STOP FORGETTING THAT BUS ROUTES EXIST AT RANDOM
This app since forever loves to randomly forget that bus routes exist at random and will refuse to show it for periods of time, then it will remember randomly that it exists and show it. This problem makes the app extremely unreliable, and it seems that the people who make this app are too incompetent to fix it. The people that make this app also love to give a copy and paste response about how the bus times are controlled by the agency for the buses, which is a pathetic response since this app has access to the information it needs but will randomly not show it since it is a poorly made app.
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Apple Wallet Support Needed
Close, but could be infinitely better with apple wallet. Relying on people to find the app, open it, open your QR code pass, takes forever. Express transit can be used with just clicking the side of your phone and using NFC like the systems on our busses already take. LA metros system is so much better.
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Excellent
Great application
The 208!
Why is there no 145 run of the 208 go northbound???
Internal server error
Isn’t Letting me sign in. I bought a monthly pass . Next day this app isn’t allowing me to sign in. Keeps giving me internal server error after each time I enter verification code.
Won’t let me add funds
Won’t let me add funds. I’ve tried three different cards a hundred times
Dark app icon
Could you add support for iOS Dark and Tinted app icon appearances? Right now the icon doesn't change when I switch my home screen to Dark or Tinted.
Didn’t even give me my three dollars back
I bought the doual day pass but i had to add 15$ to my account im not mad but like where did it go😭🤦♂️
Service
Very easy and helpful to use, payment, maps.
Not User Friendly
Very hard to ding your route to a destination. Calgary’s transit app is so much better. c Transit should take a look at their system/app.
Stopped working
They stopped working right before our trip and it’s not even that they stopped working. They don’t accept valid codes even when I make a new one, even when I generate a new one with regards to my special discount for being a college student and the whole thing specifically stopped working. They sent me an email saying your code no longer works for no apparent reason I tried to put in the new code I followed called their support and their support line just ends and they don’t call you back like they themselves just cancel your call. They don’t have a single human working in their support line. It is terrible. I have no other way of reaching out to them no other way of fixing this. Terribly unreliable and frustrating
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disappointed
this app used to be good but is it's trash. It doesn't show real time info and only one bus line. I tried everything but nothing fixes it. absolute junk
Usage of pass
I dunno why my pass takes so long to the seen by the scanner. Pls fix that
Sneaky
I’m going to start with the positive. It’s really easy and convenient. Now to the cons. If you ride the bis multiple times a day you get an all day pass. However they charge the same price for individual rides. An all day pass is supposed to be less, and it’s not. Which is bothersome when I pay to ride the bus every single time I get on, and I see so many people say they have no money. The bus service wouldn’t have trouble if they paid to begin with. Yet they raised the price on those that do. Then there’s the part where I can’t pay for a second rider. I obviously don’t have a car. My friend was here visiting from NY and I had to pay for every single bus she rode because I couldn’t get a transfer, and I couldn’t get a double scan. So moms who have older kids without phones. You’re screwed.
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Awesome
Puurfect for me
The only reason I give that?
The payment part is good but could be better trying to aim the qr code to a camera. Especially when the device isn’t angled right is difficult to use. If you use on the phone that would work better. On iPhones you could create a Umo card that you could add to the wallet app. Then the rider could set it to auto scan at the terminal when you put it dear to pay for ride.
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Crashed App
App not working
Can you help me?
Can you help me?
Inaccurate Lagging Directions | Feature Poor | App or Card Only
1) Directions on maps showing your position, bus movement and destination are lagging and worse still inaccurate and do not match Google Directions. Double check to be sure it doesn’t take you to the wrong stop.
2) In this day and age, the backward service limit your account to function either as an app only or as a physical card only. Signing up for one invalidates the other. There are situations when i may not have my phone with me or have run out of charge and should be able to use a card from my wallet as backup. Buses no longer accept cash. But i don’t have that option.
3) you are unable to generate and print a receipt for accounting from the feature poor and slow app that takes forever to load even with strong connection.
4) 0 customer support for end user, only corporate clients. Complaints directed at the bus transit system who use UMO results in them stating they are not behind the app.
2) In this day and age, the backward service limit your account to function either as an app only or as a physical card only. Signing up for one invalidates the other. There are situations when i may not have my phone with me or have run out of charge and should be able to use a card from my wallet as backup. Buses no longer accept cash. But i don’t have that option.
3) you are unable to generate and print a receipt for accounting from the feature poor and slow app that takes forever to load even with strong connection.
4) 0 customer support for end user, only corporate clients. Complaints directed at the bus transit system who use UMO results in them stating they are not behind the app.
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Confused
So you can’t pay for other riders with the same app? How do you pay for your kids then? Why isn’t there an option to select how many riders ? What if you need to transfer? Do you select that on your first ride and it’s automatically applied so you’re not charged for two rides? Also some people don’t have smart phones and what if they lose their card? So they are just stranded because you can’t use cash? This should be optional not required.
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Puuurfect
Purrfect
