Umo Mobility User Reviews

Customer Experience

Positive experience10.3% of reviews
Neutral6.5% of reviews
Negative experience83.1% of reviews

~ Based on 735 written reviews from the US App Store.

What users say

Is Umo Mobility Safe?

Umo Mobility appears safe based on user ratings. AppsHunter Safety Score for Umo Mobility is 92/100.

This assessment is based on 4,786 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 4,786 App Store ratings for Umo Mobility.

Is Umo Mobility Legit?

Umo Mobility appears to be a legitimate app. AppsHunter Legitimacy Score for Umo Mobility is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Crooks

All they are are crooks they logged me out of my account and when I try calling them I can’t get anyone I had to make another account using my email and then buy another bus pass I lost the money on the account with my phone number

Steals money

Didn’t use phone for like 4 days , one swipe half of balance gone . I catch 1 bus I’m back to $1.25 ….. I took screenshots and from now on b4 boarding bus I’ll screen recording esp when I add new balance

Needs work

Doesn’t tell you the time remaining on your transfers and doesn’t tell you how far you are from fare capping.

Something went wrong

“Something went wrong” that’s all I got. I kinda need the app working you know?

Good app with one little flaw

On my iPhone 15 Pro with a text size that is comfortable for me, the account balance box doesn’t expand to fit the view details and add more links, they just disappear. Hope this little bug gets fixed soon. I’m on the newest version that dropped very recently.

App has new bug

Need another update it keeps giving me an error occurred after uninstalling and reinstalling the app

App freezes on choose country

Unusable

Hasn’t worked

Hasn’t worked in a few days. Makes it inconvenient for those of us who have money on the app. Please fix this

Unable to Use

Downloaded and re-downloaded the app several times and I keep getting stuck on a blank screen and a “something went wrong” message when I’m supposed to choose a country. Not sure what to do because the help site says to contact my local transit authority, but I don’t think they would have anything to do with bugs in the app. I have the most up to date version of iOS downloaded, so not sure what the issue could be.
Show more

App doesn't work

Won't let me add money, and when deleted and reinstalled it won't even let me pick what country I'm from

Trouble registering

I am stuck on the “choose a country” screen and cannot move forward to sign up. It just has choose a country at the top and it’s a blank N.A. y blue screen for the rest. If you swipe down to refresh the page it shows “something went wrong” Please advise.

Needing help

When I open the app I can’t choose the country, if I refresh it says something went wrong, is there any way to fix this?

Not working

App won’t let me get passed the choose country page. Tried deleting and redownloading multiple times. So frustrating ugh

Wildly inaccurate

The app hallucinates the buses coming. It added in three different times that the bus was coming while I was sitting at the bus stop. It told me that the bus was twelve minutes late only for the bus to show up four minutes late. Like I do every Saturday morning, I want to take the 15 and transfer to the 54, but the app doesn’t always show the two together. The transfer point is at the Milwaukee County Transit System building. How do the bus drivers even know when and where to get on the bus?!?
Show more

New version doesn’t work!!!

Once it gets to choose country it stopped working. How is someone supposed to use something that doesn’t work!

Doesn’t work

It won’t let me get past the “choose country” screen. Useless.

App is unusable

New update cannot even get past picking a location

App isn’t working properly

Was working fine but lately I can’t add any money to my account

Buggy

I tried to sign in and my screen is stuck on the “Choose Country” portion with no options to even choose.

Not working

App is not working at all keeps saying there is a problem. Nothing but a blank screen. I don’t know what happened but it needs to be fixed cause I use this app everyday to get back and forth to work and everywhere in between