Bad business
Booked my cruise for $30 then got email saying I owed balance to complete transaction. Called customer service and they would not give me for my price. They said it was a glitch .I also could not use my Avelo cash money.Avelo is getting terrible at their customer service practices
I like the airline but…
Their app needs work. Please contact me if you’re interested in some legit feedback.
App
Terrible app
Unaccommodating
A family member died unexpectedly and I had to change my flight. I sadly didn’t pay for Avelo flex so they were no help to any extent. I called customer service 4 times and waited over 6 hours in total just to never talk to a person. For the one way flight I had to reschedule cost the same as the 2way flight I originally scheduled. This experience has just been frustrating.
Show more
Two prices
There was one price when I went to reserve through an email and a higher price when I went through my account.
I saw no way to put in 1776 code on my account.
This is the second time in a month I’ve had a bad experience with your pricing.
I saw no way to put in 1776 code on my account.
This is the second time in a month I’ve had a bad experience with your pricing.






