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MBTA mTicket

MBTA mTicket

by Massachusetts Bay Transportation Authority

657 ratings
124 reviews
#114 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

Released
November 12, 2012
Updated
August 3, 2026

Features

Developer

Massachusetts Bay Transportation Authority
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❓5 answered
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About

Purchase Commuter Rail and Ferry tickets instantly from your smartphone. This app acts as a mobile ticket office, allowing you to buy single, round-trip, and 10-ride tickets securely. Your phone becomes your ticket, and purchased tickets are stored within the app for easy access and transfer.

✓Secure ticket purchasing
✓Smartphone as ticket
✓Ticket transferability
✓View schedules and alerts
✓Purchase 10-ride tickets
Show original description

What users say about MBTA mTicket

Reviews of MBTA mTicket are mostly negative: the Travel app is rated 2.6/5 from 657 App Store ratings. What users like most: great app and reliable, clean and simple, easy to use. Top complaints: glitchy at best, frequently crashes, buggy, payment processing issues. Summarized from real user reviews.

Positive things

  • 🚀Great app and reliable
  • 👍Clean and simple, easy to use
  • 👍Functional and works as needed
  • 🚀Intuitive and easy to use
  • 👍Works fine, no issues experienced
  • 👍Smooth and useful

Negative things

  • 🐛Glitchy at best, frequently crashes
  • 🐛Buggy, payment processing issues
  • 🐛Unreliable, app often doesn't work
  • 🐛Broken features, poor UX
  • 🐛Payments not working, app unusable
See all reviews

What's New in MBTA mTicket

7.9.6

August 3, 2026

FIFA button removed

Charts

Top Free

📈 114+2

Travel

This app rose +2 positions in Travel chart.

Last updated on October 29, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Poor app

App is about as good as the train service
JIjml hates iheart

Convoluted

Why is this app so bad, while MBTA Go is so user-friendly and useful? Why can't they fold in the purchasing capability to the go app?
Ggeoffreyalanholliday

no return policy

have fun with my 80 bucks mticket, why don’t you eat my hog while you’re at it
667evennnnnn

Overall rating of this app

4/5. Good because there’s a report section where people can report stuff happening at stations and they could even call transit police. What I don’t like is how it only works for the commuter rail.
Llhlhforme

FIFA Train Fail

I can’t purchase tickets using this app. Getting an error code SDJ_105 Please FIX
EEParena
See 119 more reviews

Developer apps

MBTA Go — Official
MBTA Go — Official

Live Transit Information

🗺️ Navigation

(152)

Free
TSTOP
TSTOP

by Massachusetts Bay Transportation Authority

📚 Education
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues, unable to create account

Bug

Tickets disappearing, money stolen

Bug

Brightness settings not resetting

Bug

Incompatible with older devices

Bug
✨

Requested Features

5 requests

Add support for Apple Wallet

Feature

Integrate with mobile wallets

Feature

Improve navigation and ticket management

Feature

Add real-time train schedule updates

Feature

Allow changing account details

Feature

FAQ

What can I do with the MBTA mTicket app?

The app allows you to securely purchase MBTA Commuter Rail and Ferry tickets, including single ride, round-trip, and 10-ride options, directly from your smartphone. It also provides access to schedules and service alerts.

How do I use my smartphone as a ticket?

Once you purchase a ticket through the app, your smartphone becomes your ticket. You can easily access your purchased tickets within the 'My Tickets' section of the app.

What happens if I lose my phone or need a new one?

The app is designed to prevent you from losing your ticket. Purchased tickets can be easily transferred to a new phone if your current one is lost or stolen, ensuring you don't have to repurchase them.

Can I check schedules and service updates with this app?

Yes, you can check Commuter Rail schedules, maps, and T-Alerts directly within the MBTA mTicket app. This allows you to stay informed about potential delays or changes to service.

Is the MBTA mTicket app free to use?

Yes, the app itself is free to download and use. You only pay for the cost of the MBTA tickets you purchase through the application.