Non-functional
Stuck on pin entry with no keypad to type anything. Can't proceed.
Great App
Great app, works with my access and works faster with apple wallet. love the update
V2 Upgrade
A vastly improved experience. Well done team
Better after latest update
After the latest update this app is so much better to use. It looks nicer and has more useful features!
Scanning issues
Reliability of this app is basically non existent. Wastes a lot of time trying to get through access gates and this times effects KPIs when you are a shift worker.
Horrible after the recent update
This must be one of the biggest productivity drains in the bank at the moment. So many people waste 5-10 mins every single work day trying to get in and out of the office
Inconsistent
Always a lottery if this gonna work at the gate or not. This morning failed again
Where's watch
Watch was promised for Apple wallet and no option exists
Shiny but broken
The app looks shiny but the functionality is broken. Got stuck at gates several times, embarrassing
Swipe issue
Latest update makes it harder to swipe in and out
Let Me In!!!
It may not work half the time, but at least i don’t need to carry a keycard ^-^ yippee
Log out
Always logs me out every week. Can’t you guys keep us logged in. So frustrating
Keeps logging me out!
I don’t understand why the developers can’t fix the issue where it constantly logs you out! Everyone reviewing the app has complained about the same thing for years and years!!
Logs me out 2-3 times per day
See title.
Worst app ever
Least user friendly app ever, constantly logs you out, finicky at the best of times, drains the battery like there’s no tomorrow, requires location monitoring constantly and is poorly optimised
Full of bugs
Every revision keeps getting buggier; doesn’t work properly most days; embarrassment for CBA
Make them give you a device!!!
This is quite possibly one of the worst apps to exist. It’s invasive, glitchy and requires you to set Location to ‘always’. NO employer should have the ability to track their employees 24/7. Also drastically degrades your battery. DEMAND they give you a device rather than using your own. The more of us that do this, the more likely they might one day listen? Are CBA shareholders ok with it costing the Bank $25/month just for me to access my building (as opposed to costing next to nothing with a physical card)? As a shareholder myself I’m quite disgusted.
As an employee… I’m horrified at the utter lack of response by the Group to the overwhelmingly negative response from your own employees - it says a hell of a lot about how much you actually care about us.
As an employee… I’m horrified at the utter lack of response by the Group to the overwhelmingly negative response from your own employees - it says a hell of a lot about how much you actually care about us.
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Badly designed and painful to use
The app constantly logs out. Never lets you scan in to a door or barrier without a big delay. It appears to use Bluetooth technology but does not work if something else is connected to your phone via Bluetooth- watches, AirPods etc
App is unstable and needs an upgrade
Constantly having to re-log in and set up nearly three times a day on average. If it’s not for the locker function I would have not even bothered to log in.
Always does not work
Always causes delays. Needs all apps to be closed , phone to be logged off and restarted before it works.Then it keeps logging you off. Technology is supposed to make life easier… not complicated and frustrating .. this is the worst app I have ever used.
