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Navitus

Navitus

Prescription Benefits App

239 ratings
35 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 25, 2019
  • August 20, 2026

Features

Developer

Navitus Health Solutions
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Reviews summary↘︎
⭐35
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🔄2+ apps
Alternatives↘︎
❓5 answered
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📦~ in 1 week
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About

Access your prescription benefits easily with this app. It offers simple registration, navigation, and a user-friendly design to help you manage medications, find pharmacies, and view coverage information for informed health decisions.

✓Medication cost and coverage lookup
✓In-network pharmacy locator
✓Favorite pharmacy saving
✓Digital member ID card
✓Medication management
✓Prescription history viewing
Show original description

What users say

Summarized from real user reviews of Navitus. Based on 239 reviews and a 4.2/5 average, it highlights the 4 positives and 30 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Easy to enroll
  • 👍Great to see Rx cost
  • 👍Saves phone calls to check benefits
  • 👍Love the update, functions, looks, feels

Negative things

  • 😞Very complex and not easy to use
  • 😞Not accurate for medication cost comparison
  • 😞Lacking information compared to web portal
  • 😞Only provides known information
  • 😞Digital ID card section almost unreadable
  • 😞Useless for finding availability and pricing
  • 😞Disappointing lack of info, restricted meds diagnosis missing
  • 😞Cannot use password manager to log in
  • 😞Literally non-functional beyond giving a couple of cards
  • 😞App freezes on pharmacy map screen
  • 😞Does not tell policy benefits, no weight loss benefits coverage
  • 😞Severely lacking in abilities, no allergy list, cannot send scripts to pharmacy
  • 😞App will not pull up or display any pricing
  • 😞Verification code never arrives
  • 😞Find pharmacy not working
  • 😞Impossible to open an account due to error
  • 😞Constant frustration with sign-in and incorrect coverage info
  • 😞Terrible, pointless, not user friendly
  • 😞States medications are covered when they are not
  • 😞Not helpful, wants medication history and PA expiration
  • 😞Error logging in, cannot see accumulators or meds
  • 😞Cannot order or print prescription cards
  • 😞Not much usefulness, cannot see typing, no history
  • 😞Search doesn't work, cannot look up pharmacies
  • 😞Useless app, never worked, RX history gone
  • 😞Location search not working
  • 😞Terrible app, error finding pharmacy
  • 😞Cannot login with user ID, asks for email
  • 😞Did not show medication history
  • 😞Shows SSN on member card instead of ID number
See all reviews

What's New in Navitus

5.2.3

August 20, 2026

React Native dependencies upgrade

User reviews

Most RecentHighest RatedLowest Rated

Hard to use

Very complex app. Not easy and not finding what I need.

Horrible experience
1.wQr1.wQr

Not accurate for estimating medication cost

The app is not accurate for medication cost comparison between pharmacies. A medication I take showed as $8 on the app at Safeway, but ended up costing me $36. The pharmacy called my insurance and then I called Navitus support but nobody could explain the discrepancy. This is the whole point of having the app do it is basically useless.
Show more
Btm_ dominoesBtm_ dominoes

I agree, it’s Lacking

About the same complaint as the Lacking review plus does not include information that is given in the web portal.
Calexico92231Calexico92231

Response from developer

Hi there, Thanks for the taking the time to provide your feedback. We regret to hear of your poor experience with our app, and we're always looking for ways to improve. We welcome any details you have that may help us provide a better experience in the future beyond adding the same functionality as the web portal. If you’d like to provide more information, please contact us at mobilereviews@navitus.com. Best, Navitus Health Solutions

Not useful

This app really is not useful. It only provides information that i already know. Would be nice to be able to see status of PAs or formularys.
ImnotspringtrapImnotspringtrap

Response from developer

Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our future roadmap, in order to provide a better experience. Best, Navitus Health Solutions

Digital ID card section almost unreadable

Under my profile the digital id card section has a giant white screen with the digital card only visible line by line it’s very hard to see the card in the app
Roon_vtRoon_vt

Response from developer

Thank you for reporting this. We will be investigating the Digital ID card concern. Again, your feedback and understanding as we work to improve is greatly appreciated. Best, Navitus Health Solutions

See 30 more reviews

Developer apps

NAVITUSplus
NAVITUSplus

by Navitus Health Solutions LLC

💪 Health & Fitness

(2)

Free
See developer apps

User experience

🐞

Reported Bugs

13 issues

App freezes on pharmacy map screen

Bug

Verification code never arrives

Bug

Find pharmacy not working

Bug

Error message when filling in DoB during account creation

Bug

Error logging in, cannot find member

Bug

App will not pull up or display any pricing

Bug

Search doesn't work, nothing happens

Bug

Location search not working

Bug

Unexpected errors occur when trying to use the app

Bug

Error when trying to find a pharmacy

Bug

Cannot login with user ID, asks for email

Bug

Digital ID card section almost unreadable

Bug

App locks up on pharmacy map screen

Bug
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Requested Features

20 requests

Ability to see status of PAs or formularys

Feature

Include information given in the web portal

Feature

Fix digital ID card readability

Feature

Show diagnosis for restricted medications

Feature

Allow login with password manager

Feature

Add medication history

Feature

Show prior authorization expiration

Feature

Add a contact us option

Feature

Fix verification code delivery

Feature

Make pharmacy search work

Feature

Fix account creation error

Feature

Make login more persistent

Feature

Fix medication coverage accuracy

Feature

Allow ordering/printing prescription cards

Feature

Fix typing visibility

Feature

Display medication history

Feature

Fix location search

Feature

Fix pharmacy search

Feature

Allow login with user ID

Feature

Show health insurance ID number on member card

Feature

FAQ

What does the Navitus app do?

The Navitus app provides easy access to your prescription benefits. You can check medication costs and coverage, find convenient in-network pharmacies, view your member ID card, manage current medications, and see up to two years of your prescription history.

What are the key features of the Navitus app?

Key features include getting medication cost and coverage information, locating the most convenient in-network pharmacies, saving preferred pharmacies, viewing your member ID card, managing and viewing current medications, and seeing your prescription history for up to two years.

Is the Navitus app free to use?

Yes, the Navitus app is free to download and use. There are no in-app purchases or ads mentioned in the description.

Who can use the Navitus app?

To use this app, you must have a prescription benefit plan managed by Navitus Health Solutions. It's important to note that not all features may be available for every benefit plan or member.

How can I find pharmacies using the app?

The app allows you to locate the most convenient in-network pharmacies. You can also save your preferred pharmacy as a favorite for quick access in the future.