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Pomelo Care

Pomelo Care

by Pomelo Care Inc

1.4K ratings
107 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • August 9, 2022
  • September 17, 2026

Features

Developer

Pomelo Care Inc
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Pomelo Care screenshot #1 for iPhone
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iphone
ipad
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About

This app offers 24/7 telehealth services for pregnancy and newborn care. Connect with a dedicated team of clinicians for unlimited virtual support, expert advice, and guidance before, during, and after pregnancy. Access care anytime, anywhere via text, phone, or video.

✓24/7 unlimited telehealth
✓Dedicated care team
✓Pregnancy and newborn support
✓Text, phone, and video consultations
✓Expert advice from clinicians
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What users say

Summarized from real user reviews of Pomelo Care. Based on 1.4K reviews and a 4.9/5 average, it highlights the 12 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀24/7 availability and quick response times
  • 👨‍⚕️Highly professional and knowledgeable providers
  • 💬Compassionate and attentive care team
  • 🏥Comprehensive services (OB, pediatrics, lactation, mental health)
  • 📱Convenient virtual appointments from home
  • 👂Providers listen carefully and feel genuinely invested
  • ⏰Same-day appointment availability
  • 📊Helpful tracking tools and educational resources
  • 🤝Excellent care coordination with external providers
  • 💪Empowering support for first-time and high-risk mothers
  • 🌍Multilingual support available
  • 📝Detailed post-meeting summaries and documentation

Negative things

  • ⏱️Slow response times (30+ minutes reported)
  • 🔄Lengthy chat interactions without resolution
  • 💰Limited service duration (3-month limitation mentioned)
  • 🎯Difficulty getting direct help despite extended conversations
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+1

What's New in Pomelo Care

1.0.657

September 17, 2026

Bug fixes and performance improvements to better support our patients.

User reviews

Most RecentHighest RatedLowest Rated

Satisfecha

Quiero agradecer a este equipo de doctores, enfermeras, nutriólogos, son de lo mejor, muy eficaces y exactos para guiar!! Muchas gracias ♥️
Enita07Enita07

Love it!

I love having access to the care team! They have helped in many situations since before I gave birth! Very nice people and always super understanding!
Chelseaxxxxx1Chelseaxxxxx1

First time Mom brain

This is amazing I love that my insurance provided this it’s great having someone to help and answer questions anytime just by texting
ÿöłøßåÿöłøßå

Just what I need during this time

I didn’t realize Pomelo would be coming with the insurance I have and they have quite frankly been such a great support and resource for this pregnancy. They are super responsive and I can tell they genuinely care. It’s comforting to know I’ll have the team during pregnancy and the year after. Such a blessing. ♥️
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ashley797297ashley797297

Pomelo Care

I love this app I love the nurses they respond to you any type of time of day they make everything easier for mother 10/10 would recommend
MyshellHowardMyshellHoward
See 102 more reviews

User experience

🐞

Reported Bugs

2 issues

Prolonged resolution times for support issues

Bug

Inconsistent response speed across different interactions

Bug
✨

Requested Features

2 requests

Extended service coverage beyond 3 months

Feature

Faster response time guarantees

Feature

FAQ

What does Pomelo Care do?

Pomelo Care provides 24/7 telehealth services for pregnancy and newborn care. It connects users with a dedicated team of clinicians, including doctors, midwives, nurses, therapists, and nutrition experts, offering unlimited virtual support.

What are the key features of Pomelo Care?

Key features include unlimited 24/7 access to care via text, phone, or video, support before, during, and after pregnancy, and expert advice from a dedicated clinical team. It aims to supplement in-person care between appointments.

How much does Pomelo Care cost?

The app is available through select employers and health plans, meaning there is no direct cost to the user if they are covered. Users can check their coverage by signing up at app.pomelocare.com.

What kind of support does Pomelo Care offer?

Pomelo Care offers comprehensive support for individuals who are pregnant, thinking about becoming pregnant, or have recently had a baby. This includes medical advice, guidance, and emotional support from a multidisciplinary team of clinicians.

Is Pomelo Care available on all devices?

While the description does not explicitly state compatibility, mobile applications like Pomelo Care are typically designed for both iOS and Android devices. Users can check the specific app store for their device.