Pure Garbage
Spending half an hour trying to form an account and paying for a ticket is ridiculous.
I would say that the app so clunky and ugly it looks like a sugared up grade schooler created it with dull crayons … but I don’t want to insult the grade schoolers who could do a better job than this.
I would say that the app so clunky and ugly it looks like a sugared up grade schooler created it with dull crayons … but I don’t want to insult the grade schoolers who could do a better job than this.
Screen time out is annoying
So, the normal process is that you activate a ticket on the platform and then show the ticket when asked about 10 minutes later. The issue is the app has a timeout that is just about that time frame and you have to normally go back to the tickets tab and click show ticket again. The ticket is valid for two hours so the time out should be at least two hours or should match the validation. It’s also a security concern that the app ask for camera access but nothing in the process requires camera access
Show more
Decent on phone, tablet a different story
Constantly crashes on my iPad. Ticketing works well on my phone, but I can’t check schedules or train status on my iPad even after reinstalling it. Worthless, so I removed it
Difficulty in poor signal areas
The app seems to require an internet connection to display a ticket. These tickets should be stored on the phone. The conductors on the Manassas line have a habit of asking for tickets when the train is at a dead stop in a cell signal dead zone before Alexandria
makes the process easy but it could be better
The app opens the camera but they have not yet implemented QR codes on the trains to register your seat. So, it’s a bit cart before the horse. The app’s trains status does not remember the last station or even my favorite stations (I only use two of the 19). Otherwise, I’m a big fan of both the app and the VRE!
Show more
