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NEA Official

NEA Official

Nepal Electricity Authority

306 ratings
24 reviews
πŸ”§ Utilities
Free

Details

Released
August 15, 2022
Updated
December 2, 2025

Features

Developer

Nepal Electricity Authority
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NEA Official screenshot #1 for iPhone
NEA Official screenshot #2 for iPhone
NEA Official screenshot #3 for iPhone
NEA Official screenshot #4 for iPhone
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About

Manage your electricity meters and view billing information. This app allows customers to access and control their electricity services provided by the national authority.

βœ“Meter management
βœ“Billing information
βœ“Electricity service management
βœ“Power system planning access
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What users say about NEA Official

Reviews of NEA Official are mostly negative: the Utilities app is rated 4.5/5 from 306 App Store ratings. What users like most: user-friendly design, good for paying bills online. Top complaints: app not opening after update, app not working on IOS. Summarized from real user reviews.

Positive things

  • πŸ‘User-friendly design
  • πŸ‘Good for paying bills online
  • πŸ‘Helpful charts for cost and usage
  • πŸ‘Easy accessible and more information
  • πŸ‘Minimalistic design, top-notch government app
  • πŸ‘Best government app in Nepal
  • πŸ‘Very good app
  • πŸ‘One of the best Nepal government app
  • πŸ‘Very helpful app
  • πŸ‘Useful app

Negative things

  • πŸ›App not opening after update
  • πŸ›App not working on IOS
  • πŸ›App stuck in loading, no user data
  • πŸ›Bill check tab shows no data
  • πŸ›Offline paid bills record not shown
  • πŸ›Sign in problem, code not received
  • πŸ›App crashes on opening
  • πŸ›App is crashing
  • πŸ›Slow and hangs, not updated
  • πŸ›Bill notifications not working
  • πŸ›Current month bill not shown in time
  • πŸ›Arbitrary bill amounts, no meter check
See all reviews

What's New in NEA Official

3.0.0

December 2, 2025

Under the hood improvements

User reviews

Most RecentHighest RatedLowest Rated

Bill check

No data of Thim dc update bill
CDC dhunju

Smart meter

When we get smart meter
LTLg tpa

From Best to Useless – What a Joke!

This app used to work like a charmβ€”back when Kulman Ghising was leading the Nepal Electricity Authority. Everything ran smoothly, I paid all my electricity bills without hassle. But of course, our brilliant politicians had to ruin that too by removing someone who actually got things done.

Now? This app is just a piece of junk. It’s been almost a month and I still can’t use it. It just keeps loading forever and ends with an error. I uninstalled, reinstalled, cursed itβ€”nothing works. Feels like the app is also reflecting the current state of the NEA: broken, slow, and directionless.
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HRHari Rijal

App Not Opening

The app don’t even open to the screen after the update
AAppReviewer00977

Not working

Application is not working in IOS.
ΰ€•ΰ€•ΰ€¨ΰ₯‡ΰ€•ΰ₯ΰ€Ÿ
See 19 more reviews

Developer apps

NEA Charge
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by Nepal Electricity Authority

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User experience

🐞

Reported Bugs

12 issues

App not opening

Bug

App not working on IOS

Bug

App keeps loading forever and ends with an error

Bug

App does not load any user data

Bug

No data found on bill check tab

Bug

Offline paid bills record not shown

Bug

Sign in problem, code not received

Bug

App crashes when opening

Bug

App is crashing

Bug

New bill notifications not working

Bug

Current month bill not shown in time

Bug

Arbitrary bill amounts without meter check

Bug
✨

Requested Features

4 requests

Smart meter availability

Feature

Offline bill data

Feature

Exportable data features

Feature

Push notifications for new bills

Feature

FAQ

What does the NEA Official app do?

The NEA Official app allows customers of the Nepal Electricity Authority to manage their electricity meters and view their billing information. It provides a convenient way to access and control your electricity services.

What are the key features of the NEA Official app?

Key features include the ability to manage your electricity meters and access your billing details. The app is designed to help customers interact with the services provided by the Nepal Electricity Authority.

Is the NEA Official app free to use?

Yes, the NEA Official app is free to download and use. There are no in-app purchases or advertisements mentioned.

Who is the target audience for this app?

This app is intended for customers of the Nepal Electricity Authority. It is designed to help them manage their electricity meters and billing information efficiently.