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Carter Bank Mobile

Carter Bank Mobile

by Carter Bank & Trust

11K ratings
93 reviews
With Ads
💰 Finance
Free
With Ads

Details

  • Released
  • Updated
  • February 13, 2019
  • November 5, 2025

Features

Developer

Carter Bank & Trust
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Carter Bank Mobile screenshot #1 for iPhone
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Carter Bank Mobile screenshot #4 for iPhone
Carter Bank Mobile screenshot #5 for iPhone
Carter Bank Mobile screenshot #6 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐93
Reviews↘︎
📝3+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Manage your bank accounts, transfer funds, and pay bills conveniently. Securely access your finances with biometric login, view statements, and set up real-time alerts. You can also check your credit score and report, and even open new accounts.

✓Secure account access with biometrics
✓View account activity and statements
✓Mobile check deposit
✓Schedule bill payments
✓Transfer money between accounts
✓Send/receive money with Zelle®
✓Check credit score and report
Show original description

What users say

Summarized from real user reviews of Carter Bank Mobile. Based on 11K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use app
  • 💡Convenient mobile banking
  • 🚀Fast and responsive
  • 🔒Secure banking experience
  • 👍Great customer service

Negative things

  • 🐛Frequent account lockouts
  • 🐛Glitches and app malfunctions
  • 🚫Lack of key features (authorized users, external payments)
  • 🚫Not business-friendly
  • 🚫Outdated and clunky interface
See all reviews

What's New in Carter Bank Mobile

25.1.7

November 5, 2025

Minor bug fixes and enhancements

User reviews

Most RecentHighest RatedLowest Rated

Love ❤️ Carter Bank

It is small bank. No lines. Feels like family. No waiting or answering machine when calling Carter Bank!
Excellent Bank!
NelsonJesusNelsonJesus

Popups

Tired of your popup stop asking
Popups too manyPopups too many

ALWAYS!

I’ve always loved Carter Bank trust I am sad that it is no longer on ninth Street because that was very convenient here in Roanoke, and I miss the people they were genuinely friendly every time! Dana Lori all of them even Jennifer when she was there, ! Always very helpful!
So you guys do pretty good as far as I concerned
Show more
kimagenkimagen

MY

First
Elco 87Elco 87

Hi

Great bank love y’all
Petite lady 24Petite lady 24
See 88 more reviews

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See developer apps

User experience

🐞

Reported Bugs

4 issues

Face ID/biometric login not working

Bug

Repeated account lockouts

Bug

App crashes and force closes

Bug

Inconsistent balance display

Bug
✨

Requested Features

4 requests

Add authorized user management

Feature

Improve app performance and stability

Feature

Implement landscape mode support

Feature

Enhance business banking capabilities

Feature

FAQ

What can I do with the Carter Bank Mobile app?

The app allows you to securely manage your bank accounts, view balances and statements, make mobile deposits, transfer money between accounts, and pay bills. You can also check your credit score and report, and even open new accounts.

Is the Carter Bank Mobile app free to use?

Yes, the Carter Bank Mobile app is free to download and use. There are no subscription fees associated with accessing your banking services through the app.

How can I secure my account on the app?

The app offers secure access through Touch ID or Face ID capabilities. You can also activate Fast Balances to view your accounts prior to logging in for added convenience and security.

Can I transfer money to other people using this app?

Yes, you can securely send or receive money with Zelle® to people you know and trust directly through the app. This feature allows for easy peer-to-peer payments.

What if I need help using the app?

If you need assistance, you can call one of their bank specialists at 833-275-2228. You can also find a physical location near you by visiting https://www.carterbank.com/locations or get more details at https://www.carterbank.com/resources/access/online-and-mobile-banking.