App works great!
5 Stars and it looks like most agree with me. This app is reliable and adds convenience to my bus commute every day. It’s easy to use to pay my bus fare and I don’t have to pay extra to see when my bus is going to arrive like that other transit app. Are bus riders just lazy when it comes to reviews? Feels like I’m the only one taking the time.
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Response from developer
Thank you for your feedback! We think Umo is pretty awesome, too! -The Umo Team
Can’t use it to pay for more than one person
I have the app and loaded the wallet with enough money for myself and my wife. We get on the bus and i scan the app. I go to scan it again and the bus driver says you can only use it for one person. I was surprised; what’s the point of not implementing such an obvious feature to be able to use it for your family members or friends? My wife didn’t have the app and we didn’t have another form of payment so the bus driver kindly let her ride for free - but the app developers would have sooner had her stay behind I guess.
Paying for more than one passenger is an obvious feature which would make this app so much more useful for travellers who might only have a data plan on one phone for instance! Why isn’t it implemented?
Paying for more than one passenger is an obvious feature which would make this app so much more useful for travellers who might only have a data plan on one phone for instance! Why isn’t it implemented?
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Continues to under impress and screw me up
UPDATE Only use for passes as forced by transit. One area it is use twice and it’s an auto day pass. Well, I was on a trip with three buses. The first one charged, the second said transfer, the third one charged me and MY BALANCE BECAME NEGATIVE. That should be a transfer, they were all one trip and minutes between buses. Even if it was charged, it should have been an auto day pass, nope. This and many things shows UMO’s bugs, but UMO HAS NO SUPPORT for their bugs. I’ve lost money a few times for overcharging and they pass the buck to the useless transit agency.
Not much of a company. Routing is simple and basic and not useful. Trying to look at routes and a schedule, nope.
UPDATE. KEEPS LOGGING ME OUT. PHONE DOENET SAVE PASSWORD, so I can miss my bus because of this junk.
Update. I’m forced to use this app for passes. Then it is so convoluted and unintuitive and janky. Buy a day pass? No, I have a balance right there. Nope. Add a card (already have one on there). Then I can. Then I scan it and it charges me a full fare even with a pass.
Don’t trust the app, figure out details and maybe buy passes anywhere else. And phone the transit company to get full answers, the app won’t give you the real story.
I’m at the bus stop. Apple had told me the bus is coming. Umo says I have to wait and hour, then the bus pulls up in front of me. Useless. Trying the Transit app, mixed reviews there I have heard. From missed buses, no listing of buses that just drove by me, or are right in front of me. Cost me a lot of money and time when the app wouldn’t show me the bus that was coming by in 15 minutes or 4 minutes, last bus of the day. Just very unreliable. You have money in your ‘wallet’ and the bus won’t take it when you scan. I show the driver and he has no clue and he let me on free. A Bus driver also asked me about the bus that didn’t show in the app and shook his head and said grab a paper map. This app is making many functional features. Today again, app didn’t show me a certain bus that was arriving in a few minutes and I was already there 5 minutes. You can’t look at the schedule and decide yourself as they think they know better. Daily frustration. Logs you out as you get on the bus and the driver is staring at you holding up the bus. This poor app affects all riders. You would think they would figure this out. I guess BC Transit was the Guinea Pig. Hey BC Transit, get a better app/service. So much frustration and money wasted, go get the paper map!!!
Not much of a company. Routing is simple and basic and not useful. Trying to look at routes and a schedule, nope.
UPDATE. KEEPS LOGGING ME OUT. PHONE DOENET SAVE PASSWORD, so I can miss my bus because of this junk.
Update. I’m forced to use this app for passes. Then it is so convoluted and unintuitive and janky. Buy a day pass? No, I have a balance right there. Nope. Add a card (already have one on there). Then I can. Then I scan it and it charges me a full fare even with a pass.
Don’t trust the app, figure out details and maybe buy passes anywhere else. And phone the transit company to get full answers, the app won’t give you the real story.
I’m at the bus stop. Apple had told me the bus is coming. Umo says I have to wait and hour, then the bus pulls up in front of me. Useless. Trying the Transit app, mixed reviews there I have heard. From missed buses, no listing of buses that just drove by me, or are right in front of me. Cost me a lot of money and time when the app wouldn’t show me the bus that was coming by in 15 minutes or 4 minutes, last bus of the day. Just very unreliable. You have money in your ‘wallet’ and the bus won’t take it when you scan. I show the driver and he has no clue and he let me on free. A Bus driver also asked me about the bus that didn’t show in the app and shook his head and said grab a paper map. This app is making many functional features. Today again, app didn’t show me a certain bus that was arriving in a few minutes and I was already there 5 minutes. You can’t look at the schedule and decide yourself as they think they know better. Daily frustration. Logs you out as you get on the bus and the driver is staring at you holding up the bus. This poor app affects all riders. You would think they would figure this out. I guess BC Transit was the Guinea Pig. Hey BC Transit, get a better app/service. So much frustration and money wasted, go get the paper map!!!
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Works
Easy , simple , works
Hard to scan
Hard to scan
