Horrible service
Horrible app, horrible customer service . Has broken over and over and over again and I’ve only been using it a couple months. Half of the customer support tickets I file don’t go through; half the time it locks me out of the garage for no reason. Genuinely the worst app and the worst support team I’ve ever used in my life. Avoid at all costs
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Crash upon getting the parking price quite
Poorly tested app, it just kept crashing when I tried to get the price of the parking.
Worst App Ever for Parking
They force you make an account and have the worst interface for entering payment method etc. Will never use this again
Predatory user interface, double confirm trap
The app has two separate 'Confirm' pages. If you hit the first one and pocket your phone, it doesn’t process. Got a ticket because of this deceptive layout.” Easy park denied my appeal because I didn’thave proof of payment. I even sent them the text message from when I got to the lot to meet my girlfriend where I saw her in line to use her the machine and I said “use the apps to pay, I do it’s easier than waiting in line.
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Really good app
I like using it around the city and even in whistler … easy to use and I get discounts .. I love the way it opens the gates automatically at pacific centre then just emails me the receipt … so cool.
