RIPTA Wave

Name: RIPTA Wave
Rating: 1.488 (250 reviews)
Author: Bytemark, Inc.

Official RIPTA Wave App

250 ratings

96 reviews

✈️ Travel

Free

Details

Released: August 31, 2020
Updated: January 12, 2021
Version: 4.026
Compatibility: iOS 10.0+
Age Rating: 4+
Monetization: free with in-app purchases
Size: 91.28MB
Devices: iPhone, iPod
Data updated: a day ago
Languages: 9

Features

Developer

Bytemark, Inc.

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Reviews summary↘︎

⭐96

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📝11+ tags

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🔄6+ apps

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❓5 answered

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📦w/o updates

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About

Purchase and manage public transit fares directly from your smartphone. Load money onto your account and use your phone as your ticket to ride, with options for one-way, day, and monthly passes. Your fare balance is always accessible and transferable.

✓Secure fare purchasing

✓Smartphone as ticket

✓Earn As You Go fare system

✓Transferable fare balance

✓One-way, Day, and Monthly passes

Show original description

What users say about RIPTA Wave

Reviews of RIPTA Wave are mostly negative: the Travel app is rated 1.5/5 from 250 App Store ratings. What users like most: convenient contactless payment option, ride-to-earn feature allows flexible payment. Top complaints: frequent app crashes and freezing, minimum $5-$6 charge requirement (fare is only $2). Summarized from real user reviews.

Positive things

✅Convenient contactless payment option
🎯Ride-to-earn feature allows flexible payment
📱No need to carry physical cards
🎨Aesthetically pleasing interface design
⚙️Auto-purchase functionality available

Negative things

🐛Frequent app crashes and freezing
💸Minimum $5-$6 charge requirement (fare is only $2)
🔐Constant login and authentication issues
💰Money disappears or fails to load on virtual cards
❌QR code scanner doesn't work reliably
🚫Random logout without warning
⚠️Charges debit card but fails to verify payment
🔄Multiple virtual cards created unintentionally
📵App unavailable for Samsung users
🚌Bus drivers unprepared to handle app failures
🆘Poor customer service and support response
💳Credit card payment not accepted
🔗Funds inaccessible after phone changes
📊Balance discrepancies and calculation errors
🎫Day passes and transfers don't register correctly

See all reviews

What's New in RIPTA Wave

4.026

January 12, 2021

New manage fare medium features Language support for Italian, French, Lao and Khmer

User reviews

Most Recent Highest Rated Lowest Rated

RI is a place where the poor and elderly are tormented

What a waste of time. Can’t even log in to it. Pathetic.

MMikebenway

a month ago

Terrible App

Lots you out after an hour. Login takes 60 seconds. QR codes does not work on bus.

JJoshInBoston

2 months ago

Terrible app

This app is so confusing I bought a day pass and it was unclear how to use it. Even the bus driver didn’t know.

AAkf64

2 months ago

Awful

Glitches out and says network connectivity is needed to sign in even when I have full bars or am connected to wifi.

JJVview

3 months ago

Please test with iPhone iOS. Credit card entry broken.

This app is terrible. I can’t enter my credit card details without getting “Unable …”.

Most apps are really well integrated with Apple Wallet. This app has manual data entry. The credit card verification also appears flawed given the number of cards it rejected.

Please please please improve your iOS code and integrate it with Apple Wallet or just use the Tap to Travel system most transit systems use.

Come on Rhode Island !!

RGRick G

4 months ago

See 91 more reviews

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User experience

🐞

Reported Bugs

16 issues

App crashes on startup and during payment

Bug

QR code scanner fails to read barcodes

Bug

✨

Requested Features

11 requests

Integration with Apple Wallet and Apple Pay

Feature

Support for Samsung devices

Feature

FAQ

What is the RIPTA Wave app?

The RIPTA Wave app allows you to securely purchase and manage your public transit fares for RIPTA services. You can load money onto your Wave account and use your smartphone as your ticket to ride, eliminating the need for physical passes.

How do I purchase fares with the app?

To purchase fares, you will enter your payment card information into the app to load money onto your Wave account. Once loaded, your smartphone acts as your ticket, and you can scan it under the validator when boarding the bus.

What types of passes can I buy?

The app offers one-way fares, Day Passes, and Monthly Passes for use on all RIPTA services. Additionally, the 'Earn As You Go' feature means you get closer to earning a Day or Monthly Pass with each ride, without needing to purchase them upfront.

What happens if I lose my phone?

You never have to worry about losing your fare product. Once money is loaded into your Wave account, it is always available. If you need to replace your phone, your balance and passes can be easily transferred to a new device.

Is the app free to use?

The app itself is free to download and use. You will incur costs when purchasing fares or passes through the app, which are then loaded onto your Wave account for transit use.

RIPTA Wave

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Features

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About

What users say about RIPTA Wave

Positive things

Negative things

What's New in RIPTA Wave

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User reviews

RI is a place where the poor and elderly are tormented

Terrible App

Terrible app

Awful

Please test with iPhone iOS. Credit card entry broken.

Alternatives

Developer apps

User experience

Reported Bugs

Requested Features

FAQ

What is the RIPTA Wave app?

How do I purchase fares with the app?

What types of passes can I buy?

What happens if I lose my phone?

Is the app free to use?

Alternatives