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Pomelo Care

Pomelo Care

by Pomelo Care Inc

1.5K ratings
111 reviews
🏥 Medical
Free

Details

Released
August 9, 2022
Updated
October 29, 2026

Features

Developer

Pomelo Care Inc
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About

Access expert women's health care virtually for pregnancy, postpartum, and menopause. Connect with a dedicated team of doctors, therapists, and specialists for personalized support and answers to your health questions, all from the comfort of your home.

✓Virtual women's health care
✓Pregnancy and postpartum support
✓Menopause care
✓Dedicated care teams
✓Personalized clinician support
✓No waiting rooms
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What users say about Pomelo Care

Reviews of Pomelo Care are mostly positive: the Medical app is rated 4.9/5 from 1.5K App Store ratings. What users like most: 24/7 availability and quick response times, highly professional and knowledgeable providers. Top complaints: slow response times (30+ minutes reported), lengthy chat interactions without resolution. Summarized from real user reviews.

Positive things

  • 🚀24/7 availability and quick response times
  • 👨‍⚕️Highly professional and knowledgeable providers
  • 💬Compassionate and attentive care team
  • 🏥Comprehensive services (OB, pediatrics, lactation, mental health)
  • 📱Convenient virtual appointments from home
  • 👂Providers listen carefully and feel genuinely invested
  • ⏰Same-day appointment availability
  • 📊Helpful tracking tools and educational resources
  • 🤝Excellent care coordination with external providers
  • 💪Empowering support for first-time and high-risk mothers
  • 🌍Multilingual support available
  • 📝Detailed post-meeting summaries and documentation

Negative things

  • ⏱️Slow response times (30+ minutes reported)
  • 🔄Lengthy chat interactions without resolution
  • 💰Limited service duration (3-month limitation mentioned)
  • 🎯Difficulty getting direct help despite extended conversations
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+1

What's New in Pomelo Care

1.0.690

October 29, 2026

Bug fixes and performance improvements to better support our patients.

User reviews

Most RecentHighest RatedLowest Rated

I love this app everyone should have it !!!!!

I love love love this app, everyone has been amazing!!!!! The provider and nurses have all been helpful especially being a single parent with a newborn and a 12 year old is like starting all over again literally and they have been there every step of the way seriously. It has been helpful knowing they are literally just a text or phone call away and I have telehealth appt anytime of the day or night. It’s been wonderful having them around.
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Jjanessah14

🤗

Es una de las mejores experiencias, son personas muy amables y explican muy bien! Estoy encantada!
SSiempre✅✅

Amazing care!

Everyone at pomelo that I interacted with through my pregnancy, postpartum and now pediatric visits for my baby, has been so kind and knowledgeable. We all could use this type of service! Highly recommend!
Aabatista724

amazing team

it’s been almost a year since i got this app it was such nice experiment to have doctor in any time it was tough time and doctors and nurses were very helpful and merciful, i can’t thank them enough i appreciate them a lot.
ZMzeinab, hamza momo

Satisfecha

Quiero agradecer a este equipo de doctores, enfermeras, nutriólogos, son de lo mejor, muy eficaces y exactos para guiar!! Muchas gracias ♥️
EEnita07
See 106 more reviews

User experience

🐞

Reported Bugs

2 issues

Prolonged resolution times for support issues

Bug

Inconsistent response speed across different interactions

Bug
✨

Requested Features

2 requests

Extended service coverage beyond 3 months

Feature

Faster response time guarantees

Feature

FAQ

What is Pomelo Care?

Pomelo Care offers virtual expert women's health services for pregnancy, postpartum, and menopause. It connects users with a dedicated team of clinicians, including doctors, nurses, therapists, and nutrition experts, for personalized support and care.

What stages of women's health does Pomelo Care cover?

Pomelo Care provides support for key stages of women's lives, including pregnancy, the postpartum period, and (peri)menopause. Their specialists are equipped to address the unique needs of each life stage.

How does Pomelo Care provide access to care?

Pomelo Care offers virtual appointments, eliminating the need for waiting rooms. Users can connect with their care team when they need support, providing a convenient and hassle-free experience.

What types of clinicians are available through Pomelo Care?

A diverse team of experts is available, including doctors, nurses, therapists, nutrition experts, and other specialists. These professionals are matched to your specific health needs to provide comprehensive support.

Is Pomelo Care available on multiple devices?

Yes, Pomelo Care is available on both iPhone and iPad devices, allowing users to access care from their preferred Apple devices.

What is the user sentiment for Pomelo Care?

User reviews indicate a predominantly positive sentiment, with users praising the 24/7 availability, professional and knowledgeable providers, and compassionate care teams. Some users have noted occasional slow response times.

How often is Pomelo Care updated?

The latest version of Pomelo Care is 1.0.690, and it was last updated on October 29, 2026. This suggests a commitment to ongoing development and improvements.

Does Pomelo Care have advertisements?

No, Pomelo Care does not contain advertisements. The app is free to use and does not display any ads to its users.