Paying w Points
App no longer allows for combination payment of cash + points on iPhone. It’s one or other. Why was this functionality changed? Need to use website for booking if you want that option.
Nonfunctional app
I have tried twice to buy a flight and have not been able to because the app layout is broken. It seems JetBlue does not want my business
App Slows Entire Phone
Since the most recent update this app has slowed my phone whenever there’s a Live Activity from it. I don’t know why, but I know this app is the cause and it’s very disappointing from an airline that I’ve rarely had issues with.
I keep having to reboot my phone to do anything with it!
I keep having to reboot my phone to do anything with it!
Unprepared for iOS 27
There is no way to turn on notifications manually if they weren't already turned on in iOS 27. This issue persists, even when uninstalling and reinstalling the app. I believe the app needs to trigger a push notification for iOS to ask the user to confirm them… Otherwise there's no way to do it manually. Fail, JetBlue devs.
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Do not use it to book
Do not use it to book your tickets on this airline, you will waste hours and then you will get to the end and it will glitch. For such a good airline, it’s amazing how bad they’ve invested in this app. I would fire the team and start over
