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CharmPass

CharmPass

by Maryland Transit Administration

31K ratings
157 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • September 27, 2018
  • August 1, 2026

Features

Developer

Maryland Transit Administration
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Reviews summary↘︎
⭐157
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦~ in 2 months
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About

Purchase and use transit fares instantly from your phone. Securely register payment methods and buy tickets for local services, trains, and buses. Avoid paper tickets, cash, and ticket machines.

✓Instant fare purchase
✓No paper tickets
✓Multiple transit options
✓Secure payment options
✓Group fare purchase
✓Offline ticket activation
Show original description

What users say

Summarized from real user reviews of CharmPass. Based on 31K reviews and a 4.9/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient and easy to use
  • 👍Seamless integration with payment methods
  • 🚀Faster boarding process
  • 🚀Efficient for commuting
  • 👍Eco-friendly and paperless
  • 👍Helpful customer service

Negative things

  • 🐛App crashes and login issues
  • 🐛Tickets not always working as expected
  • 🐛Ticket expiration issues
  • 🐛Lack of offline functionality
  • 🐛Inconsistent bus driver interactions
See all reviews

What's New in CharmPass

3.21.8003

August 1, 2026

- New ticket UI

User reviews

Most RecentHighest RatedLowest Rated

Worst app in the world dating a new developer

This app does not allow me to schedule a date in advance and then pay in advance. How stupid is that?! That was not a question that was a remark …What’s up with that? People need to grow a brain these days.

Joshua Lewis
Josh B. LewisJosh B. Lewis

Excellent and convenient!

I travel back and forth between Baltimore and Washington every day, prices are consistent and trains are always on time.
Leslo897 📓Leslo897 📓

Keeps freezing!!

I’m tired of purchasing passes just for me to open the app at the fair box for the app to freeze while I’m in the subway with no signal. Especially when I can see my tickets and know once I exit out the window I’ll be left without a ticket all together. Fix bug please
JenfjfuevehJenfjfueveh

Broken app

Brought two tickets and they would not show up. Please fix this.
hshebshsndhshebshsnd

Getting a new phone and this sucks

Cannot access my tickets at all!!!
AbreuD77AbreuD77
See 152 more reviews

Developer apps

Mobility All Access
Mobility All Access

Book+Schedule+Monitor+Trips

✈️ Travel

(44)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Tickets disappearing from the app

Bug

Tickets not activating properly

Bug

Compatibility issues with newer devices

Bug

Unreliable location tracking

Bug
✨

Requested Features

5 requests

Loyalty program or incentives

Feature

Improved ticket management and refund options

Feature

Real-time transit updates and alerts

Feature

Apple Watch integration

Feature

Better offline support

Feature

FAQ

What is CharmPass?

CharmPass is a mobile application that allows users to purchase and use transit fares directly on their smartphones. It eliminates the need for paper tickets, cash, or visiting ticket machines, offering a convenient way to manage travel.

What types of fares can I buy with CharmPass?

You can purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets through the CharmPass app. It consolidates various transit options into a single platform for easy access.

How do I pay for fares?

You can securely register your debit/credit card or PayPal account within the app to purchase fares. The system is designed to be secure for all transactions.

Do I need an internet connection to use my tickets?

A cellular network or wireless internet connection is required to purchase tickets. However, once purchased, you can activate your tickets offline, allowing you to use them without an active internet connection.

What happens if my phone battery dies?

Similar to paper tickets, users are responsible for ensuring they have a valid fare at all times. It is recommended to monitor your phone's battery level to avoid issues when boarding or during your journey.