Comparison

Luma Surveillance vs iPoint Tech Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Luma Surveillance

Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.

Highlights
  • Live video viewing (single/split screen)
  • Search and playback recordings
  • Capture snapshots and record video
  • Unified app for NVRs and DVRs
  • Customize grid views
  • Remote PTZ camera control
  • Audio support (model dependent)
Features
Read full description

The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. • One unified app for all Luma products – including both NVRs and DVRs • Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras • Swipe to quickly and easily switch between cameras

About

iPoint Tech Pro

This app facilitates rapid data input for iPoint users in the field. Technicians can update work orders and tasks, with support for both online and offline data entry.

Highlights
  • Quick data entry
  • Update work orders
  • Update tasks
  • Online data entry
  • Offline data entry
Features
Read full description

iPointTech allows for quick and easy data entry into iPoint when working from the field. Tech's are able to update work orders, tasks, etc...either 'online' or 'offline'

Screenshots

Luma Surveillance2 screens
iPoint Tech Pro4 screens

Verdict

The call

The clearest difference is review sentiment: iPoint Tech Pro at 100% against Luma Surveillance's 5%. iPoint Tech Pro also leads on update cadence (every 9 days vs every 11 months) and rating (2.3 vs 1.9). Luma Surveillance's advantage is ratings volume (262 vs 7) and iOS requirement (10.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

iPoint Tech Pro holds the better App Store score, 2.3 against 1.9. That said, the two scores are not equally well evidenced: Luma Surveillance has 262 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 5% of Luma Surveillance's written reviews are positive against 100% of iPoint Tech Pro's.

UpkeepUpdate frequency

Luma Surveillance ships an update every 11 months, iPoint Tech Pro every 9 days. The most recent releases landed on September 19, 2026 and June 1, 2026 respectively.

Scorecard5 real differences · 5 level
Luma Surveillance versus iPoint Tech Pro: the parameters behind the verdict, then further details
ParameterLuma SurveillanceiPoint Tech Pro
PriceFreeFree
Rating1.9 (262 ratings)2.3 (7 ratings) — better
Positive reviews4.9% of reviews100.0% of reviews — better
Number of ratings262 — better7
Update frequencyEvery 11 monthsEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS10.0 — better16.0
Further details — not scored
Size22 MB71 MB
Age rating4+4+
DeveloperWirepath Home Systems, LLCiPoint, LLC

Customer experience

Luma Surveillance

All ratings262 ratings
Positive19.5%
Neutral3.4%
Negative77.1%
Written reviews102 reviews
Positive4.9%
Neutral3.9%
Negative91.2%

iPoint Tech Pro

All ratings7 ratings
Positive28.6%
Neutral0.0%
Negative71.4%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Luma Surveillance

Reported bugs

17 issues
  • App freezes and requires restart to load cameras
  • Remote playback feature non-functional
  • Login issues and authentication failures
  • App crashes when viewing multiple DVRs simultaneously
  • Crashes when switching to 32 camera view
Show 12 more
  • WiFi connectivity fails despite strong internet
  • App only works with cellular data, not WiFi
  • Buffering and 'No Data' errors during playback
  • Recent update wiped out clipped files
  • Screen orientation flips unexpectedly during playback
  • App incompatible with latest iOS versions
  • Battery drains to zero during playback
  • Night camera feeds show nothing
  • App stuck in infinite loop
  • Playback stops when switching between cameras
  • Time zone playback limitations
  • Motion detection sends only email alerts with garbled images

Requested features

14 requests
  • Complete app redesign from scratch
  • Mac OS native support
  • Pinch-to-zoom functionality
  • VCR-like playback controls (skip forward/backward)
  • Motion-detected clip auto-population
Show 9 more
  • Video export to phone capability
  • Sound on video reviews
  • Push notifications for motion detection
  • Improved landscape/portrait orientation handling
  • Faster camera feed loading
  • Better grid view quality settings
  • Multi-DVR simultaneous viewing support
  • Simplified login process
  • Better technical support responsiveness

iPoint Tech Pro

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Luma Surveillance

No in-app purchases

None

iPoint Tech Pro

No in-app purchases

Questions

Is Luma Surveillance free?
Luma Surveillance is free to download, with no in-app purchases.
Is iPoint Tech Pro free?
iPoint Tech Pro is free to download, with no in-app purchases.
Which has better reviews, Luma Surveillance or iPoint Tech Pro?
iPoint Tech Pro is rated higher. Luma Surveillance averages 1.9 out of 5 from 262 ratings, while iPoint Tech Pro averages 2.3 from 7 ratings.
Do Luma Surveillance or iPoint Tech Pro have ads?
Neither Luma Surveillance nor iPoint Tech Pro shows ads.
Which is updated more often, Luma Surveillance or iPoint Tech Pro?
Luma Surveillance ships an update every 11 months, and iPoint Tech Pro every 9 days. Most recently, Luma Surveillance was updated on September 19, 2026 and iPoint Tech Pro on June 1, 2026.

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