Glitches
The app is usually functional but it will randomly log you out with little hope of getting back in. You gotta hope the drivers are nice enough to let you on or else you’re out of luck for traveling. Also will randomly eat your fare even when you’re supposed to have transfer time. It sometimes doesn’t register a day pass, which means you sometimes have to pay more than the day fee because the app doesn’t actually count the fare correctly.
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RIPTA YA OFF!
What up RIPTA? How come I gotta give you five dollars minimum on this goofy application that only works when I remember to charge my phone when you just cost two dollars for a ride. Why do you want so much money??
Why don’t you take credit card like they do in Massachusetts? It seems crazy that I gotta come up with the only kind of exact change money (no Pennie’s!) are you just going to help yourself to all the rest if the only thing I have is a $10 bill. This is crazy.
Why don’t you take credit card like they do in Massachusetts? It seems crazy that I gotta come up with the only kind of exact change money (no Pennie’s!) are you just going to help yourself to all the rest if the only thing I have is a $10 bill. This is crazy.
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Response from developer
Hello, Please reach out to our customer service team https://www.ripta.com/contact-us/. We will be happy to look into your account.
Took My Money - No Ticket
When attempting to add my debit card as a payment method, the app charged my card $1 but "failed to verify" my card information. Tried a second time, same result. I'm $2 down and unable to buy tickets because the app, which has successfully charged my card, has failed to verify that the card it *just charged* exists.
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Response from developer
Hello, Please reach out to our customer service team https://www.ripta.com/contact-us/. We will be happy to look into your account.
Trash
Whoever made this app probably had autism and forgot how apps work
Unnecessary AND bad
This app is required to pay any fares that aren’t in cash. Ok - fine….but there is already an app called transit that most metro transit systems use, heck, even this app references transit. Just let me pay through that instead of having to have yet another app to only pay for your system. Now - the paying part is the worst. Rides cost 2 bucks…can I add 2 dollars to this card? Heck no…5 is the minimum. What if I only take 1 ride? There is an “Other” button for adding value, but you can’t add less than $5. Even if I do a round trip as a visitor, you are stealing a dollar from me. Please, if you are going to allow “Other” as a value - let that value be the amount of a fare.
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