Comparison

Luma Surveillance vs UISP Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Luma Surveillance

Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.

Highlights
  • Live video viewing (single/split screen)
  • Search and playback recordings
  • Capture snapshots and record video
  • Unified app for NVRs and DVRs
  • Customize grid views
  • Remote PTZ camera control
  • Audio support (model dependent)
Features
Read full description

The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. • One unified app for all Luma products – including both NVRs and DVRs • Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras • Swipe to quickly and easily switch between cameras

About

UISP Mobile

This app provides a unified tool for installing and managing ISP-grade network devices. It allows users to integrate devices into a controller, set them up quickly using Bluetooth or a management radio, and monitor their entire ISP network from one place.

Highlights
  • Device installation and management
  • ISP device integration
  • Quick setup with Bluetooth
  • Link alignment
  • Network monitoring
Features
Read full description

The UISP app gives users a single-point device installation and management tool for Ubiquiti’s extensive line of ISP-grade products. With the app, you will be able to: • Integrate your ISP devices into the UISP controller. • Quickly and easily setup ISP devices and align links with bluetooth or a dedicated management radio. • Manage and monitor every aspect of your ISP network from a single app.

Screenshots

Luma Surveillance2 screens
UISP Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: UISP Mobile at 52% against Luma Surveillance's 5%. UISP Mobile also leads on rating (4.3 vs 1.9) and update cadence (monthly vs every 11 months). Luma Surveillance's advantage is iOS requirement (10.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UISP Mobile holds the better App Store score, 4.3 against 1.9. Both are backed by a comparable volume of ratings — 262 and 1.1K respectively. Written reviews point the same way: 5% of Luma Surveillance's written reviews are positive against 52% of UISP Mobile's.

UpkeepUpdate frequency

Luma Surveillance ships an update every 11 months, UISP Mobile monthly. The most recent releases landed on September 19, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
Luma Surveillance versus UISP Mobile: the parameters behind the verdict, then further details
ParameterLuma SurveillanceUISP Mobile
PriceFreeFree
Rating1.9 (262 ratings)4.3 (1.1K ratings) — better
Positive reviews4.9% of reviews52.1% of reviews — better
Number of ratings2621.1K — better
Update frequencyEvery 11 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS10.0 — better17.0
Further details — not scored
Size22 MB267 MB
Age rating4+4+
DeveloperWirepath Home Systems, LLCUbiquiti Inc.

Customer experience

Luma Surveillance

All ratings262 ratings
Positive19.5%
Neutral3.4%
Negative77.1%
Written reviews102 reviews
Positive4.9%
Neutral3.9%
Negative91.2%

UISP Mobile

All ratings1,063 ratings
Positive81.7%
Neutral4.5%
Negative13.7%
Written reviews388 reviews
Positive52.1%
Neutral12.9%
Negative35.1%

User reviews

Luma Surveillance

From 262 App Store ratings

What we love

  • 📷 Good camera hardware quality
  • 💾 Ability to add additional storage
  • 🖥️ OvrC platform functionality
  • 📱 Works on iPhone with basic functionality
  • 🔌 Direct IP connection capability

Room to improve

  • 🐛 App crashes frequently and requires constant restarts
  • ⏱️ Extremely slow loading times for cameras
  • 🔌 Poor connectivity and frequent disconnections
  • 📹 Remote playback feature rarely works
  • 🖥️ Outdated user interface design

UISP Mobile

From 1.1K App Store ratings

What we love

  • 🚀 Good design and user accessibility
  • 👍 Excellent for monitoring and managing Ubiquiti devices
  • 💡 Useful for proving uptime to clients

Room to improve

  • 🐛 Crashes and login issues
  • 🐛 Unreliable firmware upgrades
  • 🐛 Inconsistent device detection and status reporting
  • 🐛 Limited functionality compared to web interface

Bugs and requests

Luma Surveillance

Reported bugs

17 issues
  • App freezes and requires restart to load cameras
  • Remote playback feature non-functional
  • Login issues and authentication failures
  • App crashes when viewing multiple DVRs simultaneously
  • Crashes when switching to 32 camera view
Show 12 more
  • WiFi connectivity fails despite strong internet
  • App only works with cellular data, not WiFi
  • Buffering and 'No Data' errors during playback
  • Recent update wiped out clipped files
  • Screen orientation flips unexpectedly during playback
  • App incompatible with latest iOS versions
  • Battery drains to zero during playback
  • Night camera feeds show nothing
  • App stuck in infinite loop
  • Playback stops when switching between cameras
  • Time zone playback limitations
  • Motion detection sends only email alerts with garbled images

Requested features

14 requests
  • Complete app redesign from scratch
  • Mac OS native support
  • Pinch-to-zoom functionality
  • VCR-like playback controls (skip forward/backward)
  • Motion-detected clip auto-population
Show 9 more
  • Video export to phone capability
  • Sound on video reviews
  • Push notifications for motion detection
  • Improved landscape/portrait orientation handling
  • Faster camera feed loading
  • Better grid view quality settings
  • Multi-DVR simultaneous viewing support
  • Simplified login process
  • Better technical support responsiveness

UISP Mobile

Reported bugs

4 issues
  • Incorrect throughput data rates
  • Inability to select correct interfaces
  • Login credentials not persisting properly
  • Devices not detected or shown offline incorrectly

Requested features

6 requests
  • Ability to edit device location/coordinates
  • Audible ping feedback
  • Firewall rule management
  • Backup/restore device configuration
  • Push notifications for device status changes
Show 1 more
  • More configuration options and settings

In-app purchases

None

Luma Surveillance

No in-app purchases

None

UISP Mobile

No in-app purchases

Questions

Is Luma Surveillance free?
Luma Surveillance is free to download, with no in-app purchases.
Is UISP Mobile free?
UISP Mobile is free to download, with no in-app purchases.
Which has better reviews, Luma Surveillance or UISP Mobile?
UISP Mobile is rated higher. Luma Surveillance averages 1.9 out of 5 from 262 ratings, while UISP Mobile averages 4.3 from 1.1K ratings.
Do Luma Surveillance or UISP Mobile have ads?
Neither Luma Surveillance nor UISP Mobile shows ads.
Which is updated more often, Luma Surveillance or UISP Mobile?
Luma Surveillance ships an update every 11 months, and UISP Mobile monthly. Most recently, Luma Surveillance was updated on September 19, 2026 and UISP Mobile on September 23, 2026.

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