JetBlue vs NYC Ferry
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
JetBlue
Book, manage, and check in for your flights with ease. Access boarding passes, update itineraries, and get real-time flight information. Connect with customer service and explore inflight options.
- Book flights
- Manage trips
- Access boarding passes
- Real-time flight status
- Live chat support
- Inflight entertainment options
- TrueBlue points tracking
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Your trip runs smoother in the JetBlue app. Book fares, track flights in real time, check in and manage every part of your trip—from planning to landing. Day of travel, made easy. Get key trip details at a glance, including your mobile boarding pass, gate changes, boarding times and real-time flight status. Manage your trips. Update your seat, add extras or make changes to your itinerary in just a few taps. Keep upcoming and past trips organized in My Trips. Track your bags, stress-free. Follow your bags from check-in to carousel for peace of mind. Chat with us. Get answers and connect with a JetBlue crewmember right from the app. Inflight experience. Browse snacks, drinks and inflight entertainment options before you fly. Book in minutes. Search, book and manage flights in just a few taps. Book hotels, vacation rentals, car rentals and airport transportation—all from the app. My TrueBlue. Sign in to track your TrueBlue® points, view your Travel Bank balance (if applicable), request points for past trips and manage personalized experiences. Live Activities & more. See real-time flight updates, boarding alerts and trip info on your lock screen. Access flight trackers, airport maps and more helpful tools along the way. Download the JetBlue app and travel smarter—from takeoff to touchdown.
NYC Ferry
This app offers a comfortable and enjoyable way to commute and explore New York City. It provides paperless ticketing, live scheduling with real-time updates, and a trip planner to discover new routes. Receive personalized notifications and consider an unlimited pass for frequent travel.
- Paperless ticketing
- Live scheduling
- Real-time updates
- End-to-end trip planner
- Push notifications
- 30-day Unlimited Pass
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Commuting made comfortable with NYC Ferry. Come see just how easy (and enjoyable) your journey can be. Here are 5 great things you can expect from the NYC Ferry app: Help NYC “go green” with paperless ticketing! Buy and use tickets directly from your phone. Take the stress out of your commute with live scheduling and real-time updates. Get ready for an adventure! Explore NYC with our end-to-end trip planner. Stay ahead of the game with push notifications for the routes that matter to YOU. Love to ride? Take advantage of our 30-day Unlimited Pass! Available in-app only. NYC Ferry (operated by Hornblower) proudly serves New Yorkers in Manhattan, Brooklyn, Queens and The Bronx along the East River. Our state-of-the-art vessels offer you a better commuting experience—all for the same price as a subway ride!
Screenshots
Verdict
JetBlue and NYC Ferry both sit at 4.9 stars, but that hides the real split: 59% of NYC Ferry's written reviews are positive against 20% of JetBlue's. NYC Ferry also leads on ads (none vs shown) and iOS requirement (13.0 vs 18.0). JetBlue's advantage is monetization model (free vs free with in-app purchases) and update cadence (every 2 weeks vs every 6 weeks). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for JetBlue against 4.9 for NYC Ferry. That said, the two scores are not equally well evidenced: JetBlue has 1.5M ratings behind it against 55K, so its average is the more settled of the two. Written reviews are what separate them: 20% of JetBlue's written reviews are positive against 59% of NYC Ferry's.
JetBlue ships an update every 2 weeks, NYC Ferry every 6 weeks. Both last shipped on October 23, 2026.
| Parameter | JetBlue | NYC Ferry |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (1.5M ratings) | 4.9 (55K ratings) — better |
| Positive reviews | 20.2% of reviews | 58.7% of reviews — better |
| Number of ratings | 1.5M — better | 55K |
| Update frequency | Every 2 weeks — better | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #25 — better | #205 |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 148 MB | 121 MB |
| Age rating | 4+ | 4+ |
| Developer | JetBlue Airways | Hornblower Cruises & Events |
Customer experience
JetBlue
NYC Ferry
User reviews
JetBlue
From 1.5M App Store ratingsWhat we love
- 🚀 Great up to the minute information
- 🚀 Seamless check-in and boarding
- 👍 Friendly and helpful staff
- 👍 Comfortable flights
- 👍 Reliable service
Room to improve
- 🐛 Buggy and unreliable app
- 🐛 Difficult to manage reservations
- 🐛 Poor customer service
- 🐛 Frequent flight delays and cancellations
- 🐛 Inconsistent policies around pets
NYC Ferry
From 55K App Store ratingsWhat we love
- 🚀 Efficient and convenient
- 🚢 Great ferry experience
- 👍 User-friendly app
- 💰 Affordable transportation
- 🌉 Beautiful views and scenery
Room to improve
- 🐛 Crashes and glitches
- ⏱️ Unreliable and late schedules
- 💳 Payment issues and overcharging
- 🗺️ Confusing navigation and trip planning
- 🚫 Lack of customer support
Bugs and requests
JetBlue
Reported bugs
4 issues- App crashes and freezes
- Inability to check-in or access boarding passes
- Incorrect flight information displayed
- Payment and booking issues
Requested features
4 requests- Ability to easily change seats and reservations
- Better in-app notifications and updates
- Improved user interface and navigation
- Integration with other travel apps and services
NYC Ferry
Reported bugs
5 issues- App freezing and crashing
- Inaccurate schedules and route information
- Payment processing errors
- Compatibility issues with newer devices
- Login and account management problems
Requested features
5 requests- Improved trip planning and route optimization
- Real-time service updates and delay notifications
- Ability to change account information
- More ferry routes and increased frequency
- Better integration with other transportation apps
In-app purchases
JetBlue
No in-app purchases
NYC Ferry
No in-app purchases
