NEOGOV User Reviews

NEOGOV
NEOGOV
GovernmentJobs.com, Inc.

Customer Experience

Positive experience8.7% of reviews
Neutral17.4% of reviews
Negative experience73.9% of reviews

~ Based on 23 written reviews from the US App Store.

Is NEOGOV Safe?

NEOGOV has mixed safety signals based on user ratings. AppsHunter Safety Score for NEOGOV is 51/100.

This assessment is based on 50 user ratings, with an App Store average of 2.1/5.

Safety Analysis

23.3% of ratings point to a safe experience
7.0% of ratings suggest some concerns
69.8% of ratings point to a risky experience

~ Based on 43 App Store ratings for NEOGOV.

Is NEOGOV Legit?

NEOGOV appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NEOGOV is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible app

Does not let you see if you’re clock-in or not so you just have to pray,

Waste of time

Don’t download this app, it won’t work, courses won’t load.

No problems so far

Well, the app seems to have a lot of the bugs worked out. My password savers fill my password for me when I use Face ID. The onboarding documents show up and there’s plenty of supplemental info, too. The only thing I wish it had would be the ability to zoom out more, but that’s it so far. Giving 5-stars to slightly off-set prior reviews.
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Not User Friendly at all

This app has potential but it offers very little content to help the Hiring process move forward. Please overhaul your Hiring Tool. Respectfully. Thank you.

Zero stars if possible

Worst app I’ve ever had forced on me by an employer. Unstable, poorly designed, incapable of showing current clocked in or clocked out status. Log in is a nightmare, 10 separate screens before getting to the dashboard. Awful. Would rate it zero stars if I could. If your company needs a time clock app go look at Executime. We had that before and it actually worked.
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Trash

This app and company is absolute trash. If your company is considering NeoGov, go with another company!!

Terrible app that doesn’t work

This thing was programmed by whoever was responsible for making the webpage for the Epstein file release. Completely dogwater, I can’t even log in because it just glitches to the homepage instantly.

Needs time sheet.

The app is missing the ability to fill out, edit, and submit My Timesheet. This is available in the website version, but sorely needs to be available in the app as well.
Other than that, the works well enough for me.

Trash

This app and company is absolute trash. If your company is considering NeoGov, go with another company!!

Buggy App

Everything about this app is buggy 🤦🏽‍♂️

Doesn’t work at all?

First, installed “neoed” which just takes me to the NeoGov webpage. I don’t need an app that does that. I already have a browser.

Then downloaded this one, and it’s an app…but the tasks don’t work. So I can log in and see my own info, and see I’ve got 2 tasks to do, but can’t see what they are or do any work on them.

I hope you got your money back on whatever you spent to develop these apps. I, unfortunately, will never get back the 40 minutes I just wasted trying to get them to work.
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Employee

This app is very buggy and annoying. Doing module on here is a Hassel. You can't finish one task without it crashing down but this job still insist you to go on here smh.

Terrible app

They make you log in constantly, it’s not like Facebook that always keeps you logged in. You have to login before you can clock in, and with the ridiculously long passwords they make you type and the slow hit and miss performance of the app, it takes you a whole minute or two of work that you have to do off the clock.

They make you change passwords constantly. I understand why, but Facebook doesn’t make you do this and neither does GMail and every other service I use.

There’s no ability for me as a manager to check the time of employees under me in the app. uAttend had this functionality out of the box.

What would be really handy is the ability to add a time clock widget to my Home Screen so that I can clock in from there without having to open the app, log in, wait, and then clock in.
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Decent app to do employee tasks

For employees the app does the job for most simple tasks (evaluations, onboarding, forms etc.) for HR personnel I do recommend using a computer instead.

Why bother making an app if it doesn't work?

I had to fill out some documents that were not formatted for mobile and refused to submit or even save. I eventually gave up and moved to my laptop, since the mobile website is just as atrocious as this app

The test don’t count

It’s really frustrating to find out that an hour was wasted on doing the course because your test doesn’t count on mobile. you should try fixing that in the future update.

No dark mode. Not user friendly.

No dark mode so your eyes just burn out of your face. Uses all your battery. Forms are impossible to complete and awkward entering information as you can’t see what you’re entering.

Some bugs need ironing out

I’m happy to report them for fixes if there is way?

Like when I go to a draft journal entry to add more text. The original text is lost and after adding new and saving again as a draft, only the newly added test is there.

Doesn’t submit documents

Horrible wasted 3 hours filling out the same form for it to not successfully submit my information need waste of time.

Some bugs need ironing out

I’m happy to report them for fixes if there is way?