know whT left hndnis doing. I am asking for the driver details. No response. Want to give negative stra

Bad customer service

Extremely disappointing experience Customer support leaves you on hold for ages without providing clear answers or real solutions The delivery driver never answers the phone is uncooperative and despite promising a delivery time never shows up. In the end the package was just sent back and when it’s finally arrived after week the delivery driver came in the middle of the night when he said he would be there in 10 clock and he wouldn’t even bother him self and tell me that he is going to be late
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القصيم

أسوء شركة نقل يتصل بك المندوب قبل يوصل بدقيقة إذا ما رديت يلغي الطلب فوراً

Horrible, crashes and doesn’t align payments with SPL

It doesn’t synchronize payments made with SPL on the same shipments. Naqel asks to pay customs twice, after SPL.