The only reason I give that?
The payment part is good but could be better trying to aim the qr code to a camera. Especially when the device isn’t angled right is difficult to use. If you use on the phone that would work better. On iPhones you could create a Umo card that you could add to the wallet app. Then the rider could set it to auto scan at the terminal when you put it dear to pay for ride.
Show more
Crashed App
App not working
Can you help me?
Can you help me?
Inaccurate Lagging Directions | Feature Poor | App or Card Only
1) Directions on maps showing your position, bus movement and destination are lagging and worse still inaccurate and do not match Google Directions. Double check to be sure it doesn’t take you to the wrong stop.
2) In this day and age, the backward service limit your account to function either as an app only or as a physical card only. Signing up for one invalidates the other. There are situations when i may not have my phone with me or have run out of charge and should be able to use a card from my wallet as backup. Buses no longer accept cash. But i don’t have that option.
3) you are unable to generate and print a receipt for accounting from the feature poor and slow app that takes forever to load even with strong connection.
4) 0 customer support for end user, only corporate clients. Complaints directed at the bus transit system who use UMO results in them stating they are not behind the app.
2) In this day and age, the backward service limit your account to function either as an app only or as a physical card only. Signing up for one invalidates the other. There are situations when i may not have my phone with me or have run out of charge and should be able to use a card from my wallet as backup. Buses no longer accept cash. But i don’t have that option.
3) you are unable to generate and print a receipt for accounting from the feature poor and slow app that takes forever to load even with strong connection.
4) 0 customer support for end user, only corporate clients. Complaints directed at the bus transit system who use UMO results in them stating they are not behind the app.
Show more
Confused
So you can’t pay for other riders with the same app? How do you pay for your kids then? Why isn’t there an option to select how many riders ? What if you need to transfer? Do you select that on your first ride and it’s automatically applied so you’re not charged for two rides? Also some people don’t have smart phones and what if they lose their card? So they are just stranded because you can’t use cash? This should be optional not required.
Show more
Puuurfect
Purrfect
