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CATS-Pass

CATS-Pass

The way to pay! Anytime.

17K ratings
135 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
August 20, 2021
Updated
September 11, 2026

Features

Developer

City of Charlotte
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Reviews summary↘︎
⭐135
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📝27+ tags
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🔄4+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 months
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About

This app provides a convenient mobile ticketing solution for public transit. Users can instantly purchase and use tickets directly from their smartphone, plan trips with step-by-step directions, and manage their transit passes. It offers multiple payment options and integration with other transit-related services.

✓Instant mobile ticket purchase
✓Trip planning with directions
✓Debit/credit card and mobile payment options
✓Save favorite routes and passes
✓Connect to other CATS apps
Show original description

What users say about CATS

Reviews of CATS are mostly positive: the Travel app is rated 4.8/5 from 17K App Store ratings. What users like most: easy to use and navigate, convenient ticket purchasing. Top complaints: occasional app crashes or bugs, restrictive device limit issues. Summarized from real user reviews.

Positive things

  • 👍Easy to use and navigate
  • 🚀Convenient ticket purchasing
  • 💡Helpful for events and concerts
  • 🚀Real-time bus tracking

Negative things

  • 🐛Occasional app crashes or bugs
  • 🔒Restrictive device limit issues
  • 🔒Difficult to manage payment methods
  • 🕰️Inaccurate bus schedule information
See all reviews

What's New in CATS

1.12.1

September 11, 2026

iOS 27 Compatibility: Fully updated to support Apple’s latest iOS 27 release, including support for the new Liquid Glass design system.

User reviews

Most RecentHighest RatedLowest Rated

Broken pass machines

Did you know if a fare machine is red where you insert the money means it is not in service? Red means it is broken!
OOldDodgerFan

Jankey app. Jankey trains.

Glitchy. Can’t identify its own stations on the map. No live tracking of trains. Trains are overcrowded with not enough intervals. No AC in the summer. Don’t feel safe on the trains.
SSoldOnTheRoad

Stop asking

Stop asking to review every time I swipe a ticket. Otherwise I have no issue. Fuctional
JJoshhue

Issues

Can only purchase one way ticket and no senior option
AA9b9c8d8e7g7

Waste of time

Waste of money and time and fare.
TTheDeafStoner
See 130 more reviews

Developer apps

QC Code
QC Code

by City of Charlotte

💼 Business

(4)

Free
Art in Transit
Art in Transit

by City of Charlotte

🗺️ Navigation

(1)

Free
CLT Airport
CLT Airport

Charlotte Douglas Int’l

✈️ Travel

(1.1K)

Free
CLT+
CLT+

City of Charlotte

🔧 Utilities

(59)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to create new user accounts

Bug

Keyboard issues during sign-up process

Bug

Discrepancies between app and physical bus stop times

Bug
✨

Requested Features

4 requests

Ability to delete payment methods

Feature

Improved bus and train schedule information

Feature

Notifications for bus arrival times

Feature

Discounted passes for seniors and disabled riders

Feature

FAQ

What does the CATS-Pass app do?

The CATS-Pass app is the official mobile ticketing application for the Charlotte Area Transit System. It allows users to conveniently purchase and use transit tickets directly from their smartphone, plan trips with step-by-step directions, and manage their transit passes.

How can I pay for tickets with CATS-Pass?

You can purchase passes instantly using a debit/credit card, Apple Pay, or Google Pay. The app also features a Cash Wallet for managing funds.

Is CATS-Pass free to use?

Yes, the CATS-Pass app itself is free to download and use. You will still need to purchase transit tickets or passes through the app to use the transit services.

What kind of trips can I plan with this app?

The app offers step-by-step travel directions, enabling you to plan your public transit journeys within the Charlotte Area Transit System. You can also save your favorite routes and pass types for quicker access.

What devices is CATS-Pass compatible with?

The description mentions integration with Apple Pay and Google Pay, suggesting compatibility with both iOS and Android smartphones. Users can download the app and use it on their mobile devices.