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Luma Surveillance

Luma Surveillance

by Wirepath Home Systems, LLC

291 ratings
104 reviews
📊 Productivity
Free

Details

Released
August 7, 2015
Updated
April 24, 2025

Features

Developer

Wirepath Home Systems, LLC
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Luma Surveillance screenshot #1 for iPhone
Luma Surveillance screenshot #2 for iPhone
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About

Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.

✓Live video viewing (single/split screen)
✓Search and playback recordings
✓Capture snapshots and record video
✓Unified app for NVRs and DVRs
✓Customize grid views
✓Remote PTZ camera control
✓Audio support (model dependent)
Show original description

What users say about Luma Surveillance

Reviews of Luma Surveillance are mostly negative: the Productivity app is rated 1.8/5 from 291 App Store ratings. What users like most: good camera hardware quality, ability to add additional storage. Top complaints: app crashes frequently and requires constant restarts, extremely slow loading times for cameras. Summarized from real user reviews.

Positive things

  • 📷Good camera hardware quality
  • 💾Ability to add additional storage
  • 🖥️OvrC platform functionality
  • 📱Works on iPhone with basic functionality
  • 🔌Direct IP connection capability

Negative things

  • 🐛App crashes frequently and requires constant restarts
  • ⏱️Extremely slow loading times for cameras
  • 🔌Poor connectivity and frequent disconnections
  • 📹Remote playback feature rarely works
  • 🖥️Outdated user interface design
  • ⚠️No login prompt or authentication issues
  • 🔋Drains battery rapidly during playback
  • 📱Poor iPad and Mac compatibility
  • 🌐WiFi connectivity problems despite fast internet
  • 🔍Difficult video review and scrubbing functionality
  • ⏰Time zone issues with playback
  • 📊No motion-detected clip auto-population
  • 🎬Recent app updates made things worse
  • 🔐Frequent forced sign-outs
  • 📵Night recording quality is poor
  • 🎯Inconsistent app behavior and reliability
See all reviews

What's New in Luma Surveillance

Version 4.6.3

April 24, 2025

1. Fixed the "Signal 11" app crashing issue 2. Other Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Absolutely SUCKS

16 cameras in my house, can never get the luma app to work, too clunky, absolutely SUCKS. Next house, ubiquity learnt my lesson.
SSM1810

Forced to accept privacy policy

Been using the app for a while. Can’t use anymore since I can’t accept their intrusive and public disclosure terms. Declining crashed the app.
RRHGIIDDS

Waste of money and time

I have spent so much money to reset the system! It is absolutely useless!
If I could put a zero star on this, I would
ETEnd user too

Unable to get started

I am unable to get connected to my setup remotely. An integrator is at my
New house getting my cameras ready for me to check on my home before I am able to arrive, but it looks as if the system is unable to let me in without being on the local network. Remote supervision was the whole point of getting this hardware setup.
Show more
DDejdek

Horrible

Avoid.
BBlizzardLover
See 99 more reviews

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OvrC Connect
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User experience

🐞

Reported Bugs

17 issues

App freezes and requires restart to load cameras

Bug

Remote playback feature non-functional

Bug

Login issues and authentication failures

Bug

App crashes when viewing multiple DVRs simultaneously

Bug

Crashes when switching to 32 camera view

Bug

WiFi connectivity fails despite strong internet

Bug

App only works with cellular data, not WiFi

Bug

Buffering and 'No Data' errors during playback

Bug

Recent update wiped out clipped files

Bug

Screen orientation flips unexpectedly during playback

Bug

App incompatible with latest iOS versions

Bug

Battery drains to zero during playback

Bug

Night camera feeds show nothing

Bug

App stuck in infinite loop

Bug

Playback stops when switching between cameras

Bug

Time zone playback limitations

Bug

Motion detection sends only email alerts with garbled images

Bug
✨

Requested Features

14 requests

Complete app redesign from scratch

Feature

Mac OS native support

Feature

Pinch-to-zoom functionality

Feature

VCR-like playback controls (skip forward/backward)

Feature

Motion-detected clip auto-population

Feature

Video export to phone capability

Feature

Sound on video reviews

Feature

Push notifications for motion detection

Feature

Improved landscape/portrait orientation handling

Feature

Faster camera feed loading

Feature

Better grid view quality settings

Feature

Multi-DVR simultaneous viewing support

Feature

Simplified login process

Feature

Better technical support responsiveness

Feature

FAQ

What does the Luma Surveillance app do?

The Luma Surveillance app allows you to monitor your security cameras remotely. You can watch live video feeds, search and play back recorded footage, and save important clips or snapshots directly from your mobile device or tablet.

What are the key features of this app?

Key features include live viewing of single or split screens (up to 16 channels), the ability to search and play back recordings, capture snapshots and record videos, and manage multiple devices with customizable grid views. It also supports remote PTZ camera control and audio features depending on the camera model.

Is this app free to use?

Yes, the Luma Surveillance app is free to download and use. The provided data indicates no in-app purchases or advertisements, suggesting a completely free experience for users.

What devices is the Luma Surveillance app compatible with?

The app is designed for use on tablets and mobile devices. It is compatible with all Luma products, including both NVRs (Network Video Recorders) and DVRs (Digital Video Recorders).

How can I use the Luma Surveillance app for my home or business?

You can use the app to keep an eye on your property, monitor employees, or check on pets and family members. Its ability to manage multiple cameras and provide live feeds makes it versatile for various security and monitoring needs.