By far the best transportation app I’ve ever used.
The ease of Charlotte Public transportation and the app give me hope for the future of public transportation across the country.
Fix
My QR code hasn't worked for months
Great
Amazing
CATS is pretty terrible.
Born and raised in the Queen City since 1996. Used to loved using the public transportation when I was a bit younger, but now they don’t seem to stand up for any positive change for the community that relies on public transportation. I have never seen people more unprofessional in my life to be quite fair. I get that drivers are just trying to work their 9-5 at this point, but what happend to people who work with the public having good morals and integrity. What’s even more sad is to watch our people treat our own like we are nothing. I understand people in the city are not easy to deal with, but that goes back to CATS lack of training for their employees pertaining to dealing with people in the public. I’ve been using CATS many years and I’m finally glad that I recently was able to switch to a new job location and I no longer have to use CATS anymore.
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QR code
The QR code never gets downloaded. I got an iphone 13. Also credit card option does not gets saved. I hace to put the same credit card for payment all the time
