NaqelExpress vs kafaratplus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
kafaratplus
This platform offers a comprehensive solution for vehicle maintenance and emergency roadside assistance. Access a wide range of products like tires, batteries, and oils, alongside services such as washing, polishing, and quick repairs. It provides convenient mobile service at your location or directs you to the nearest service center.
- Online store for car parts
- Tire, battery, and oil sales
- Vehicle washing and detailing
- Emergency roadside assistance
- Mobile service at home or work
- Appointment booking with mapping
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Kafaratplus is an integrated platform consisting of an online store and applications and network of mobile and fixed service providers and exhibitors of premium products and services. Products and Services: -Tires of all kinds -Batteries -Oils, filters and siphons -wash services, shading, polishing and other services you will like. -Fast services to help the broken customer on the road from changing Aspire, battery subscription, fuel packing or towing services, with various methods of delivery and service performance whether it is mobile service at home by rest or workplace and provide an appointment service with mapping and locating service to perform the service in your location as well as to bring you closer to the nearest store in your area to visit and perform the service. kafaratplus offers you a convenient and secure shopping experience with online payment, cash payment upon receipt of the commodity after service
Screenshots
Verdict
The clearest difference is review sentiment: kafaratplus at 82% against NaqelExpress's 6%. kafaratplus also leads on rating (4.1 vs 1.6) and update cadence (every 2 weeks vs every 6 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
kafaratplus holds the better App Store score, 4.1 against 1.6. Both are backed by a comparable volume of ratings — 148 and 83 respectively. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 82% of kafaratplus's.
NaqelExpress ships an update every 6 weeks, kafaratplus every 2 weeks. The most recent releases landed on September 19, 2026 and September 14, 2026 respectively.
| Parameter | NaqelExpress | kafaratplus |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (148 ratings) | 4.1 (83 ratings) — better |
| Positive reviews | 6.3% of reviews | 82.4% of reviews — better |
| Number of ratings | 148 — better | 83 |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 54 MB | 70 MB |
| Age rating | 4+ | 4+ |
| Developer | NAQEL CO | AMJAD ALSAFWA TRADING COMPANY |
Customer experience
NaqelExpress
kafaratplus
Bugs and requests
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
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- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
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- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
kafaratplus
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NaqelExpress
No in-app purchases
kafaratplus
No in-app purchases
