Navigant Credit Union User Reviews

Customer Experience

Positive experience56.2% of reviews
Neutral11.4% of reviews
Negative experience32.4% of reviews

~ Based on 105 written reviews from the US App Store.

What users say

Is Navigant Credit Union Safe?

Navigant Credit Union appears safe based on user ratings. AppsHunter Safety Score for Navigant Credit Union is 96/100.

This assessment is based on 8,419 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 7,651 App Store ratings for Navigant Credit Union.

Is Navigant Credit Union Legit?

Navigant Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Navigant Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never works

Always crashes or says unavailable at this time

Runs very slow if it runs at all

I’m not sure what happened but a month ago the app was working fine now it just buffers repeatedly and that’s if it loads at all. I’ve tried uninstalling and reinstalling the app and that didn’t work either.

Satisfied customer

Excellent bank

South Kingstown

Probably one of the most friendly and knowledgeable teams I have encountered in any financial Institute !

Bad change in website

This is a difficult website to log in id you have a business and a personal account. The change is was not for the better.

Horrible

Horrible

Hmmm

Not sure why your trying to charge me a monthly maintenance fee of 13 dollars when I was told it is 10 dollars with direct deposit which I do get. Not liking this bank already and thinking about switching

A+++

Easy and convenient way to access my account.

App review

Very easy to navigate, I use it more than going to the bank. I love it.

Only choice for banking

My husband and I have been Bank of America customers and citizens customers, and we would never choose anything but Navigant credit union from the app to the branches to the people that work there we’ve never had any issues and we’re treated so well.

Poor performance

Unfortunately this app seems to be poorly maintained. It is often slow, not opening, crashing, and this has been going on for years. Layout is mostly good when it’s actually working. Could use more care.

Login Issues

Wont let me log in half the time keeps giving an “error”

Online banking terrible since they changed layout

Ever since they changed everything on this app I have been having no thing but issues. Take me almost 8 tries just to log in. Once on doesn’t let me get into the account I need to or won’t let me pay bills and even transfer money to other accounts with out issues.why change something that wasn’t broken.
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App

The app sucks

Terrible

Slowest App I’ve Ever Used

No version for older phones

Unwilling to part w my iPhone 7+ which does put me at a disadvantage running some apps as they require a newer iOS. However NCUs app is the first I’ve encountered that doesn’t run at all on this model. I’ll eventually upgrade but I can’t be your only customer complaining about this.

Notification of a star

I see a star on my app stating I have some type of message. But yet I can’t find what the hell the stars for.

Simply the best

Top notch products and service

Update mobile site

Why fix something that’s not broken you fixed your mobile website to wear now it is awful. It’s hard to navigate and so be the name of the company navigate but you can’t find anything on it. Without a struggle. The format is absolutely awful. I hate the format and the outlook of it.

New Update Terrible

The new update to this APP is literally terrible.