NayaPay User Reviews

NayaPay
NayaPay
NAYAPAY (PVT.) LIMITED

Customer Experience

Positive experience32.0% of reviews
Neutral6.7% of reviews
Negative experience61.3% of reviews

~ Based on 75 written reviews from the US App Store.

What users say

Is NayaPay Safe?

NayaPay appears safe based on user ratings. AppsHunter Safety Score for NayaPay is 94/100.

This assessment is based on 1,109 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 1,109 App Store ratings for NayaPay.

Is NayaPay Legit?

NayaPay appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NayaPay is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Versions

Please allow it for user with old versions 😭 mine is not upgrading from 15.8 and it says 16.0

Support Discontinued

Kindly available beta version or alternate for lower ios devices. I am unable to continue use on my ios 15.8 device.

Worst app

They just eat your money.

Rubbish

These guys are a joke.
They just upgraded to iOS 16….. and my money in the aap is now blocked…. Customer services are pathetic. Avoid like plague.

Payment issue

Mujhe Lagta Pakistan coffee model Hoya Hai Mujhe Lagta tap to pay liquor Γ  la Chahiye use Pakistan Apple Pay tap to pay Lena Apple wallet bag credit card and Rohan Chahiye Jaiye feature Aaja Aaja Tu Meri Tara five star reading at Kar Dunga tapπŸ’”

Deducted money

Transaction failed but money was deducted from account
Very poor customer service rude staff

Worst app ever sadapay is way better

I made a account for my mom as she is a bit older and when the verification call came i told her the username and the person on the call cut the call rudely never use this app again

Very poor service

Very poor service and specially the customer service team

Bring please apple pay virtual card payment

Please Bring please apple pay virtual card payment

Better than other

Better than easypaisa,jazz cash

Scammers. Non-transparent fees.

Too much fees… literal scammers… don’t use their service at any cost….

Add card support for Apple Pay wallet

Please add card support to apple wallet in apple pay in iPhone for contactless payment via iPhone

Response from developer

Hi! Thank you for your suggestion πŸ™ We appreciate it and will make sure to share it with our team.

Best and fast

Besat, fast,reliable and much more .

Response from developer

Hi! That means a lot! We're always working to make it even better πŸ™ŒπŸ»

Slow and rude team

The team blames VISA for issues whereas it’s their own team that is slow. The support team is no help either and rude and they are extremely slow responders. They have not been able to resolve the issue of a simple payment reversal well over the standard banking timeline even though the merchant never claimed it
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Response from developer

Hi! We’d like to review your case and help resolve it. Please email us at quality@nayapay.com with your NayaPay ID and transaction details, and our team will check this for you πŸ™

Not being able to receive OTP

I’ve been trying to make an account but I’m not receiving any OTP emails

Transaction history and the screenshot

Previous screen shot option and transaction history has the full details of sender but now its hide so we cant see the account no and other this in history or in SS so please chnage the ss system or do the previous one which is perfect πŸ‘

Response from developer

Hi! Thank you for your feedback πŸ™ We will definitely share it with our team for review. If you have any other suggestions, feel free to reach out to us at quality@nayapay.com.

Account Blocked β€” No Response from Support

My NayaPay account has been blocked over a small PKR 85 transaction, and I’ve received no update despite submitting all proofs. All my money is stuck, and I can’t access my salary or daily funds. If you need to investigate, at least block the disputed amount β€” not the whole account. Please resolve this urgently.
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Response from developer

Hi! Apologies for the inconvenience πŸ™ Please email us at quality@nayapay.com with your NayaPay ID and transaction details, and our team will assist you further.

Excellent Banking App

No annual Fee
No transaction Fee
No card fee
My fav banking app 😊

Must Have

This fintech account is a must have for every Pakistani. Simple.

Nayapay is a Scam..Scammers

they don’t inform you before deducting money from your account . i reached my limit of transactions but before reaching last transaction they deduct my money