NEA Official User Reviews

NEA Official
NEA Official
Nepal Electricity Authority

Customer Experience

Positive experience45.8% of reviews
Neutral12.5% of reviews
Negative experience41.7% of reviews

~ Based on 24 written reviews from the US App Store.

Is NEA Official Safe?

NEA Official appears safe based on user ratings. AppsHunter Safety Score for NEA Official is 91/100.

This assessment is based on 266 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.6% of ratings point to a safe experience
4.4% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 250 App Store ratings for NEA Official.

Is NEA Official Legit?

NEA Official appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NEA Official is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bill check

No data of Thim dc update bill

Smart meter

When we get smart meter

From Best to Useless – What a Joke!

This app used to work like a charm—back when Kulman Ghising was leading the Nepal Electricity Authority. Everything ran smoothly, I paid all my electricity bills without hassle. But of course, our brilliant politicians had to ruin that too by removing someone who actually got things done.

Now? This app is just a piece of junk. It’s been almost a month and I still can’t use it. It just keeps loading forever and ends with an error. I uninstalled, reinstalled, cursed it—nothing works. Feels like the app is also reflecting the current state of the NEA: broken, slow, and directionless.
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App Not Opening

The app don’t even open to the screen after the update

Not working

Application is not working in IOS.

Online bill

In my app when i try to pay bills through NEA app always shows no data found on bill check tab nor shows offline paid bills record. Please solve this issue so that we can pay monthly bills through NEA app. Thankyou

Not responsive, always loading

It used be very responsive and the features were great but in the last couple of months, the apps keep stuck in loading. Even after login, the app does not load any user data. Its useless now.

Very smooth

The app does the basic functionality without any issues. The charts helps to determine the changing cost and consumed unit.

बील

मनोमानी बील तीर्न लगाउने परम्परा चलीराछ सामान्य घर को बील 4000/5000 नीकाल्नु कस्को गल्ती होला मीटर चेक नगरी बील पोस्ट गरेको अनुभब हुन्छ

Pay light bills

Very good app for pay online light bill

Sign in problem

Not able to sign in. Code Nai ayena

Please fix the crash issue

The app crashes when opening the app.

Crash

App is crashing

Waste of nepali people time

This app is just for name.
Slow and hang.
Not updated.

Need to Fix New Bill Notifications Issue

I am using this app since long time and there has a tab for notifications but it’s not working. So, please fix this. Your app should have push notifications when new bill was issued. Now we need to check day by day for new bills after meter reading date.

Good

Very helpful app

Looking for update

I am looking for offline bill data and need exportable data features.

Useful app

Useful app

Not so good

Why didn't show the current month bill in time ?????????

App

Easy accessible and more information. User friendly.