Natera Provider User Reviews

Name: Natera Provider
Rating: 5 (11 reviews)

Natera Provider

Natera, Inc.

📊 Productivity

🏥 Medical

Customer Experience

Positive experience27.3% of reviews

Neutral0.0% of reviews

Negative experience72.7% of reviews

~ Based on 11 written reviews from the US App Store.

Is Natera Provider Safe?

Not enough ratings yet to assess Natera Provider.

Is Natera Provider Legit?

Natera Provider appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Natera Provider is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Easy to use

I find the app very intuitive and easy to use.

RealRed32

a year ago

Natera App- Terrible

The website is down for maintenance so I downloaded the app and it won’t let me past the login screen. It doesn’t load or do anything else. Please fix this inconvenience for better quality service for your customers.

Frankiie Lovee

a year ago

Couldn’t even login

The mobile app refused to recognize my valid user/pw and kept sending error messages. So I couldn’t get past login. I have deleted and reinstalled the app. But this makes me wary to only access my portal on my desktop.

o8sunny8o

2 years ago

Response from developer

Hi o8sunny8o, sorry for the misunderstanding! the Natera Provider app is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

Not for patients

Downloaded the app just to be told it’s not yet available to patients.

MsCali1

2 years ago

Response from developer

Hi MsCali, sorry for the misunderstanding! the Natera Provider app is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

Horrible

Won’t let me log in on the app at all. It’s very frustrating

hsm4444

2 years ago

Response from developer

Hi hsm, sorry for the misunderstanding! this application is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

iPhones don’t work with the app

You can’t sign in on an iPhone with the app but you can sign in on the website. I think it’s ridiculous how that works but my results came back so that’s a plus

Tiny_jazzy

2 years ago

Response from developer

Hi Tiny_jazzy, sorry for the misunderstanding! this application is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

Doesn’t work

Doesn’t let you sign in iPhone user

CourtneyAW95

2 years ago

Response from developer

Hi Courtney, sorry for the misunderstanding! this application is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

Not working

Not working it don’t let mi sing in

Yessica Arreola

2 years ago

Response from developer

Hi Yessica, sorry for the misunderstanding! this application is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience!

Not a great service

The mobile version of Natera loads really awkward, it's not meant to use in mobile browsers. So i downloaded the app in hopes of better accessibility but was sadly mistaken. The app does not offer sign in options thru Google which is how I created my account when i originally signed up. Now my only option is to pull out a laptop (highly inconvenient for on the go) and sign into the desktop version. I hope adjustments are made to this app soon because I have no choice but to use this company to get all my genetic prenatal testing. Natera is the only service my provider offers for genetic testing & now i'm stuck frustrated with the lack of accessibility to this website and app.

kaayyy23

2 years ago

Response from developer

Hi kaayyy23, sorry for the misunderstanding! this application is only for your Providers, not for patients. We do have a patient mobile experience I think you'll really enjoy. You can sign up for our patient portal by visiting my.natera.com or leveraging the link that was sent to you via text or email (if your sample has already been received). If you have any trouble, please contact support@natera.com and they'll get you squared away. We'll make this more obvious for patients in the future, but given the misunderstanding, please consider removing your review for this app. Thank you and hope you love our patient experience! Note for others reading this: We have our patience experience launched only for our Women's Health patients at the moment, but it will be available for Oncology patients later this year and Organ Health patients in 2025.

Very Practical

Love to use when I’m in clinic with my patients

-Ryan_P

3 years ago

Great App

Everything runs smoothly. This is much more convenient than opening my Signatera portal on a web browser. Love being able to check on patients from my phone and see results. The Signatera Portal app is a big convenience and great service.

Kristindv