Review
I accidentally put money on a different city bus company in a state i do not live in & I am not able to transfer money back to the bus routes in my district
Issues with the app
I’ve been purchasing the 30 day pass for over a year now and have rarely had any issues that I have not been able to fix in under an hour. Though recently it has been telling me that when I try to sign in it says that an internal server has occured. From what I understand it is a problem within the system but everyone else I’ve asked that also uses the app has not had this problem.
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Worst trip planner
If your trip uses more than 1 bus snd the buses don’t conveniently meet up in a timely manner Umo will tell you to take the shorter ride and then walk the difficult long part instead of suggesting you take a shorter ride and walk to catch the bus which is going to take you most of the way
Support is ridiculous! The people are kind and friendly however the tools the support staff are provided with is lacking
Support is ridiculous! The people are kind and friendly however the tools the support staff are provided with is lacking
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Unable to login to my account through the app.
I’m unable to login to my account through the app, but I am able to through the website!
Best Transit App
Very quick and easiest UI ever for a transit related app.
