Quality app👍🏿👍🏿
Easy to use ⭐️⭐️⭐️
Easy
Does Bank of everything it’s very easy to use and it’s very handy
Bill pay
Bil pay should be updated on the main page to show a subtotal of total payment going out .. so I guess the subtotal needs to be shown on the front page of the main page
Terrible
Don’t sign up for this bank, there is no actual customer support and the chat bot is useless
Mobile app
Timely processing of data. Good face recognition, a pleasure to use.
Perfect
Works as intended !!
Great app
Simple and does the things I need it to do
Lock
Update to lock card option…. Thanks
Absolutely Love
One of a kind .. best bank you can get with your money safe and customer service beyond the usual.. this is the place where you should have your account!
Not Happy with this bank
Transfers to external linked bank is WAY TOO LONG
CFO
It’s very good, and feels like what a banking app should be in 2026
I recommend!
Great service all around
Happy
Thank you!
Logs me out of my account
Every time I try to use it I am logged out of the account and can only relogin by using a laptop to fix the connection. Kinda pointless to be mobile at that point
Very good. I like them, a great bank.
I like this app. Thanks and god bless
Updates ruined app
I’m having to delete and redownload the app once a week, when I try to log in it just loads endlessly. This was never an issue until 3-4 months ago they dropped a big update and now I can’t see my checking account 50% of the time, very frustrating.
Online Banking at its finest!
I LOVE IT!
Great
Little to no issues and all resolved quickly, it’s a great app
Surprisingly, good bank
Everything about the app is great with the exception of occasionally it will load very slow or not at all when I tap on it. Other than that just a great banking experience all around.
Awesome bank!
I live in New England (Boston) and nbkc is my Primary Bank for an “Everything Account” & I also have a Money Market Savings. Great customer service and very user friendly banking website
