Getting a new phone and this sucks
Cannot access my tickets at all!!!
Great!
Great, easy to navigate.
CharmPass
Quick & easy so convenient. I love the MTA!
Quick to charge card, no support after.
So I downloaded and installed this app for a quick trip to DC. I accidentally clicked the outgoing ticket and it activated it with no way to deactivate it. Call the support number, sent an email, snd no one got back to me. So it seems I would have to buy another ticket. It was only 13 bucks but still, it’s not right. Deleting it from my phone now.
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Terrible app
There’s an unknown error that’s not letting me access the app.
Works 70% of the Time
Overall, it works okay as a way but is love if the MTA could join SmartTrip from WMATA. I’m a MARC commuter. MTA instructs riders to open and activate tickets as the vehicle approaches however there are regular instances when the app doesn’t open and reports an internet connection is not available despite other internet enabled apps being able to be used.
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Sucks
Glitchy and doesn’t work like everything else in Maryland
Happy Commuter😜
I’ve worked for the federal government for over 25 years. This last year I decided to commute. The Martz Commuter Bus buses are always on time. And the drivers are very professional. I wish I would’ve done this earlier. It’s always a pleasant ride two and work. I want to give a big shout out to all of the 640 drivers especially the 640 that is always on time Oxon Hill park and ride at 5:43am!!! The driver is quiet but very professional and certainly knows DC pathways/roads!
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The app!!
This is my first time catching the bus in over nine years. My coworkers told me I should download the app. I never knew this app existed. It is so easy to use and always on point with arrival times. It makes catching the bus and the train
so much easier. I think I’ll put off buying that new car for a while.😇
so much easier. I think I’ll put off buying that new car for a while.😇
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Good
This is very fast and efficient to buy ticket online
Poor screen design
It is too confusing looking at current tickets, stored tickets, past used tickets to quickly get to the ticket you need.
The best part of the MTA
This application is truly the best of part our MTA.
Can’t load app
I get stuck on the loading screen whenever I try to open the app. Tried uninstalling and reinstalling but nothing seems to work.
Misleading purchase page
After I thought I had made a purchase successfully, when I returned to the app later it brought me to the purchase page with the same cart. I assumed the purchase hadn’t gone through so purchased tickets again. Turns out the purchase did go through and now I have multiple tickets I do not need and will not be able to use.
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So considerate and community forward
Honestly taking the train was always anxiety inducing but now that the Marc has implemented student 50%off tickets I feel much better about train tickets. It’s so helpful as a college student especially in this tough economy! Ty Marc
Mindfulness
Is it any way the app can update the public when a bus was taking off line ?
No dark mode
Extreamly difficult to read without dark mode option. Stunned it does not have this.
Best app for MTA passes
Everyone work will work hard for u
Mya
Very convenient and precise timing
Tickets
I have 8 tickets saved to my app. App will not open
