Terrible doesn’t work
I have a MetroCard in the app that I can use to ride the train. When I try to add value to the card, it gives me an error. Troubleshooting is pointless.
Don’t fall for it - just pay with your card
The DC metro refers everyone to their app, but it’s glitchy, there’s no customer service. Nothing works. Even trying to call their so called customer service doesn’t work. All you receive is a recording that they are closed. The help link doesn’t do anything. Worst mistake ever was downloading this virus to my phone. If I could give it negative stars, I would.
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Clown show extraordinaire
What an absolute joke of an app. I only leave reviews if something is so extraordinarily bad that I have to take time out of my busy day to rate the application.
The create account process requiring three security questions?!?!
I am at loss for words
The create account process requiring three security questions?!?!
I am at loss for words
This app sucks
This app does not work. I hate it.
Will randomly cancel your card mid trip
Card added to Apple wallet no problem. Card let me scan into a trip, then would not let me scan out, suddenly said card inactive cannot be used. Then had to create a new card and add to wallet, but at that point you still can’t scan out because it thinks you never scanned in. Also fun to try to set up a new card while having no service in the metro station, and very very poor public metro WiFi.
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