NCTX Buses Reviews: Is It Legit?

NCTX Buses
NCTX Buses
Nottingham City Transport Ltd

Customer Experience

Positive experience58.0% of reviews
Neutral7.0% of reviews
Negative experience35.0% of reviews

~ Based on 100 written reviews from the US App Store.

What users say about NCTX Buses

Is NCTX Buses Safe?

NCTX Buses appears safe based on user ratings. AppsHunter Safety Score for NCTX Buses is 91/100.

This assessment is based on 64 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
3.1% of ratings suggest some concerns
0.0% of ratings point to a risky experience

~ Based on 64 App Store ratings for NCTX Buses.

Is NCTX Buses Legit?

NCTX Buses appears to be a legitimate app. AppsHunter Legitimacy Score for NCTX Buses is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bus driver os very rude

On 24 September, I was waiting for the Route 28 bus at the Faraday Road bus stop near Subway, Domino’s and Lidl on Wollaton Road. The bus was due at 7:23 am but arrived at around 7:25 am.

I clearly put my hand out to stop the bus. The male driver saw me but ignored me and continued driving without stopping.

Because of this, I will be late for work and may receive a £15 penalty. I don’t understand why passengers should have to suffer financially because of a driver’s mistake.

If a passenger is clearly waiting at the designated bus stop and signals for the bus, the driver should stop. I would like to know what action Nottingham City Transport will take regarding this incident. Please also check the CCTV and driver records to confirm what happened.
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Very Useful

I don’t use buses every day but needed to get from Chilwell, across town, to the city hospital.
There were roadworks on Derby Road that could’ve made me late but the ‘explore’ section of the app helped me choose a different route and get there on time.
Brilliant app.

A decent app to get up to date bus time information. A couple of UI tweaks would improve things

Small improvements that I think would make a big difference:

I would like the ability to rearrange the order of my favourites into a more sensible and usable order for me as things change and not be forced to have them only in the order added.

I would like a setting to be able to display both the specific time of day the bus is expected at a stop as well as the app showing the number of minutes until the next bus will arrive at a stop. This would be useful when trying to make a journey that doesn’t just involve NCTX buses.

Thank you.
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Bus service

Best bus service ive been on drivers are so polite and friendly

Horrendously Slow

Great for showing when the bus is but never works. If connection is even slightly slow bus stops refuse to load while others do.

Keeps logging me out

I’ve paid for a lengthy bus pass, over the last week I use the pass then get logged out. Yesterday it locked me out for 8 hours leaving me stranded at work and having to PAY for another ticket when I already had an active pass!!!
Nightmare

👍🏾

Very good app

Great

Superb app, does everything you need

Jo

Their buses never arrive on the said time on the app. Keeping people waiting

Really useful app

Fantastic app to find out where buses are in real-time and the 24 hr tickets save me a lot of money . Thank you NCT

Buses

They get to places on time, the air con when it’s cold is very good, the WiFi is good and then the charging points are good as well

App

Great travel planning tool especially the bus tracker.

A couple of UI tweaks would advance this app

I would like the ability to rearrange the order of my favourites.

I would like a setting to be able to display both the time of day as well as the app showing the number of minutes until next bus will arrive at a stop. This would be useful when trying to make a journey that doesn’t just involve NCTX buses
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Worst app ever

Logged me out of my account and banned me when I was logging back in

Awful

Awful

Horrible customer service

The app it’s self is great but the drivers are incompetent and completely unbearable I had arrived at the bus stop while the bus is stop yet the driver closed the door as soon as I had arrived just to stay stationary for another 3 minutes refusing to let me on. Such arrogance and stubbornness for a bus driver is completely bewildered, for a company that prioritises customer satisfaction. I’m absolutely fuming.
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Steve g

Good service friendly drivers

Apple Wallet/Google Pay

Shame that there is No Facility to apply bus pass to Apple Wallet

No. 5

Becoming unreliable.

A couple of UI tweaks worked advance this app

I would like the ability to rearrange the order of my favourites.

I would like a setting to be able to display both the time as well as the app showing the next bus will arrive in x minutes. This would be useful when trying to make a journey that doesn’t just involve NCTX buses