Nebula Mobile User Reviews

Name: Nebula Mobile
Rating: 4 (76 reviews)

Nebula Mobile

Zyxel Networks Corporation

🔧 Utilities

Customer Experience

Positive experience26.9% of reviews

Neutral11.2% of reviews

Negative experience61.9% of reviews

~ Based on 134 written reviews from the US App Store.

Is Nebula Mobile Safe?

Nebula Mobile appears mostly safe based on user ratings. AppsHunter Safety Score for Nebula Mobile is 78/100.

This assessment is based on 76 user ratings, with an App Store average of 4/5.

Safety Analysis

71.1% of ratings point to a safe experience

7.9% of ratings suggest some concerns

21.1% of ratings point to a risky experience

~ Based on 76 App Store ratings for Nebula Mobile.

Is Nebula Mobile Legit?

Nebula Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Nebula Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Dead

This app is dead. Constantly logs me out and I end up in a login loop. I can no longer recommend Zyxel for installs. This just isn’t good enough.

russellmoody

2 months ago

No customer support.

I’ve been trying to get hold of a human at your tech support for over a week. NO RESPONSE.

Tingmasartoq

2 months ago

Works well for me

I’ve just done a whole home install. 50 devices across four SSIDs for work, home, guests and IOT. Per port limits for a managed switch. Four access points across the house. The app and cloud are both excellent and make adopting new devices a doddle. The cloud means all devices received the settings within seconds and are up and running with minimal fuss.

321tapas

3 months ago

Do not trust this app!

An hour after downloading and setting up the app my Debit card linked to my Apple Pay had three fraudulent charges tried on it. Thankfully my bank stoped it.

Donottry123

4 months ago

Still buggy!

Convenient but still has ways to go!

genericlistener

5 months ago

Response from developer

Hi May you share the issue part with us? Please raise a question on Zyxel community https://community.zyxel.com/en/categories/nebula so our team can look into it. Thanks for your patience!

Impossible to use

Don’t waste your time with this piece of garbage, it never will connect to their offsite management program, I have wasted more time than I care to admit trying to get this to operate. Do not make the same mistake I did

edtek

6 months ago

Response from developer

Hi Thanks for your feedback. This is more likely your network blocks the connection between the device and Nebula control center server. You may reference this FAQ to get the devices connected. https://community.zyxel.com/en/discussion/17937/zyxel-nebula-switch-troubleshooting-guide

miserable user interface

kent

kgsnake

7 months ago

Très compliqué à comprendre

Impossible de configurer mon accès point wifi

Maytao2pn

8 months ago

更新後無法登入

更新後無法登入
一直在開始的畫面反覆來回

Add him,ll

9 months ago

Unable to set second access points

Hard to set

R444msv

9 months ago

Terrible

Possibly the worst

Mothola

9 months ago

Impossible

I cannot set this up. It tries to force everything to nebula. There is no app without nebula. I want it all local. But the pw on the box does not work even.

Un99happy

9 months ago

Worst ever

Hooked up but none of my devices can connect to it so its really useless

Ring guy

9 months ago

Response from developer

This could be that your devices can't connect to the Nebula server due to a DNS issue, firewall issue, etc. Please check this troubleshooting guide (https://community.zyxel.com/en/discussion/17937/zyxel-nebula-switch-troubleshooting-guide) and feel free to ask on the Zyxel community if you need further help.

長斷線，速度會變慢

不推薦

Stevenhoung2002

10 months ago

schlechte WLAN-Verbindung

Wlan verbindet sich sehr selten automatisch und wird oft nicht gefunden. Man muss sich zu 90% manuell einwählen. Und immer wieder auf WLAN suchen gehen, da das Handy es nicht automatisch auflistet.
Würde diesen Repeater nicht nochmal bestellen.

Ivi9911