NCFCU User Reviews

NCFCU
NCFCU
New Cumberland Federal Credit Union

Customer Experience

Positive experience67.9% of reviews
Neutral7.1% of reviews
Negative experience25.0% of reviews

~ Based on 28 written reviews from the US App Store.

What users say

Is NCFCU Safe?

NCFCU appears safe based on user ratings. AppsHunter Safety Score for NCFCU is 93/100.

This assessment is based on 552 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
3.1% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 552 App Store ratings for NCFCU.

Is NCFCU Legit?

NCFCU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NCFCU is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy

Nice app that is generally easy to use and accessible.Very few glitches and great customer support

No Dashboard

No Dashboard on Mobil app like on website. No pending transactions like on website l.

Pretty good but…

I keep having to sign into my account even though I have Face ID set up… if I hard close the app it doesn’t open with Face ID and I have to re-enter my account info and re-authenticate to log in. Still very good at managing my accounts, just a small inconvenience overall.

Very User Friendly!

I have no problems figuring out how to do all my transactions! I do All my banking through this app, and truly appreciate the speed and ease!
THANK YOU!!!!

Money transfer

During the money transfer option, when I want to type a description for what I’m doing, the keyboard pops up and covers what I’m trying to type. If a mistake is made, I have no way of knowing until I clear out of the keyboard. And then you have to move the cursor, and then the keyboard pops back up and you can’t see what you’re racing. It’s just a little cumbersome. I think of a couple sentences at the top were removed like telling me I’m in the transfer option. I really don’t need to know that because I already know what I’m doing.thanks for your consideration.
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Great app & Great bank!

Makes banking very easy for me.

How to write the cents on the deposit

Horrible , why it doesn’t give the option of take pict manually first? Oh well , took forever to deposit 2 checks I couldn’t include the cents , there is no dot to add the cents , horrible app

Great but

The app has never been an issue, I just wish we could get access to loans and everything else that you can get from the website

Great local credit union

App always works flawlessly. Good job NCFCU!!

How well do I like the App

Well at first I used the app it was good the way it displayed all my accounts I liked that but when I went to transfer between accounts it was very difficult to select an to transfer from because the accounts are hard to select they roll up and down and are hard to pick the account you want I think the way t do this easy is to put the in a column flat out that and not have them roll
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Ncfcu

Great company with friendly staff. I have the utmost regard for a Mrs. Howsare who is a pleasant, helpful and gracious soul. IT’s people like her who make banking comfortable and convenient. My hats off you you all! Thank you for the years of work and determination to become central Pennsylvania’s leading credit union.
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Overdraft charges

Stop paying bills from my account when there is not enough money. Then you charge me $35 each time. Please STOP. I made a mistake and NCFCU keeps making it worse. STOP with the extra charges. Ccchhhh38

Remote deposit

Less than user friendly -

Best credit union

This credit union has the most helpful and understanding people I have ever met.

Worst app ever

This app is trash. It logs me out ALL THE TIME and then my password doesn’t seem to work so I have to reset it all the freaking time.

Solid, mostly.

I’ve had this app since I started banking. It’s great majority of the time, say; 95/100. Sometimes Face ID doesn't work, though I’m sure it’s an easy fix.

I’m very proud to say that Ncfcu is my bank, they employees are very friendly. It’s never a chore to go to the bank.

Outdated, low-tech, just bad

Whoever created this app clearly has never used any banking app before and has zero interest in making anything easy and convenient for customers. Such a hassle. Even the big banks who don’t care about customers make apps that are much easier to use. I dread having to use this app.

Simply amazing

I love this app i love this bank I encourage thos who dont bank with this bank to try them out they are great

Great Financial Institution

We’ve had an account with NCFCU going back to 1992. We’ve gotten numerous loans over the years and have always felt a personal touch as if they are there to take care of OUR needs. Their banking app is very helpful and I love the remote deposit feature. We wouldn’t dream of using a different institution at this point. Would defiantly recommend. Keep up the good work.
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Endorsement

Twice I tried to deposit a check and I was told that I didn’t write NCFCU REMOTE DEPOSIT ONLY. I clearly did.