Umo Mobility User Reviews
Customer Experience
~ Based on 739 written reviews from the US App Store.
What users say
Summarized from real user reviews of Umo Mobility. Based on 4.8K reviews and a 4.6/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Easy to use
- 👍Convenient for commuting
- 🚀Straightforward payment process
Negative things
- 🐛Inaccurate bus arrival times
- 🔍Difficult to navigate and find information
- 🔍Confusing user interface
- 🐛App crashes and glitches
- 🔍Lack of real-time bus tracking
Is Umo Mobility Safe?
Umo Mobility appears safe based on user ratings. AppsHunter Safety Score for Umo Mobility is 92/100.
This assessment is based on 4,786 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 4,786 App Store ratings for Umo Mobility.
Is Umo Mobility Legit?
Umo Mobility appears to be a legitimate app. AppsHunter Legitimacy Score for Umo Mobility is 88/100.
Based on 88 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app since forever loves to randomly forget that bus routes exist at random and will refuse to show it for periods of time, then it will remember randomly that it exists and show it. This problem makes the app extremely unreliable, and it seems that the people who make this app are too incompetent to fix it. The people that make this app also love to give a copy and paste response about how the bus times are controlled by the agency for the buses, which is a pathetic response since this app has access to the information it needs but will randomly not show it since it is a poorly made app.
Show more
The biggest advantage for me using Umo is the life tracking. I can watch basically the two buses that cover each route at any given time. That enables me to know exactly when the bus arrives so I don’t miss it and if it’s slightly late, I don’t become frustrated. I also can load money and buy daily or monthly passes and use my phone to scan the fair.. That can be difficult at times depending on how the scanner/machine on the bus is angled.. Too much sun can’t see the scan code in the monitor.
Show more
Needs to be more like the Transit App
I like the conscience of paying for transportation this way.
All they are are crooks they logged me out of my account and when I try calling them I can’t get anyone I had to make another account using my email and then buy another bus pass I lost the money on the account with my phone number
Didn’t use phone for like 4 days , one swipe half of balance gone . I catch 1 bus I’m back to $1.25 ….. I took screenshots and from now on b4 boarding bus I’ll screen recording esp when I add new balance
Doesn’t tell you the time remaining on your transfers and doesn’t tell you how far you are from fare capping.
“Something went wrong” that’s all I got. I kinda need the app working you know?
On my iPhone 15 Pro with a text size that is comfortable for me, the account balance box doesn’t expand to fit the view details and add more links, they just disappear. Hope this little bug gets fixed soon. I’m on the newest version that dropped very recently.
Need another update it keeps giving me an error occurred after uninstalling and reinstalling the app
Unusable
Hasn’t worked in a few days. Makes it inconvenient for those of us who have money on the app. Please fix this
Downloaded and re-downloaded the app several times and I keep getting stuck on a blank screen and a “something went wrong” message when I’m supposed to choose a country. Not sure what to do because the help site says to contact my local transit authority, but I don’t think they would have anything to do with bugs in the app. I have the most up to date version of iOS downloaded, so not sure what the issue could be.
Show more
Won't let me add money, and when deleted and reinstalled it won't even let me pick what country I'm from
I am stuck on the “choose a country” screen and cannot move forward to sign up. It just has choose a country at the top and it’s a blank N.A. y blue screen for the rest. If you swipe down to refresh the page it shows “something went wrong” Please advise.
When I open the app I can’t choose the country, if I refresh it says something went wrong, is there any way to fix this?
App won’t let me get passed the choose country page. Tried deleting and redownloading multiple times. So frustrating ugh
The app hallucinates the buses coming. It added in three different times that the bus was coming while I was sitting at the bus stop. It told me that the bus was twelve minutes late only for the bus to show up four minutes late. Like I do every Saturday morning, I want to take the 15 and transfer to the 54, but the app doesn’t always show the two together. The transfer point is at the Milwaukee County Transit System building. How do the bus drivers even know when and where to get on the bus?!?
Show more
Once it gets to choose country it stopped working. How is someone supposed to use something that doesn’t work!
It won’t let me get past the “choose country” screen. Useless.
