Fraud
State they will remind you of renewal after first free month, but do not….and then charge for an entire year. No customer support and “Beta” written all over the app. CON !!! Avoid !!!!
Misleading
Lured in with a free trial, then full payment for the year was taken out of my account without notice. Also no good deals on the app.
Don’t recommend
I attempted cancellation of free trial and it hadn’t gone through and now i’ve been charged and they refuse to refund me even though i haven’t used their service
Misleading
Lured in with a free trial, then full payment for the year was taken out of my account.
Unethical, self centred company.
NeoTaste is a perfect example of how to make money without caring whether your product is actually a good fit for the person paying.
The whole thing is built around a 30‑day “free” trial that auto‑renews into an annual subscription.
You only find out if the app is even useful after you’ve handed over your payment details.
In my case, I signed up, immediately realised there were no meaningful offers in my city, and stopped using it after the first day.
Weeks later, I discovered an annual subscription charge pending on my bank account. I cancelled as soon as I noticed, but the payment still went through.
When I contacted support, explained there’d been no real usage and that my cancellation came within hours of the auto‑renewal, they hid behind the T&Cs and flatly refused a refund.
That’s the part that feels genuinely unethical to me. The business model isn’t “build a great product and charge people who get value from it”; it’s “make cancellation and coverage unclear enough that people slip into paying for a year they don’t use”.
Once they’ve got your money, the attitude is basically: tough luck. 🙅♂️
The whole thing is built around a 30‑day “free” trial that auto‑renews into an annual subscription.
You only find out if the app is even useful after you’ve handed over your payment details.
In my case, I signed up, immediately realised there were no meaningful offers in my city, and stopped using it after the first day.
Weeks later, I discovered an annual subscription charge pending on my bank account. I cancelled as soon as I noticed, but the payment still went through.
When I contacted support, explained there’d been no real usage and that my cancellation came within hours of the auto‑renewal, they hid behind the T&Cs and flatly refused a refund.
That’s the part that feels genuinely unethical to me. The business model isn’t “build a great product and charge people who get value from it”; it’s “make cancellation and coverage unclear enough that people slip into paying for a year they don’t use”.
Once they’ve got your money, the attitude is basically: tough luck. 🙅♂️
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Response from developer
We’re sorry to hear about your experience. We understand your frustration and take feedback like this seriously. We’re continuously working on improving transparency around coverage, trials, and subscriptions.
