Predatory user interface, double confirm trap
The app has two separate 'Confirm' pages. If you hit the first one and pocket your phone, it doesn’t process. Got a ticket because of this deceptive layout.” Easy park denied my appeal because I didn’thave proof of payment. I even sent them the text message from when I got to the lot to meet my girlfriend where I saw her in line to use her the machine and I said “use the apps to pay, I do it’s easier than waiting in line.
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Really good app
I like using it around the city and even in whistler … easy to use and I get discounts .. I love the way it opens the gates automatically at pacific centre then just emails me the receipt … so cool.
Terrible App
This is genuinely the worst app I have ever had the displeasure of being forced to use in my life. The UI is terrible and confusing, it is constantly glitching, it never works properly, and it seems like the developers have no desire to fix it as these problems seem to have existed for years. I am dumbfounded at the fact that it has existed for as long as it has and that parking companies continue to use it for their spaces. If a developer sees this, PLEASE fix your app I am sure you have the capital and manpower to do it.
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Not great
I haven’t actually paid for parking with it yet, but when entering vehicle license plates, the states aren’t quite in alphabetical order. (Many of the states beginning with M are below O. It’s just weird.) Also, perhaps the graphics are a little soft and low-resolution?
Alarm: “Your Parking Is About To Expire!”
Then on the actual app: “You have 11 hours of paid parking left plus 6hrs free overnight.”
Which is it?!
Completely unreliable warnings seem designed to always extract extra payment. Other frustrations with this app are less specific to this individual company; probably inherent in the parasitic, predatory nature of paid parking, especially in urban centers like Vancouver. Still more convenient than walking to the lot when time is about to expire?
Which is it?!
Completely unreliable warnings seem designed to always extract extra payment. Other frustrations with this app are less specific to this individual company; probably inherent in the parasitic, predatory nature of paid parking, especially in urban centers like Vancouver. Still more convenient than walking to the lot when time is about to expire?
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