Needham Bank Mobile Banking User Reviews

Customer Experience

Positive experience80.3% of reviews
Neutral6.1% of reviews
Negative experience13.6% of reviews

~ Based on 66 written reviews from the US App Store.

What users say

Is Needham Bank Mobile Banking Safe?

Needham Bank Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Needham Bank Mobile Banking is 97/100.

This assessment is based on 2,364 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 2,018 App Store ratings for Needham Bank Mobile Banking.

Is Needham Bank Mobile Banking Legit?

Needham Bank Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Needham Bank Mobile Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Banking App

The app is easy to use and has everything in one location, loans, credit card, and banking accounts.

Found my bank

Great customer service. App is convenient and easy to use.

Reliable and easy to use

It’s a great app, very easy to use transactions through the app. It’s a good grade. I love that it allows me to do everything. I need in terms of like depositing a check sending money to anybody, easy transactions so I feel like with this app I don’t even need to go to the to the bank, honestly ‘cause they offer everything. I also enjoy that it allows me to add nickname to my account so I can have my goals set and easy to see it. I also enjoy that it allows me to update information and if you want.
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Unreliable

It’s been glitching for over a week even though it’s updated to the latest version. Won’t load accounts most of the time. Makes me want to switch banks for how hard it is to manage.

Ustedes son los mejores

Buen trabajo

Severely Limited Functionality

Sends you to their website, which is designed almost as badly as the app, to accomplish many tasks, If you use mobile banking, there are hundreds of far superior options.

Very Happy

Best Bank in MA

Genial

Es lo máximo excelente en su totalidad

Solid App and Great Service

The app works well and UI is good (I’d give it a 4/5). The customer service at the bank is what really sets things apart (in a good way). Service combined with the good app is why I changed banks; it’s been three months since we changed and I’m very pleased thus far).

Mobile banking

Ease of use

Future to banking

After getting an account with Needham Bank has changed my banking, and how I save my money and move closer to my goals. The online banking is great. Customer service at the bank is great by far one of my best encounters with banking.

Excelent bank

The best

Love the bank, not the app

I consistently experience issues with mobile check deposit - either camera won’t adjust when phone is rotated, screen stays blurry and won’t scan check, check image isn’t recognized and there’s no way to bypass it even when the view of it is crystal clear, or the app shuts down completely when I try to deposit checks.
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Hard to use

Does everything you wanted to but the user interface could be much more intuitive and easier to use

Slow

Slow and behind

Outdated, slow, hard to navigate

Compared to other banking apps I use - even from a smaller credit union, Hudson Valley Credit Union - which can be so easy to use that they’re fun to use, this app is outdated, slow and can be hard to navigate.

Repeatedly asking me for a review while depositing checks…

So it gets a one-star review!

Mobile deposit not working — checks not recognized

Check deposit stopped working—checks are not recognized when a picture is taken.

This has been broken for nearly a month now.

We tried different checks.

Can this please get addressed asap?

Thank you.

So easy to use!

A very user-friendly app ... makes banking so easy and functional!

Love Needham Bank

I’ve tried many banks and have never gone one as good as Needham Bank.