NaqelExpress vs mysalam
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
mysalam
Manage your mobile account with ease. Check your balance, monitor data usage, and recharge your account quickly from your phone. Get started in minutes and enjoy a seamless telecom experience.
- Access mobile account
- Check balance and consumption
- Monitor data usage
- Recharge balance from phone wallet
- Purchase SIM card
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Download MySalam Application and take advantage of a seamless mobile experience at the click of your fingertips. With MySalam app, you get to access your mobile account, check your balance and consumption A hassle-free journey with a few easy steps, and in less than two minutes, you are officially part of the Salam world. Download MySalam application to purchase your sim card now! With MySalam App, you can now check how much of your data you have used and how much you have left with. This will help you plan your consumption better. To reduce hassle, you can now log in and recharge your balance from your phone wallet with any amount you wish. It is quick and easy.
Screenshots
Verdict
The clearest difference is rating: mysalam at 4.3 against NaqelExpress's 1.6. mysalam also leads on ratings volume (1.1K vs 148) and review sentiment (17% vs 6%). NaqelExpress's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
mysalam holds the better App Store score, 4.3 against 1.6. That said, the two scores are not equally well evidenced: mysalam has 1.1K ratings behind it against 148, so its average is the more settled of the two. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 17% of mysalam's.
NaqelExpress ships an update every 6 weeks, mysalam monthly. The most recent releases landed on September 19, 2026 and September 24, 2026 respectively.
| Parameter | NaqelExpress | mysalam |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (148 ratings) | 4.3 (1.1K ratings) — better |
| Positive reviews | 6.3% of reviews | 16.9% of reviews — better |
| Number of ratings | 148 | 1.1K — better |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 54 MB | 315 MB |
| Age rating | 4+ | 4+ |
| Developer | NAQEL CO | Integrated Telecom Company |
Customer experience
NaqelExpress
mysalam
User reviews
NaqelExpress
From 148 App Store ratingsWhat we love
- 🚀 Fast delivery when service works properly
- 👍 User-friendly interface for some users
- ✅ On-time delivery in rare cases
- 📱 Mobile app availability for tracking
Room to improve
- 😞 Extremely poor customer service
- 🚫 Unprofessional and rude delivery personnel
- ⏱️ Frequent delivery delays and missed deadlines
- 🐛 App crashes and freezes constantly
- 📞 No real human support available
mysalam
From 1.1K App Store ratingsWhat we love
- 👍 Amazing app and service
- 👍 Great offers and promotions
Room to improve
- 🐛 Glitching
- 🐛 App crashes and lags
- 🔌 Poor coverage and connectivity
- ⚠️ Unreliable service and frequent disconnections
- 💰 Overpriced and poor value for money
Bugs and requests
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
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- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
Show 9 moreShow fewer
- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
mysalam
Reported bugs
2 issues- Login issues and account management problems
- Inconsistent app behavior and unexpected errors
Requested features
3 requests- Improve app stability and performance
- Enhance network coverage and reliability
- Provide better customer support and communication
In-app purchases
NaqelExpress
No in-app purchases
mysalam
No in-app purchases
