NEI Assist
Field Service Management
About
This app streamlines field service operations for smart home and commercial automation. It allows customers to create and track service tickets, technicians to manage work orders and document work, and managers to oversee operations and performance.
What's New in NEI Assist
1.3.1
September 8, 2026
Refreshed design throughout the app • New look for the dashboard, tickets, and customer screens — cleaner cards, clearer status labels, and easier navigation • New app icon • Improved layout on iPad • Full support for Dark Mode Now available in more countries around the world.
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FAQ
What is NEI Assist?
NEI Assist is a field service management solution designed for NEI Integrated Solution LLC's smart home and commercial automation services. It helps customers, technicians, and managers streamline service operations.
Who can use NEI Assist?
The app is designed for customers needing service, field technicians managing work orders, and managers overseeing operations within the smart home and commercial automation industry.
Does NEI Assist have ads?
No, NEI Assist does not contain advertisements. It is a free application focused on providing a seamless service management experience.
What devices support NEI Assist?
NEI Assist is available for iPhone and iPad devices, offering a versatile platform for users on the go.
How often is NEI Assist updated?
The latest version of NEI Assist is 1.3.1, and it was last updated on September 8, 2026. Updates typically focus on improving features and reliability.
Is NEI Assist secure?
Yes, NEI Assist utilizes enterprise-grade Firebase security, encrypted data transmission, role-based permissions, and regular automatic backups for data protection.
Can NEI Assist be used offline?
Yes, NEI Assist offers offline capability with automatic synchronization of data once an internet connection is re-established.
What is the age rating for NEI Assist?
NEI Assist has an age rating of 4+, making it suitable for a wide range of users, including younger individuals assisting with service requests.
