Helpful, but why can’t it store password info??
The desktop version of myACC does store passwords, but the app doesn’t, and it won’t use facial recognition, a 4 digit pin, or the “passport” feature either, so you have to manually enter your whole student number and your whole password every time you open the app or go back to the app. With such long student number and long password requirement, it can be a nightmare to enter it every time, especially when I’m just trying to see an assignment really quickly. The scheduling portion of the app makes you redo the search for classes every time you back out to look for a different section, and the D2L is similarly quick to boot you out and make you reenter your info. Just adding a quick login option would make this app infinitely better. If my bank can do it securely, any other app should.
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This should be zero stars
It’s like pulling teeth trying to schedule an appointment. I’ve been trying to select the correct department for my advisor for the past thirty minutes but because it’s so sensitive it just keeps registering things I don’t mean to click. I can’t even scroll to the bottom, that’s how bad it is. If you’re lucky, your University won’t use this.
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Response from developer
There was an issue impacting dropdown menus in the app which has now been resolved. Please ensure your app is updated to the latest app version. If that doesn't fix your issue, please use your school-affiliated email address to contact NavigateTechSupport@eab.com Include info like your name, your school's name, and what you were doing when you had the problem.
Truly Despicable
The app is more of a testament of human endurance in the face of blatant, concentrated evil when vanquished than it is a tool for one’s education. I spent a good hour trying to make an appointment because the app kept resetting everything I typed in or just assumed the first micrometer of contact with the screen was what I wanted to select. In another universe, the people who made this app work for the likes of Lex Luthor or perhaps someone more comically evil like Dr. Doofenschmirtz. I am not kidding when I tell you that this is the only time I have felt the need to write a review because this app is what Catholics believe hell is like and somehow this ends up being more punishing and evil. Hellspawn. Satan-sent. You people disgust me, put more effort into your app if you want to exploit my education.
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Response from developer
There was an issue impacting dropdown menus in the app which has now been resolved. Please ensure your app is updated to the latest app version. If that doesn't fix your issue, please use your school-affiliated email address to contact NavigateTechSupport@eab.com Include info like your name, your school's name, and what you were doing when you had the problem.
Horrible
Always glitches, doesn’t let me choose from the drop down menu, stupid app I hate it
Terrible
Barely functional, buggy and hard to use, very very annoying.
2/5 - Adds Frustration to Your Hectic Day
The Navigate App is not very user-friendly on mobile. Navigation is frustrating—there’s no easy way to go back to a previous page, so you often have to restart the entire process. Many buttons are also glitchy or unresponsive, which makes the app feel unreliable.
Another major issue is scheduling. There’s no option to reschedule counseling appointments—you have to cancel and go through the whole process again to book a new one. Overall, the app needs better navigation, more reliable functionality, and basic features like rescheduling to improve the user experience.
Another major issue is scheduling. There’s no option to reschedule counseling appointments—you have to cancel and go through the whole process again to book a new one. Overall, the app needs better navigation, more reliable functionality, and basic features like rescheduling to improve the user experience.
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Very buggy
Tried scheduling an appointment and couldn't because it was so buggy
Don’t use if you don’t have to
This app genuinely sucks. It’s only redeeming quality is being able to easily access your schedule and viewing your success team. It is very difficult to use. Even after looking up YouTube videos or receiving instructions from your success team on how to use it, it’s still annoying to navigate. It constantly reloads or glitches in the middle of using it, causing you to click on thongs you weren’t trying to click on.
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Professor of nursing
I have NEVER been able to log it to this thing. Why is it even offered on app!!! It’s great in desk top only
Brilliant
Once you actually figure out how it works I think it’s actually a really good tool while you’re in school
Calendar unable to sync
I’ve been able to use the calendar sync just fine until I deleted my courses to update them on it and now it doesn’t want to add my classes to my calendar anymore
What
I’ve used this app ten minutes and it clicks on buttons I do not even click on for me and I can’t apply for a counseling appointment which is the soul purpose of downloading this app.
Incredibly glitchy
This app is very glitchy and annoying to use. It really sucks and I wish my school didn’t use it!
SUPER ANNOYING
I demand to speak to someone in charge. Get your STUPID software engineer interns to fix this sh immediately. Mobile app is VERY difficult to use. THERES SO MANY PROBLEMS WITH THIS APP!!! I click on something but something suddenly “moves” and makes me accidentally click something else. I’m trying to scroll but it thinks im clicking and makes me click on something I didnt want to click on. AND I CANT GO BACK TO THE PREVIOUS PAGE.. IT REDIRECTS ME BACK TO THE MAIN MENU AND I HAVE TO RESTART MY APPOINTMENT MAKING PROCESS ALL OVER AGAIN. So fkn glithcy. so annoying. fix ur sh now.
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Do better.
Literally so glitchy, so slow and acts as if it hasn't had an update since the app first came out....
Update removed the only feature I like
App was recently updated and removed the
"schedule planner" from when you click the rocket at the bottom of the screen. I would use this tool to get a sneak peek of what courses are being offered next term, before they were published by the university officially. This was the only reason I kept the app. Since the update I no longer have any use for this app. Before this update I would have given it 5 stars, but since then, it's useless.
"schedule planner" from when you click the rocket at the bottom of the screen. I would use this tool to get a sneak peek of what courses are being offered next term, before they were published by the university officially. This was the only reason I kept the app. Since the update I no longer have any use for this app. Before this update I would have given it 5 stars, but since then, it's useless.
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Unpleasant experience
Constantly has bugs, and glitches within the app. Can be frustrating to use at times. You’d expect a better app to interact with when it comes to affiliations with academia.
This app is very good
It is new for me at the moment, and I find it very helpful, as I am currently unsure about what I am doing. I appreciate your assistance.
Issues
The app genuinely never works.
Completely useless
Doesnt work, im amazed at how awful this app is
