Scam
I purchased membership bc my son flys frequently from college. They now say since membership under my name he can’t get discount without me on reservation either. He flew with discount before.
Ssamtgemansaysno
Paid but Avelo Plus not given
Two days ago I purchased Avelo Plus to save $90 on a trip. I did not receive this from Avelo though the Bank told me they should have received payment. I tried calling the airline for 9 hours only to get a recording of how busy they are-no call back. I tried emailing customer support-no reply. If I wanted to save on a coupon the tickets had to be purchased by today. I am very unhappy with this service. I was afraid to purchased Avelo Plus a second time when making the reservation because I would be paying twice and not sure I would get reimbursed. Poor business tactics in my opinion.
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MMomtabs
You guys are the worst to trip with
Never again
Ccarolannq
Absolute trash.
You get ONE chance to download all your boarding passes. Get a phone call? So sorry… go to the airport wait in line. Have to close the app? Screw you… call Avelo and you’ll be 352nd in line. Literally. 27 hours estimated wait time. What?! JUST GIVE US THE BOARDING PASS. If you ask for it via email now you get a broken link to a beta site that doesn’t exist. Absolute trash app from a trash airline.
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BBenMcMahon
Boarding pass issues
There are multiplications where the Avelo app Has had issues generating a boarding pass. In the past, I’ve had to go to the counter to get a paper boarding pass. If they could get this worked out, it would make it much better and a lot less frustrating on the check-in process.
DNDan in Nashville
