No Integration
Horrible app with no integrations. I have to setup separate accounts and register vehicles in both ? Can’t look at my accounts on the app so jump over to your desktop and log into the other account. Terrible! Should learn from the bank apps.
Doesn’t Work
This is the worst app I’ve ever installed. The design is hideous, it’s half broken, nothing is intuitive and it doesn’t even work! I set my HOV status an hour before a trip, confirmed it was on and I still wound up with $20 in tolls being charged to my account. What a joke.
Lowest bidder Garbage
Why do I have to create a new account when I necessarily have a Quick Pass account? And no social sign in either just stupid password and recovery requirements. The UI looks like a PowerPoint and nothing is sized right on anything bigger than an iPhone 5.
This lowest bidder scam of a contractor and the dumb state procurement officer who wrote the bid both fired.
This lowest bidder scam of a contractor and the dumb state procurement officer who wrote the bid both fired.
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If I could I’d give negative stars
It’s really that bad. Horrible UI, FaceID never works, and app constantly “forgets” passwords, requiring a password reset.
It is actually that bad. Still.
After reading all the other horrible reviews from three years ago I thought surely it must be better, but it is not.
Everything from signing up to using is clunky!For example the security questions are too long to be displayed from the drop downs and you have to guess the end of the question. Then your answers are case sensitive. The developers can’t parse a phone number to remove special characters and when you don’t, the error message is a generic “check all fields for correct data entry.” I know these are details, but this is what separates a good app from this garbage.
Everything from signing up to using is clunky!For example the security questions are too long to be displayed from the drop downs and you have to guess the end of the question. Then your answers are case sensitive. The developers can’t parse a phone number to remove special characters and when you don’t, the error message is a generic “check all fields for correct data entry.” I know these are details, but this is what separates a good app from this garbage.
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NC Quick Pass App
Don’t waste your time with this app. They claim that you can ride for free if you activate the app 15 minutes before your trip but the catch is that there must be 3 people in the the car.
Terrible app
One of the worst apps I have ever used. UI is clunky, allows you to select something and then gives an error that you aren’t allowed to do it. Doesn't have Face ID integration. No improvements in the 2 years I’ve had to use it.
Useless
Tells me I’ve tried to log in too many times, even though I only tried once. Crashes when I try to reset password.
Switching to Amazon FireEasy
Works fine for me!
Does not work
App does not work. Reset password on portal multiple times. Uninstalled and installed the app.. Just does not work and the portal does not allow you to record your trip as HOV.. :(
Garbage
Terrible app. I love typing in my password with uppercase, lowercase, numbers, and special characters while trying to drive. Then trying to drill into tiny menus just to flip the transponder to “on”. And then waiting 15 minutes for what I entered to take effect. I’ve usually made it back home to my driveway before the transponder actually turns on. Amateurs.
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Convenient
Works great, you have to register your transponder. You don’t login with your Quick Pass account data.
App is the worst!
They advertise it as a way that you can use it HOV lane without having to pay at all but the app never works you can’t even reset your password. This has happened over and over to me I deleted the app and re-entered it. It’s happened different months different years. I think they don’t support it because they really just want to charge you the tolls even if you have enough passengers
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Can you rate negative
This app is horrible. Crashes never lets you log in and my guess is so that you can not use HOV for free. What a waste of time.
Lack of ez pass app??
Why isn’t there a North Carolina easy pass app? Why isn’t there a transponder that works with all toll systems? Probably because they make most of their money on penalties and are interested in having you be able to drive anywhere in the United States and pay for a toll by transponder. It is a corrupt industry and I’m sorry to see North Carolina isn’t trying to solve problem instead of contributing to it.
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Doesn’t Work
This app is terrible. It suddenly would not take my password. I’ve been through the password reset process over and over and it still won’t accept any new password I generate using their “forgot password” process.
I would give zero stars if I could
Continuous crashes - come on, you can do better
Does not work - error select valid duration
I’ve reinstalled. Logged out and back in. But continue to get Error - select valid duration.
Does Not Allow Account Management!
You are unable to manage your transponder account, which was the main point for having the app.
Could this be any worse???
Absolutely worst app I’ve used, but this is the only choice. Logging in each time is ridiculous, says there is a fingerprint option, there’s not. When selecting times to set for your transponder the button is almost hidden. Come on guys!!! Anyone who helped create this ever use it???
