Μεταφορά χρημάτων
Προσπάθησα για 45 λεπτά να κάνω την μεταφορά από το IPAD . Κάλεσα τον αριθμό και μίλησα με την Μαρίκα Γκεκα. Αφ ενός δεν είχε χρόνο, αφ έτερο δεν με βοήθησε καθόλου.
Τόσο δύσκολο να κάνω μια απλή μεταφορά λίγων ευρο, όταν ο αρχιτέκτονας περιμένει την πληρωμή στην πολεοδομία για την έκδοση άδειας οικοδομής. Ευχαριστώ όλους!
Τόσο δύσκολο να κάνω μια απλή μεταφορά λίγων ευρο, όταν ο αρχιτέκτονας περιμένει την πληρωμή στην πολεοδομία για την έκδοση άδειας οικοδομής. Ευχαριστώ όλους!
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Κλέφτες
Η χειρότερη τράπεζα. Χρεώνετε τον κόσμο χωρίς να ξέρει. Δεν έχετε καμία ντροπή.
Horrible UX
As stated above, no native keyboards, horrible architecture, impossible to do the simplest tasks
Worthless
Does not work properly after getting a new iPhone. Chat is worthless and calling the banking cannot help you either. Going to a branch doesn’t help. I sent an email requesting help and they send me some generic response. I follow the instructions and I am still not able to use the app. A terrible Greek bank. Terrible support. I have had this issue going on for a year now. I can access my account through Google Chrome but not through the App
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Response from developer
Hello Peter, thank you for your feedback. We replied to your email on June 18 with further instructions to help resolve the issue. As we haven't received any further response, we would appreciate it if you could reply to that email or contact us again at mobilebanking@nbg.gr if the issue persists, so we can continue investigating and assist you. Thank you.
App structure needs a change
The app functions good and it does all it needs to do. I like the functionality and some new features like split payments and the virtual assistant, but the app needs a change, it’s not really good looking, nbg should follow designs like revoluts or the new eurobank design. Nbg is the biggest bank in Greece yet the app is the worst of all I have tried and seen. We need more customization and personalization, a home screen that provides us with everything we are looking for at one glance: our balance from all accounts, our monthly spendings, our latest transactions,our card and chosen friends from contact to transfer money via selected method like iris. Thank you for providing a stable app but you need to work on design and what pleases the customers visually
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