CATS-Pass

CATS-Pass

The way to pay! Anytime.

14K ratings
107 reviews
Free

Details

  • Released
  • Updated
  • August 20, 2021
  • May 21, 2026

Features

CATS-Pass screenshot #1 for iPhone
CATS-Pass screenshot #2 for iPhone
CATS-Pass screenshot #3 for iPhone
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About

This app provides a convenient mobile ticketing solution for public transit. Users can instantly purchase and use tickets directly from their smartphone, plan trips with step-by-step directions, and manage their transit passes. It offers multiple payment options and integration with other transit-related services.

Instant mobile ticket purchase
Trip planning with directions
Debit/credit card and mobile payment options
Save favorite routes and passes
Connect to other CATS apps
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What users say

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What's New in CATS

1.12.0

May 21, 2026

- Introduced the new “Live Journey” feature, allowing you to track your journey progress in real time. - Migration to a new payment service. - Implemented bug fixes and performance improvements.

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User reviews

Great app

Great application for Charlotte. Resident always stays up-to-date and they are rarely any problems.

Great

Great app!

App frequently wrong

It’s clear whatever system they use to track buses just assumes a bus is on time unless told otherwise. Buses will show as on time, then disappear off the list at the time the bus is scheduled to stop, yet the bus does not show up

Fantastic

Very easy and convinience

Cash won’t work.

Money was returned from the ticket kiosk.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to create new user accounts

Bug

Keyboard issues during sign-up process

Bug

Discrepancies between app and physical bus stop times

Bug

Requested Features

4 requests

Ability to delete payment methods

Feature

Improved bus and train schedule information

Feature

Notifications for bus arrival times

Feature

Discounted passes for seniors and disabled riders

Feature

FAQ

What does the CATS-Pass app do?

The CATS-Pass app is the official mobile ticketing application for the Charlotte Area Transit System. It allows users to conveniently purchase and use transit tickets directly from their smartphone, plan trips with step-by-step directions, and manage their transit passes.

How can I pay for tickets with CATS-Pass?

You can purchase passes instantly using a debit/credit card, Apple Pay, or Google Pay. The app also features a Cash Wallet for managing funds.

Is CATS-Pass free to use?

Yes, the CATS-Pass app itself is free to download and use. You will still need to purchase transit tickets or passes through the app to use the transit services.

What kind of trips can I plan with this app?

The app offers step-by-step travel directions, enabling you to plan your public transit journeys within the Charlotte Area Transit System. You can also save your favorite routes and pass types for quicker access.

What devices is CATS-Pass compatible with?

The description mentions integration with Apple Pay and Google Pay, suggesting compatibility with both iOS and Android smartphones. Users can download the app and use it on their mobile devices.