New York City FC User Reviews

Customer Experience

Positive experience69.2% of reviews
Neutral5.8% of reviews
Negative experience25.0% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is New York City FC Safe?

New York City FC appears safe based on user ratings. AppsHunter Safety Score for New York City FC is 96/100.

This assessment is based on 2,302 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 2,302 App Store ratings for New York City FC.

Is New York City FC Legit?

New York City FC appears to be a legitimate app. AppsHunter Legitimacy Score for New York City FC is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New arena ticketing process.

Pretty much universally Founding Members and City Members are agreed that the process for new arena ticketing has abandoned any pretense of fairness or transparency.

It has become clear that the move to an arena wide premium pricing model is in effect.

The pressure to purchase in increased exponentially by the worry that the next round may not offer affordable options. This lack of ANY reasonable amount of pricing information is discouraging. And damaging to this relationship. Ongoing it will simply sit with us, and is irreparable.

This lack of transparency is beyond disappointing. It is a rejection of our collective efforts and loyalty.

We deserve transparency, and a full and transparent look from the beginning, what pricing options we might be able to plan ahead for, to budget for. To plan for seating near friends and long time section mates and row mates.

All of this, and any option to see ahead where we might plan for, has passed.

It puts a permanent dent in the relationship, and will not be forgotten when the club needs us to be there for it in the future.

At present, we are being treated as common shoppers who have no relationship to the product. And the process is weighted 100% in favor of the club.

The club has redefined its relationship with us.

Sad to see.

We deserved a full menu of pricing, UP FRONT, and received not only crickets, but inability to see real, lengthy, legally binding contracts ahead of time.

We understand the marketplace. But the marketplace also affords information needed to make decisions.

We have not received this courtesy.

This process has been a slap in the face.

Patrick Shields
Founding Member
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Love this team

Good club and community

LFG nycfc

It is a great app if you are a nycfc fan

Amazing Korean Support Experience ๐Ÿ‡ฐ๐Ÿ‡ท๐Ÿ”ฅ

Attended the NYCFC match with a Korean community group, and the energy was incredible.

It wasnโ€™t just watching a game โ€” it felt like a full experience with organized cheering, families, kids, and a strong sense of community.

The halftime group photo on the field was a special moment, and the atmosphere we created really stood out.

Looking forward to building even bigger moments together in the future!
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New York is Blue and White

New York is blue and white !!! Love the app between managing my city account as well as watching and keeping track of the games I canโ€™t go to. I feel like Iโ€™m still part of the experience.

Fix widgets (and respond to app feedback!)

Club shields havenโ€™t displayed properly in widgets for almost four months now, when using clear or tinted icons. Iโ€™ve submitted feedback several times, and thereโ€™s zero indicate that feedback goes anywhere, and the widget is still broken.

Awesome

Awesome fun

A Believer

I was only a basketball fan but NYCFC has changed me also into a soccer fan. Love going to the games and sitting in the stands, cold or not! I have never been to a basketball game!

Doom Loops

I try to access my tickets and I am signed in, then it asks me to sign in again. When I sign in again, it puts me back to the main screen. Start all over again. I tried cancelling my ticket listing and same thing. I tried exchanging tickets and same thing. Not the easiest app to like.

Very well structured app

You can access tickets and listen to games. Also LETS GO CITY

No add schedule to calendar feature

How daft is this organization?

Nycfc

I have used this thing since it came out and if you donโ€™t like it cry about it

Clunky App

The app is slow, clunky, & glitchy for me. I need it for accessing match tickets & always makes me re-log in & has problems linking to Ticketmaster & doesnโ€™t load a lot of the time.

Useless and annoying.

Nobody wants this. They used to give you like a card. Then this app. This app stinks literally
Nobody wants it.

Review

You guys are great ๐Ÿ˜

Difficult to use

Difficult to use, wonโ€™t keep you signed in, canโ€™t find anything

Trash

This app is absolute trash. It signs me out every time I close the app. Then it never updates. Itโ€™s showing my tickets that happened over a month ago.

Spam notifications

While getting live score updates is great, unfortunately the club abuses notifications to send irrelevant Wendyโ€™s advertisements

Not that bad

Not much excitement in the app and notifications. If they win there is no letโ€™s go or good job it just says the score and then final. Same with the notifications, if there is a goal it just says goal then the score not who scored it or when they scored it

Awesome

Great app