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Faysal DigiBank

Faysal DigiBank

Faysal DigiBank

291 ratings
313 reviews
💰 Finance
Free

Details

Released
April 25, 2019
Updated
October 27, 2026

Features

Developer

Faysal Bank Limited
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About

Manage your bank accounts and perform transactions from your mobile device. Access features like fund transfers, bill payments, and investment options securely and conveniently.

✓In-app biometric verification
✓View account statements
✓Interbank fund transfers
✓Bill payments (utility, broadband, taxes)
✓Investment options (Mutual Funds, Faysal Self Invest)
✓Card management and virtual card creation
✓ATM/Branch locator
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What users say about Faysal DigiBank

Reviews of Faysal DigiBank are mostly negative: the Finance app is rated 4.0/5 from 291 App Store ratings. What users like most: smooth and reliable app experience, fast and efficient transactions. Top complaints: frequent app crashes and freezes, compatibility issues with iOS devices. Summarized from real user reviews.

Positive things

  • 👍Smooth and reliable app experience
  • 🚀Fast and efficient transactions
  • 🔒Secure banking with biometric authentication
  • 💡Helpful customer service representatives

Negative things

  • 🐛Frequent app crashes and freezes
  • ⚠️Compatibility issues with iOS devices
  • 🕰️Slow app performance and data loading
  • 🤯Confusing and unintuitive user interface
See all reviews
+1

What's New in Faysal DigiBank

3.9.1(5)

October 27, 2026

Optimization and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Regarding DEAD SLOW SPEED

Please Please & Please work on your IOS Faysal Bank app to make it work faster. It’s not something happening now but it’s been ages it is like that. Every single option takes a life to load guys come on. Make it work faster this is 2026!!! Get some better developers to work on it.
I am using it on iPhone 14 on the latest IOS so please do not tell me in your reply to make sure I have the latest IOS & latest app version. Everything is up to date. Come with a solution FFS!!!
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IAimad awan

Pathetic Customer Service

I have been using different banks for the last 23 years across Pakistan, the UAE, and the UK, and unfortunately, my experience with Faysal Bank’s customer service has been extremely disappointing.

The issue I am facing is relatively simple, yet despite repeated contacts with customer service and live chat, it has still not been resolved. Instead, I keep receiving request reference numbers without any meaningful followup or solution.

Faysal Bank may have good banking products, but when it comes to resolving a simple customer issue promptly and effectively, my experience has been very poor. I hope the bank takes this feedback seriously and improves its customer support and complaint resolution process.
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AAghadnanz

Very slow

Fazool application very slow
MMdkashi

Keep getting VPN error

Updated to latest version today and now unable to open app and keep getting saying VPN detected. I m accessing from UK for my Rohan digital account
KKhannadi

Fetching details

Absolutely terrible experience! I’m trying to send money from my account, but the app is constantly stuck on “Please wait, fetching your account details.” I’ve tried again and again, but nothing works.

This is a banking/payment app—being unable to access account details and send money is completely unacceptable. Very frustratin
Show more
SAS.Haider Ali
See 308 more reviews

User experience

🐞

Reported Bugs

4 issues

Biometric authentication not working consistently

Bug

Inability to reset password or retrieve forgotten username

Bug

Transactions getting stuck or not reflecting in the app

Bug

Frequent app crashes when trying to access certain features

Bug
✨

Requested Features

4 requests

Dark mode option

Feature

Improved transaction history and statement viewing

Feature

Support for more payment methods (e.g., Easypaisa)

Feature

Ability to manage multiple accounts within the app

Feature

FAQ

Is Faysal DigiBank secure to use for banking?

Yes, Faysal DigiBank incorporates in-app biometric verification for enhanced security. User reviews mention secure banking with biometric authentication as a positive aspect.

What types of payments can I make with Faysal DigiBank?

You can perform fund transfers, pay utility bills, broadband bills, government taxes, and mobile top-ups. It also supports QR transactions via Scan and Pay.

Does Faysal DigiBank offer investment options?

Yes, Faysal DigiBank provides investment options including Mutual Funds and Faysal Self Invest. Users can also view discount and offers on their cards.

Can I manage my cards through Faysal DigiBank?

Yes, you can activate your cards, set PINs, and manage your cards within the app. It also allows for virtual card creation.

How often is Faysal DigiBank updated?

The latest version is 3.9.1(5), last updated on 2026-10-27. While this indicates a recent update, user reviews mention frequent app crashes and freezes, suggesting potential reliability issues.

What devices are supported by Faysal DigiBank?

Faysal DigiBank is supported on iPhone, iPad, and iPod. However, some user reviews mention compatibility issues with iOS devices.

What are the main drawbacks of Faysal DigiBank according to users?

User reviews highlight frequent app crashes and freezes, slow app performance, and a confusing user interface as significant drawbacks.

Does Faysal DigiBank have ads?

No, Faysal DigiBank does not contain advertisements. The app is free to download and use without any ad interruptions.