No Zelle
Very frustrating I can’t make an external transfer through Zelle when it says it supports external transfers via Zelle. Switching banks over this, as I’ve tried for nearly 2 years.
Ummmmm
Worked great until today. Now it won’t let me log in on the app???? Can log in on the website but not the app??? 6-16-24
Get this fixed please.
Get this fixed please.
⭐️
Every week it seems there is a issue with the app. Either it tells me my face isn’t recognized, no service or there is technical issues or an error has occurred. I don’t understand this at all. My face did not change from 2 hours ago and I have phone service as well as Wi-Fi and it still won’t work. Then sometimes out of nowhere every month it seems like it logs me out of my account for no reason! I have to get help from the bank because I can’t remember my password. The app is supposed to make things easier and it’s not.
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Mobile deposit is bad.
They have really weird rules. Checks have a box that says for mobile deposit on the back but they make you write it out. My other bank the picture taking us automatic, here it’s manual. Not even going to try anymore. I’ve had more rejected that accepted. Just had one rejrected, already in my other bank.
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The mobile deposit & app are both pretty wonky and not reliable
Have consistently not been able to use the mobile app deposit as it simply does not work with my phone (iPhone 14) no matter what I do. I was able to use it a couple of times in the beginning, and never again after that even after switching phones. When you contact customer service, they seem annoyed, as if your concern or inability to use the app is an inconvenience to them.
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