Broken App. Poor Customer Service
I got to see a doctor quickly and got a prescription quickly but they sent the prescription to a pharmacy than can’t fill it. Like that specific pharmacy only fills certain specific prescriptions and my medication is too general for them. I didn’t know what I was going to be prescribed, I just picked a pharmacy based on my current location. I didn’t know they were a boutique! When I tried to use the in-app messages feature it didn’t work. It said it was disconnected and please try again later. So I called in to the support desk and they said that getting the prescription changed to a different pharmacy would take 12 hours on their side. And that the messages in the app just don’t work, they only work on the website…. Why does the app have buttons that don’t work? Remove them! Why do you give me pharmacy options that don’t work?
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Tthemikeholm
Amazing
So easy, convenient, all Dr.s take their time to listen to you.
MMgsegundo
Love it easy
Easy to use and great dr.
AAaabbboo
Mom
Dr. Tarango was wonderful! She was polite and asked several questions. She has such a kind demeanor. Would absolutely see her again!
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Updated not working
Updated today but now the app is just closes at sign in
TTina_dmngz
