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CharmPass

CharmPass

by Maryland Transit Administration

33K ratings
165 reviews
🔧 Utilities
✈️ Travel
Free

Details

Released
September 27, 2018
Updated
October 23, 2026

Features

Developer

Maryland Transit Administration
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Reviews summary↘︎
⭐165
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🔄6+ apps
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❓5 answered
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About

Purchase and use transit fares instantly from your phone. Securely register payment methods and buy tickets for local services, trains, and buses. Avoid paper tickets, cash, and ticket machines.

✓Instant fare purchase
✓No paper tickets
✓Multiple transit options
✓Secure payment options
✓Group fare purchase
✓Offline ticket activation
Show original description

What users say about CharmPass

Reviews of CharmPass are mostly positive: the Travel app is rated 4.9/5 from 33K App Store ratings. What users like most: convenient and easy to use, seamless integration with payment methods. Top complaints: app crashes and login issues, tickets not always working as expected. Summarized from real user reviews.

Positive things

  • 🚀Convenient and easy to use
  • 👍Seamless integration with payment methods
  • 🚀Faster boarding process
  • 🚀Efficient for commuting
  • 👍Eco-friendly and paperless
  • 👍Helpful customer service

Negative things

  • 🐛App crashes and login issues
  • 🐛Tickets not always working as expected
  • 🐛Ticket expiration issues
  • 🐛Lack of offline functionality
  • 🐛Inconsistent bus driver interactions
See all reviews
+1

What's New in CharmPass

3.21.8006

October 23, 2026

- Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

TOTALLY UNUSABLE DUE TO REPEATED GLITCH AND ERRORS

Had error for both sign in and create account, tried uninstalling and relaunching the app but didn’t work at all
NNYC199

Alwyn Joseph Haynes

Thank you all. Imma vote for better=.
JJuggitto827

Useful for everyone

Either you are visiting Washington DC or a resident at the DMV area, this app will help you with all your Marc tickets every time.
You can even buy your tickets once on board of the train
RRC-Mx

Charm pass

Very great and fast way to pay my fare
Ttnbbrothadee

Works like a charm

Simple and easy to use. I always purchase a few extra tickets, which make them even easier to access, especially when I’m traveling with a group
HHerguleez
See 160 more reviews

Developer apps

Mobility All Access
Mobility All Access

Book+Schedule+Monitor+Trips

✈️ Travel

(46)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Tickets disappearing from the app

Bug

Tickets not activating properly

Bug

Compatibility issues with newer devices

Bug

Unreliable location tracking

Bug
✨

Requested Features

5 requests

Loyalty program or incentives

Feature

Improved ticket management and refund options

Feature

Real-time transit updates and alerts

Feature

Apple Watch integration

Feature

Better offline support

Feature

FAQ

What is CharmPass?

CharmPass is a mobile application that allows users to purchase and use transit fares directly on their smartphones. It eliminates the need for paper tickets, cash, or visiting ticket machines, offering a convenient way to manage travel.

What types of fares can I buy with CharmPass?

You can purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets through the CharmPass app. It consolidates various transit options into a single platform for easy access.

How do I pay for fares?

You can securely register your debit/credit card or PayPal account within the app to purchase fares. The system is designed to be secure for all transactions.

Do I need an internet connection to use my tickets?

A cellular network or wireless internet connection is required to purchase tickets. However, once purchased, you can activate your tickets offline, allowing you to use them without an active internet connection.

What happens if my phone battery dies?

Similar to paper tickets, users are responsible for ensuring they have a valid fare at all times. It is recommended to monitor your phone's battery level to avoid issues when boarding or during your journey.