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CharmPass

CharmPass

by Maryland Transit Administration

31K ratings
153 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • September 27, 2018
  • August 1, 2026

Features

Developer

Maryland Transit Administration
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CharmPass screenshot #1 for iPhone
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CharmPass screenshot #5 for iPhone
iphone
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Reviews summary↘︎
⭐153
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 months
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Purchase and use transit fares instantly from your phone. Securely register payment methods and buy tickets for local services, trains, and buses. Avoid paper tickets, cash, and ticket machines.

✓Instant fare purchase
✓No paper tickets
✓Multiple transit options
✓Secure payment options
✓Group fare purchase
✓Offline ticket activation
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What users say

Summarized from real user reviews of CharmPass. Based on 31K reviews and a 4.9/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient and easy to use
  • 👍Seamless integration with payment methods
  • 🚀Faster boarding process
  • 🚀Efficient for commuting
  • 👍Eco-friendly and paperless
  • 👍Helpful customer service

Negative things

  • 🐛App crashes and login issues
  • 🐛Tickets not always working as expected
  • 🐛Ticket expiration issues
  • 🐛Lack of offline functionality
  • 🐛Inconsistent bus driver interactions
See all reviews
+1

What's New in CharmPass

3.21.8003

August 1, 2026

- New ticket UI

User reviews

Most RecentHighest RatedLowest Rated

Getting a new phone and this sucks

Cannot access my tickets at all!!!
AbreuD77AbreuD77

Great!

Great, easy to navigate.
SELTDLASELTDLA

CharmPass

Quick & easy so convenient. I love the MTA!
Panda0812719Panda0812719

Quick to charge card, no support after.

So I downloaded and installed this app for a quick trip to DC. I accidentally clicked the outgoing ticket and it activated it with no way to deactivate it. Call the support number, sent an email, snd no one got back to me. So it seems I would have to buy another ticket. It was only 13 bucks but still, it’s not right. Deleting it from my phone now.
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anarieranarier

Terrible app

There’s an unknown error that’s not letting me access the app.
Alex21124Alex21124
See 148 more reviews

Developer apps

Mobility All Access
Mobility All Access

Book+Schedule+Monitor+Trips

✈️ Travel

(44)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Tickets disappearing from the app

Bug

Tickets not activating properly

Bug

Compatibility issues with newer devices

Bug

Unreliable location tracking

Bug
✨

Requested Features

5 requests

Loyalty program or incentives

Feature

Improved ticket management and refund options

Feature

Real-time transit updates and alerts

Feature

Apple Watch integration

Feature

Better offline support

Feature

FAQ

What is CharmPass?

CharmPass is a mobile application that allows users to purchase and use transit fares directly on their smartphones. It eliminates the need for paper tickets, cash, or visiting ticket machines, offering a convenient way to manage travel.

What types of fares can I buy with CharmPass?

You can purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets through the CharmPass app. It consolidates various transit options into a single platform for easy access.

How do I pay for fares?

You can securely register your debit/credit card or PayPal account within the app to purchase fares. The system is designed to be secure for all transactions.

Do I need an internet connection to use my tickets?

A cellular network or wireless internet connection is required to purchase tickets. However, once purchased, you can activate your tickets offline, allowing you to use them without an active internet connection.

What happens if my phone battery dies?

Similar to paper tickets, users are responsible for ensuring they have a valid fare at all times. It is recommended to monitor your phone's battery level to avoid issues when boarding or during your journey.