Terrible Bank
One of worst banking experience, 100 years behind world banking. Online banking is feels like hitting your head on the wall. Banking app is the slowest among all the banks in Pakistani.
Charges
Personally I feel that the account I have has too many hidden charges. For both me and the persons I have dealings with?!!
Extremely slow
This is one of the worst banking app I use
Unable to link my account in app
Tech and complaint team didnt know the problem ans solution dispite of showing the problem they didnt event identify the problem keep asking to uninstall the app
Poor pathetic service , it takes lifetime to solve an issue
I was using my account regularly in the UK, landed in Pakistan and the moment put in my atm card the account got blocked . Branch said they needed my UK address which I provided and now it’s been a day waiting for the account to be activated , apparently the head office has got “long queue” and I can only send money in and not take it out. If it’s working smoothly it’s okay , if you have something to be done from head office then you have to spend lifetime to sort it out. Very abysmal and pathetic service , no customer service at all. Branch keeps putting every hint go. Head office , call centre keeps putting everything on branch , and you’re stuck in between.
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