Bus
Cool
:/
Just as busted up and wonky as the actually CATS service.
Excellent app
Easy to use, track, search and plan the trip. I used many app in other states’ transportation app. This one I like most. Love this app.
Pay with Card
Thank you for having a 21st century access!
Works
Decent ride
Thanks!
I’m really enjoying this app! It’s so CONVENIENT— for tickets AND checking schedules!
By far the best transportation app I’ve ever used.
The ease of Charlotte Public transportation and the app give me hope for the future of public transportation across the country.
Fix
My QR code hasn't worked for months
Great
Amazing
CATS is pretty terrible.
Born and raised in the Queen City since 1996. Used to loved using the public transportation when I was a bit younger, but now they don’t seem to stand up for any positive change for the community that relies on public transportation. I have never seen people more unprofessional in my life to be quite fair. I get that drivers are just trying to work their 9-5 at this point, but what happend to people who work with the public having good morals and integrity. What’s even more sad is to watch our people treat our own like we are nothing. I understand people in the city are not easy to deal with, but that goes back to CATS lack of training for their employees pertaining to dealing with people in the public. I’ve been using CATS many years and I’m finally glad that I recently was able to switch to a new job location and I no longer have to use CATS anymore.
Show more
QR code
The QR code never gets downloaded. I got an iphone 13. Also credit card option does not gets saved. I hace to put the same credit card for payment all the time
Ticket purchase missing
I put the ticket in this app using my debit card. My bank statement transaction show the purchase for the app did not show the purchase. I had to take screenshots proving this and put in a work ticket and saw the app but had no results for Customer.
A little complicated
Make it more straight forward
Driver
Nicole was our train driver. She was the best. Very friendly and helpful
Locator!!
The locator is off so I don’t know where the stop is, like it doesn’t punt the right way or show exactly where you’re at
Great app
Great application for Charlotte. Resident always stays up-to-date and they are rarely any problems.
Great
Great app!
App frequently wrong
It’s clear whatever system they use to track buses just assumes a bus is on time unless told otherwise. Buses will show as on time, then disappear off the list at the time the bus is scheduled to stop, yet the bus does not show up
Fantastic
Very easy and convinience
Cash won’t work.
Money was returned from the ticket kiosk.
