Navigant Credit Union User Reviews
Customer Experience
~ Based on 105 written reviews from the US App Store.
What users say
Summarized from real user reviews of Navigant Credit Union. Based on 8.4K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use
- 🚀Convenient mobile banking
- 💡Great credit union features
- 🤝Helpful and friendly staff
Negative things
- 🐛Frequent crashes and loading issues
- 🔍Unreliable account balances
- 🔒Poor security and verification
- 🤖Buggy and dysfunctional app
Is Navigant Credit Union Safe?
Navigant Credit Union appears safe based on user ratings. AppsHunter Safety Score for Navigant Credit Union is 96/100.
This assessment is based on 8,419 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 7,651 App Store ratings for Navigant Credit Union.
Is Navigant Credit Union Legit?
Navigant Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Navigant Credit Union is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Always crashes or says unavailable at this time
I’m not sure what happened but a month ago the app was working fine now it just buffers repeatedly and that’s if it loads at all. I’ve tried uninstalling and reinstalling the app and that didn’t work either.
Excellent bank
Probably one of the most friendly and knowledgeable teams I have encountered in any financial Institute !
This is a difficult website to log in id you have a business and a personal account. The change is was not for the better.
Horrible
Not sure why your trying to charge me a monthly maintenance fee of 13 dollars when I was told it is 10 dollars with direct deposit which I do get. Not liking this bank already and thinking about switching
Easy and convenient way to access my account.
Very easy to navigate, I use it more than going to the bank. I love it.
My husband and I have been Bank of America customers and citizens customers, and we would never choose anything but Navigant credit union from the app to the branches to the people that work there we’ve never had any issues and we’re treated so well.
Unfortunately this app seems to be poorly maintained. It is often slow, not opening, crashing, and this has been going on for years. Layout is mostly good when it’s actually working. Could use more care.
Wont let me log in half the time keeps giving an “error”
Ever since they changed everything on this app I have been having no thing but issues. Take me almost 8 tries just to log in. Once on doesn’t let me get into the account I need to or won’t let me pay bills and even transfer money to other accounts with out issues.why change something that wasn’t broken.
Show more
The app sucks
Slowest App I’ve Ever Used
Unwilling to part w my iPhone 7+ which does put me at a disadvantage running some apps as they require a newer iOS. However NCUs app is the first I’ve encountered that doesn’t run at all on this model. I’ll eventually upgrade but I can’t be your only customer complaining about this.
I see a star on my app stating I have some type of message. But yet I can’t find what the hell the stars for.
Top notch products and service
Why fix something that’s not broken you fixed your mobile website to wear now it is awful. It’s hard to navigate and so be the name of the company navigate but you can’t find anything on it. Without a struggle. The format is absolutely awful. I hate the format and the outlook of it.
The new update to this APP is literally terrible.
