App not working today
Response from developer
Hi Dr. Ambika, We sincerely apologize for the inconvenience caused. We strive for consistent stability, and the issue you faced today was due to a rare, temporary server outage. The issue has been fully resolved. If you encounter any further difficulties, please contact us directly at feedback@mcqdb.com. We're happy to help you!
Great app
Response from developer
Hi Dr. Banusuhas, Thank you for the wonderful review. We are so glad we could resolve that issue for you ASAP so you could get back to studying without interruptions. We are committed to providing both top-notch content and a seamless experience. Feel free to write to us at feedback@mcqdb.com in case you need any assistance. Thanks!
No response
Error
App is not working
app not responding
Response from developer
Hi Dr. Smiti, We are truly sorry to hear about the trouble you have been facing. We completely understand how frustrating this must be. What you have described isn’t the experience we want any of our users to have. While we did face some intermittent server-side issues recently, they have now been fully resolved. The app should now work smoothly and consistently going forward. Since the issue still persists for you, we would like to investigate this further. Could you please email us at feedback@mcqdb.com with the device model you're using and the approximate time range when this happens? That will help our technical team look deeper and ensure this doesn’t continue. Thank you so much for your patience and for bringing this to our attention. We're here to support you every step of the way in your preparation.
Regarding not able to open app after update
Response from developer
Hi Dr. Llttyoumnboyr - We are truly sorry to hear about the trouble you are facing after the recent update and for the frustration this has caused. Please rest assured that we are committed to helping every user. You can reach us anytime through the “Contact Us” button in the app or by emailing us at feedback@mcqdb.com. We respond to all queries and are here to resolve any issues as quickly as possible. We hope to get this sorted out for you soon.
Server issues
Issue
The problem still persist…..and there are a lot of bugs
Response from developer
Hi Dr. 22Mani - Thanks so much for taking the time to leave a review and share your experience. We are really sorry for the inconvenience caused. That's definitely not the experience we want you to have. We want to assure you that we are actively working hard to improve the app's performance. We have noted that while these issues do pop up, they usually resolve themselves within about 5 to 10 minutes. Even so, we understand that any disruption is frustrating. Our team is focused on delivering a much more stable and seamless experience for you in the coming days. Thanks again for your patience as we work through these improvements! We really appreciate your feedback – it helps us make the app better for everyone. Thanks!
It is way too slow now
App not working
Since night its showing the loading option
I have uninstall and installed multiple times after that i thought there might be some error
Please help
Thankyou
Issue in opening the app
Response from developer
Hi Dr. Asmara, The previously reported login issue has been resolved, and the app is now working fine. You should now be able to log in and access all app features without any disruption. Should you encounter any further problems or have any suggestions, please reach out to us at feedback@mcqdb.com. We appreciate your understanding.
App not opening
Complaint
Not opening on iPad
Response from developer
Hi Dr. Sweety, The previously reported login issue has been resolved, and the app is now working fine. You should now be able to log in and access all app features without any disruption. Should you encounter any further problems or have any suggestions, please reach out to us at feedback@mcqdb.com. We appreciate your understanding.
Update Issue.
And also frequent updates are being done….
No issue or any complaints with the preparation and quality of the questions. But I find more of technical issues only !
Response from developer
Hi Dr. Smitha, We have rectified the login error, and the application is now operating as expected. You can now access your account without any problems. We have taken steps to ensure a stable experience. If you have any further questions or feedback, kindly contact us at feedback@mcqdb.com. Thank you for your cooperation.
App is really good
Response from developer
Hi Dr. UnniKannan, We are happy to inform you that the issue has been fixed, and the app is now working fine. You should be able to use the app without any problems. We encourage you to try logging in again. If you have any further inquiries or feedback, please contact us at feedback@mcqdb.com. We appreciate your patience and support.
Latest update not working on iPad !!!!!
Unable to open the app
App is not opening post latest update
Response from developer
Hi Dr. Damodar, The issue you experienced has been resolved, and the app is now working fine. We have implemented a solution that ensures a smooth and stable experience. You should now be able to access all the features of the application. If you encounter any additional issues or have feedback, please contact feedback@mcqdb.com. We value your feedback.
