NetHome Plus User Reviews

NetHome Plus
NetHome Plus
Guangdong Meizhi Compressor Co., Ltd.

Customer Experience

Positive experience30.2% of reviews
Neutral15.1% of reviews
Negative experience54.8% of reviews

~ Based on 1,134 written reviews from the US App Store.

What users say

Is NetHome Plus Safe?

NetHome Plus appears safe based on user ratings. AppsHunter Safety Score for NetHome Plus is 96/100.

This assessment is based on 13,652 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 13,652 App Store ratings for NetHome Plus.

Is NetHome Plus Legit?

NetHome Plus appears to be a legitimate app. AppsHunter Legitimacy Score for NetHome Plus is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App no longer works

I’m unable to connect my thermostat any more after the most recent update. The QR code states it’s no longer a thermostat, after wiping all existing connections.

Please fix this, the smart functionality is fully unusable.

Absolute useless junk

This app was made for nothing. The app does not work. Constantly has connection issues. Also found it VERY strange that the app requested my location AND my wifi username and password. (I denied, then deleted app.) Interesting since NO OTHER BLUETOOTH ITEMS have ever requested this. If the device connects to Bluetooth, that is it. No further action should be needed. Very suspicious. Trying to hack into my system here? I think not. Try again tho!!
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What the actual

It kept pestering me for region over and over and when I finally give in MY APPLIANCE GETS REMOVED??

I see others saying this too, what a vile bug to not test for

THIS APP SUCKS!

It forced me to add a region. The moment I did it wiped out ALL MY APPLIANCE CONNECTIONS!!! Never again.

New update dropped remote connection

New apple app update on Sept 8, 2026 resulted in losing the connection to control devices when away from home

Excellent

Excellent

Integration problem

Dear support,
Please fix ingerarion between NetHome Plus and Alice Yandex smart home application. Now I can’t link this two services. Also I can’t link with Home Bridge.

No location

App will not save location and C/F settings.

Muy buenas

1212

Muy bueno

Excelente

Приложение супер

Приложение работает без нареканий. В любой момент можно включить кондиционер в квартире находясь дистанционно от неё и приехать домой в комфортные условия. Ставлю 6из 5😉

Favorite setting does not control louver

The firmware can control the louver, but the favorites settings does not remember it for some reason. If I have to walk over and set the louver manually then this app looses much of its value.

Sucks

Terrible

HD

Una mierdaaaaaaaaaaa de app

Un solo problema

La aplicación es buena pero tiene un problema no puede estar en dos teléfono por que uno se desconecta

Buggy and no customer service

This thing constantly disconnects from my thermostat and none of the troubleshooting steps work. They don’t respond to inquiries. Super frustrating experience and I wish there was an alternative

Had to delete, battery life

This app burns through my battery very quickly. Also, it does not allow more than one device (iPhone, iPad) logged in at the same time.

Not syncing

I mostly like this app to control my heat pump system thermostat. But recently I’ve tried to change the scheduling and it would not delete when I selected delete. I went to the physical unit and deleted there just fine; checked the app again and not deleted. I restarted my phone, updated the app, updated the physical unit, deleted and reinstalled the app. Also, it would never connect to my wifi until I had to reset the breaker (for a different reason) and suddenly it connected as I had tried months ago.
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DO NOT BUY A CHEAP AC

This app does not work and the app has no support just a fake website and fake email address

The only app that worked on my KSACN1701AAA wired controller

To the developer, thank you for making this app available. I tried different Carrier apps for the model I mentioned above to use for my Carrier 45MUHA crossover air handler. All 3 Carrier apps do not recognize the QR code to bind the device and the app. It’s a Saturday when the contractor installed the controller so we could not call Carrier. Upon digging I saw this app and wow did it work! Quickly in a matter of seconds this app recognized the QR code and my device and app paired instantly. Thank you so much!!
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